Hotel Hacienda de Zapata

3.0 star property

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Photo gallery for Hotel Hacienda de Zapata

Outdoor pool
Interior
Meeting facility
Exterior
Meeting facility

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573
  • Forum Cuernavaca
    ‪8 min drive‬
  • Galerias Cuernavaca Mall
    ‪9 min drive‬
  • Tabachines Golf Club
    ‪11 min drive‬

Room options

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Hacienda de Zapata

Hotel in Jiutepec with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and a 24-hour front desk.
Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with a safe and an iron/ironing board. LED televisions come with cable channels.

Bathrooms include a shower. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda de Zapata, you'll be close to Balneario La Cascada. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at RESTAURANTE ZAPATA
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 7 minutes by car from El Tepozteco National Park and 7 minutes from Forum Cuernavaca
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hacienda de Zapata. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Jiutepec hotel.

RESTAURANTE ZAPATA – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • RESTAURANTE ZAPATA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 238 reviews
Rating 8 - Good. 82 out of 238 reviews
Rating 6 - Okay. 56 out of 238 reviews
Rating 4 - Poor. 14 out of 238 reviews
Rating 2 - Terrible. 12 out of 238 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

German

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024

6/10 Okay

Alma

Travelled with family
Disliked: Amenities
El lugar huele a viejo y las camas súper duras, nada confortables.
Stayed 2 nights in Jul 2024

10/10 Excellent

ELVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

Faride

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good economy Hotel similar to a Motel 6 in the US.
Stayed 2 nights in Sep 2017

10/10 Excellent

ruben, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice staff nice hotel front desk great everything excelente
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

One night only

If you only to sleep for one night it´s ok to stay there.

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no funcionaba
Stayed 1 night in Mar 2025

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Adanelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal
Stayed 1 night in Feb 2025

4/10 Poor

Rolf

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Caro. Ruidoso. Inflexible.

Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado.
Stayed 1 night in Mar 2025

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguna
Stayed 2 nights in Feb 2025

10/10 Excellent

Susana Ivonne

Stayed 2 nights in Jan 2025

8/10 Good

FRANCISCO RAFAEL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ELADIO

Liked: Cleanliness, staff & service, property conditions & facilities
buen lugar y buen precio
Stayed 1 night in Jan 2025

4/10 Poor

Kristi Mariel

Stayed 2 nights in Jan 2025

10/10 Excellent

Carla Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy cómodo, el personal muy amable, instalaciones limpias, tranquilo
Stayed 2 nights in Jan 2025

8/10 Good

Briseida

Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio- calidad adecuado
Stayed 3 nights in Dec 2024

2/10 Terrible

OLAF

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Dalia

Travelled with group
Fue una habitacion doble. Las sabanas estaban manchadas y ni habia lugares cercanos para comer muy poca iluminación en la habitación
Stayed 2 nights in Dec 2024