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The Explorean Cozumel - All Inclusive

Property class: 4
VIP Access

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Photo gallery for The Explorean Cozumel - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery.
An outdoor seating area with stone flooring, wooden furniture, and a view of a building in the background.
A person walking on a stone path surrounded by dense foliage and trees.
A spacious lounge area with stone flooring, wooden furniture, and a stone bar.
A woman in a floral dress overlooking a coastal landscape with a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly

Explore the area

View in a map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Place, Chankanaab National Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

A hotel room with a bed, bedside table, chair, wardrobe, and a mirror.

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

A hotel room with two beds, a sitting area with a chair and a small table, a bathroom with a mirror and towel rack, and a wall-mounted light fixture.

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Casita)

A hotel room with a bed, bedside table, wardrobe, and a bench.

Room, 1 King Bed, Non Smoking (Casita)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

A hotel room with a large bed, two bedside lamps, a wooden bench, and framed pictures on the wall.

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking (Casita)

A hotel room with two beds, a wooden wardrobe, a small table, and a chair.

Standard Room, 2 Double Beds, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

A hotel room with two beds, a small table, two chairs, a sofa, and a balcony with curtains.

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Casita)

A modern hotel room with a bed, bedside table, wardrobe, and a small seating area.

Room, 1 King Bed, Non Smoking (Casita)

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Explorean Cozumel - All Inclusive

At The Explorean Cozumel - All Inclusive, hit the private sand beach, dine on-site at Lool Kan or enjoy a drink at one of the property's 2 beach bars. Change of towels is available on request
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Na' Ha' has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Explorean Cozumel - All Inclusive. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy Regional cuisine and pool views while dining at Lool Kan
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs or aromatherapy at Na' Ha'
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles, hiking/biking trails and yoga classes
  • Steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park
  • Cruise terminal and ferry terminal shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 50 metres away. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive such as an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a hot tub, a garden and a terrace. Free self parking is available.

This 4-star Cozumel property is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to noon.
Lool Kan – This poolside restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Snorkelling excursions

Land activities

Cycling

Lessons/classes/games

Bartending
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Water sports equipment
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.84 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 716 reviews
Rating 8 - Good. 159 out of 716 reviews
Rating 6 - Okay. 56 out of 716 reviews
Rating 4 - Poor. 30 out of 716 reviews
Rating 2 - Terrible. 13 out of 716 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Great food choices, excursion included were fun, and staff were all friendly. Enjoyed our time there for seven days.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the week stay in Cozumel, very relaxing!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Adam Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
We loved this place and will return, spacious private rooms and incredible staff.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Suzanne Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. The staff was amazing and the food was excellent
Path to our casita
View from casita balcony
They brought this every morning
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Bruce Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing and quiet resort. Good service as well
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Debra Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great staff! Great food! Great excursions that add included. We will be going back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness
Really enjoyed the explorean..nice and quiet. The servers remembered us from last year. Fun to try different foods. Weather was great in april.
View every evening
Got to see this on one of the expeditions
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Kalina

Liked: Cleanliness, amenities, property conditions & facilities
The best staff i ever had in any resort , great food , beaufifull nature and ocean with reef to snorkel.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Joshua E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, staff was amazing, house keeping was great!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort experience! All staff were exceptionally nice, the excursions were amazing and it was evident they all wanted you to feel safe and have a great time. All the food was amazing at all the restaurants and the snorkeling was fabulous right in front of the hotel. A lovely quiet vibe!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay! Enjoyed everything about this resort! Keep it up. Will be back.
Stayed 14 nights in Feb 2026
Verified review

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No actual beach but cabanas were great at fiesta
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, everything is clean, food is delicious and the included activities makes this a great deal.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, beautiful nature, nice layout
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Courteous friendly staff. Clean room. Clean property. Overall a lovely stay.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Xiaowanni

Liked: Cleanliness, property conditions & facilities
Staffs. Great service. Great place to snorkel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Very cute boutique hotel. Would highly recommend. The food was amazing and staff is awesome.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Angelo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was nice. Food was okay. Staff was okay but VERY pushy for you to stay again and extremely pushy for you to go to meetings in order to stay with them again and made you feel awful if you said you weren't interested in the meetings.
Stayed 8 nights in Jan 2026
Verified review

6/10 Okay

Donald

Liked: Cleanliness
Disliked: Amenities
Place was just good. Good wasn’t very good, staff was very good thought. Shout out to Miguel and JUan at the fiesta pool and Luis at the explorian pool They were amazing
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Ashley H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and it did not disappoint. The biggest perk for us is the snorkeling right out front of the Resort. The staff is always so friendly and the food is delicious.
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was incredible. The staff hospitality is unparalleled to any resort we've ever visited. Excursions are included daily, which is an amazing way to experience all the exciting things the island has to offer. From driving around the entire island in a buggy with strangers who are now friends, to snorkeling El Cielo and seeing all the marine life. We loved our servers and all dining options, and the resort offers a day bed and seating option directly over the water where you can jump in an snorkel immediately. We can't wait to come back
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Kimberly Arlene

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at the Explorean Cozumel. We loved the entire resort. This time around we were excited that the pool had been redone. But the staff are amazing, Luis, Edwin, Gabriel to name a few. The truly made our stay wonderful. room are perfect and the serene atmosphere of the resort is perfect. Can't wait to go back again.
Stayed 12 nights in Jan 2026

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