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HOTEL CASCADA

2.0 star property

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Photo gallery for HOTEL CASCADA

A swimming pool with a curved design, surrounded by palm trees and a well-maintained lawn.
A hotel with a modern design, featuring a flat roof, large windows, and a paved walkway with palm trees.
A well-maintained lawn with palm trees and a white building with a red wall in the background.
A hotel room with two beds, a desk, a chair, and an air conditioning unit.
A neatly folded towel with a hotel logo on a bed with striped bedding.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Autopista Cuautla-Oaxtepec 62, Cuautla, MOR, 62757
  • Place, Plaza Atrios
    ‪8 min walk‬
  • Place, Los Limones Thermal Waters
    ‪15 min drive‬
  • Place, Agua Hedionda Thermal Waters
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A neatly folded towel with a hotel logo on a bed with striped bedding.

Deluxe Room, 1 King Bed

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and an air conditioning unit.

Deluxe Triple Room, Multiple Beds

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, 2 Double Beds

A hotel room with two beds, a small table, a chair, and a drying rack.

Deluxe Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

HOTEL CASCADA

This smoke-free hotel features 10 outdoor pools, a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, a garden, a picnic area and a vending machine are on-site.
HOTEL CASCADA offers 12 air-conditioned accommodations, with a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

10 outdoor swimming pools are on site.
During your stay at HOTEL CASCADA, you're just a quick walk from Plaza Atrios. Features include free WiFi in public areas and 10 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 10 outdoor pools
  • Amenities include a vending machine
  • Just a 1-minute drive from Plaza Atrios and 7 minutes from Six Flags Hurricane Harbor Oaxtepec
HOTEL CASCADA offers its guests 10 outdoor swimming pools. WiFi is free in public spaces. HOTEL CASCADA also features a vending machine, a garden, and a picnic area.

This Cuautla hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 10 outdoor pools

Family friendly

  • 10 outdoor pools

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 600 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM

HOTEL CASCADA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 51 reviews
Rating 8 - Good. 16 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 5 out of 51 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ROSALIO

Liked: Cleanliness, staff & service, property conditions & facilities
Location is in good place
Stayed 10 nights in Sep 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, solo hay que recordarles que cambien las sabanas y toallas
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Adriana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado fue un ventilador, pero todo lo demás excelente
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Pedro Jafet

Disliked: Cleanliness, staff & service
Me fue muy mal, para empezar no me dieron la habitación que yo reserve, había reservado 1 cama Queen y me dieron una habitación con cama matrimonial y una cama individual, después de eso, cuando acudí para que decirles que la habitación no iba con lo que yo rente, el gerente me dijo que era lo que tenía y si bien podía irme a otro hotel, después de eso, el internet no funcionaba, quería ver capitulos fe mi serie, estuvo pésimo, también con el tema del pago, cuándo yo reserve me comunique con él hotel, les dije que no había pasado el cargo, el chico que me atendió me dijo que si estaba mi reservación que no había problema, el día que iba a llegar me mandan mensaje diciendo que tenía que pagar el 100% o no se respetaba mi reservación, situación que no tuve problema hacerlo, pero de verdad todo estuvo muy mal, mal trato del personal, incompetente, la verdad no son claros con sus indicaciones al momento de llegar, debido a que nosotros llegábamos después de las 9 pm. Claro que toque el claxon, después me dicen que puedo marcar al número, nunca me dieron tarjetas o me dijeron a qué número marcar, todo mal desde el trato del gerente y también desde el tema que no me dieron el cuarto que yo pedí
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Fi

Liked: Cleanliness, staff & service, amenities
Si, está tranquilo y bonito
Stayed 1 night in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia y cómoda, aunque había reservado una habitación con una sola cama y me dieron una habitación con dos camas. 😗
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bibiana América Rosario

Liked: Cleanliness, amenities, property conditions & facilities
si todo bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención de todo el personal de recepción , siempre con la disposición de apoyar , la habitación muy limpia y cómoda , gracias por todo
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Ivonne

Disliked: Cleanliness, amenities
El personal no es atento, y la limpieza no es muy buena, no hay cambio de ropa de cama y toallas diariamente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness
Más o menos solo que no había suficiente papel de baño y
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aída

Liked: Cleanliness, amenities, property conditions & facilities
Lo que más nos gustó fue la amabilidad de los que trabajan ahí, ¡excelente atención!. El cuarto muy limpio.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar tranquilo, cómo, agradable y práctico
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Juana Adriana Del Carmen

Disliked: Staff & service, property conditions & facilities, room comfort

Parece hotel de paso, inseguro e instalaciones no

Me fue mal desde la recepción la persona que está en recepción nada amable, aspecto sucio y rascándose sus partes me dio asco y nunca me dijeron que mi habitación no contaba con aire acondicionado me cobraban $250 pesos extra por tener aire acondicionado siendo que había la instalación del aire pero sin control del aire , la lámpara de la habitación tenía un corto horrible estancia no me quedaría nunca otra vez.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está limpio y muy bueno para pasar la noche
Stayed 1 night in Aug 2025
Verified

6/10 Okay

JESUS

Habitaciones directas a estacionamiento de camión y con el ruido excesivo del tránsito de la carretera
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Juan T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La recepción muy bien, pero se escucha todo de las demás habitaciones
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Nelson

Liked: Amenities
Bueno solo para descansar
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jose de Jesus Olimpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo fue para descansar, peeo muy bien y muy limpio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cristóbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 me gustó mucho
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Luis Ramón Rangel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue agradable, el personal fue muy amable en todo momento.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Linda Xarizalet

Liked: Staff & service, property conditions & facilities
Está bueno para pasar la noche o un rato. Le falta privacidad en las recámaras
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Victor

Liked: Property conditions & facilities
Bien
Stayed 1 night in Oct 2024
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua del alberca estaba muy fría
Stayed 1 night in Oct 2024
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La lateral para llegar al hotel estaba inundada y sin pavimentar
Stayed 1 night in Sep 2024
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fue cómoda y muy conveniente, nos quedaba relativamente cerca del parque industrial de Cuautla
Stayed 3 nights in Sep 2024