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Occidental Cozumel - All Inclusive

4.0 star property

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Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun-loungers, beach towels, beach massages
Front of property
Interior entrance
Exercise/lap pool
Royal Level Luxury | 1 bedroom, free minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪19 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room (Concierge)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Concierge)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Romance)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Royal Level Luxury | 1 bedroom, free minibar, in-room safe, desk

Royal Level Luxury

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Deluxe)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

5 outdoor pools, pool umbrellas, pool loungers

Allegro Cozumel All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, (1007)
The price is €177
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Allegro Cozumel All Inclusive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park
Catch some rays on Occidental Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Occidental Cozumel - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 7 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, body wraps or facials at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 11 minutes by foot from San Francisco Beach and a 2-minute drive from Mr. Sancho's Beach Club
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Occidental Cozumel - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Occidental Cozumel - All Inclusive has 7 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough chairs around adult pool.
Stayed 9 nights in Feb 2025

8/10 Good

Jennifer marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and customer service!
Stayed 4 nights in Mar 2025

8/10 Good

Maria, Lancaster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and attentive. The only issue we had was that our room phone wasn’t connected, the fridge wasn’t cold, our porch chairs were missing, and we had a toilet seat that wouldn’t stay up when we did our business. Also there weren’t any hotel shampoos, conditioners, or toothpastes provided. It’s something we’re used to whenever we stay at a 5 star hotel. Other than that, it was clean, the staff was great, the hotel and view was beautiful.
Stayed 3 nights in Mar 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked dining, beach, beach restaurant, staff, location to diving. Could have some more lounge chairs by beach as too many people are "reserving" lounge chairs all day long while only using them part of the time. Solution would be just more chairs and eliminate the need to "save them". Maybe a maximum "save" time of 30 minutes to have a quick lunch or something.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alejandro Del

Stayed 5 nights in Dec 2024

10/10 Excellent

Jesus Baldomero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent food. Excellent staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Suggestion. Add more hooks in bathrooms /rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and this resort is very quiet compared to others.
Stayed 4 nights in Feb 2025

8/10 Good

DAVID ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For whatever reason, they start using gas powered leaf blowers at 7am! Then again in the evening. For the price that people pay (FOR A RELAXING VACATION), you think they would at the minimum use electric leaf blowers. That being said, the property is well maintained and pretty. The drinks are free and decently prepared but with liquors of lower quality unless you specify otherwise. The food at the buffets is a journey. A lot of it is inedible slop, but if you pay attention to what you're grabbing, you should probably be able to piece together a meal that won't make you choke. Very easy to avoid overeating at this resort. Avoid the seafood restaurant in the evenings. Also avoid the shrimp at the buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Philip James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing as always and the Royal restaurant "La Carreta“ service was outstanding!!
Stayed 8 nights in Feb 2025

8/10 Good

Mark Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much for nightlife at the resort. Pool bar would be a good investment.
Stayed 7 nights in Dec 2024

6/10 Okay

Ralph, Rio Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and view of ocean is beautiful. Rooms are average and food is ok.
Stayed 5 nights in Feb 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
There was a cleaning lady walking out of our room about 8-9 pm. I didn't like it,she said that she was making sure our bed was done, I Don thin it was time for that.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out was easy and quick. Staff was always available and helpful. Food and drinks were amazing.
Stayed 3 nights in Feb 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Occidental for a short, last minute getaway. This hotel quite honestly was not my first pick but the price point was what drew me to stay and we had a great time! The resort had a lot of character, quite literally set in the jungle part of the island. The facilities were clean and nice. The rooms were big, the bathrooms were huge with a waterfall shower. The rooms were probably the nicest rooms that we have stayed in at an all-inclusive beach resort. The only downside was the top floors do not have a balcony, only the first level ground floors. Not a deal breaker or huge deal for us. The rooms are set back a ways from the beach and ocean. There is an adult only pool that is set back closer to the rooms though. The beach was wonderful and the ocean swimming was great! The hotel provides snorkel gear for one hour only for free, otherwise you have to pay. Bring your own! They did have a worker providing drink beach service throughout the day too. Food: I was pretty disappointed with the food throughout the stay. There is usually at least a couple things you can find to eat but the quality of most of the selections was just not good, and didn't even look appealing to the eye. Being a smaller hotel the food selection at the buffet, understandably so, was quite smaller. Over all though, we really enjoyed our time!
Stayed 4 nights in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was dated and our room needed some minor repairs, two lights in the bathroom didn’t work, phone didn’t work, etc. but nothing that affected our stay. Our room and the resort were very clean! Staff is very friendly and welcoming!
Stayed 3 nights in Feb 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good thing was the staff and the all inclusive hotel
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wait staff during breakfast was very attentive especially Cristy, Rqario, capcin, and Shany. Jesus the bell boy was the best. If we come back again those folks will be part of the reason
Stayed 7 nights in Jan 2025

10/10 Excellent

Michele, Green Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. I would return.
Stayed 7 nights in Jan 2025