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Hotel Hacienda de Zapata

3.0 star property

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Photo gallery for Hotel Hacienda de Zapata

Outdoor pool
Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Outdoor pool
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service

Explore the area

View in a map
Carr. Fed. Cuernavaca - Cuautla Km 11, No. 207, Jiutepec, Jiutepec, MOR, 62573
  • Place, Forum Cuernavaca
    ‪17 min drive‬
  • Place, AVERANDA
    ‪17 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪18 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • 23 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • 22 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • 23 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Shower, hair dryer, towels

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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About this property

Hotel Hacienda de Zapata

Along with an outdoor pool, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Hacienda de Zapata offers 34 air-conditioned accommodations with a safe and an iron/ironing board. LED televisions come with cable channels.

Bathrooms include a shower. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda de Zapata, you'll be close to Balneario La Cascada. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 12 minutes by car from Cuernavaca Cathedral and 7 minutes from El Tepozteco National Park
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hacienda de Zapata. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Jiutepec hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hacienda de Zapata
Hacienda de Zapata Cuernavaca
Hotel Hacienda de Zapata
Hotel Hacienda de Zapata Cuernavaca
Hotel Hacienda Zapata Cuernavaca
Hotel Hacienda Zapata
Hacienda Zapata Cuernavaca
Hotel Hacienda de Zapata Hotel
Hotel Hacienda de Zapata Jiutepec
Hotel Hacienda de Zapata Hotel Jiutepec

Hotel Hacienda de Zapata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 265 reviews
Rating 8 - Good. 91 out of 265 reviews
Rating 6 - Okay. 58 out of 265 reviews
Rating 4 - Poor. 16 out of 265 reviews
Rating 2 - Terrible. 12 out of 265 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ELVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , we stayed a night and it was perfect no complains
Stayed 1 night in Sep 2023
Verified

8/10 Good

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Efraín de Jesús López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia, el personal amable y la alberca limpia
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

crédito

Liked: Cleanliness, staff & service, amenities
Buena atención y limpieza en la habitación. Cómo nota el restaurante estaba cerrado por mantenimiento, deberían comentarlo
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Olga

Disliked: Amenities
Personal déspota, con falta de información, para el huésped, llegamos a las 1400 y no pudimos hacer el check in…
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edgar Alberto

Liked: Cleanliness, amenities, property conditions & facilities
El lugar muy limpio, a pesar de estar en un sitio bullicioso la habitación es silenciosa y permite descansar muy bien. Buena atención.
Stayed 1 night in Jan 2026
Verified

8/10 Good

LEOBARDO

Liked: Cleanliness, property conditions & facilities
Ok bien
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Buena limpieza de la habitación, aunque la calidad de las toallas fue muy baja. Son pequeñas y absorben poco.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

María Dolores

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable, el trato fue eficiente, amable del personal. Excelente servicio. Gracias
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, personal atento y amable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y en excelente condiciones
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
No usamos el aire Tampoco la alberca
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Isaura

Liked: Cleanliness
El personal muy amable, la habitación cuenta con lo básico, no es lujosa pero cumple su función, el aire acondicionado funciona y la habitación limpia, fuimos una noche por una boda y todo súper bien
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La toalla de las manos estaba sucia. Hubo ruido toda la noche coml de bomba de agua. Al hacer mi chek out, me fue a revisar las toallas, que ni usé xq llevaba las mías. Estaban mugrosas y todavía las talló en el lavabo para ver si se les quitaba o me las cobraba. Las sábanas tebias manchas como se óxido. Sólo pasamos la noche para poder seguir manejando, para empezar las fotos me hicieron creer q era un espacio más lindo de lo q realmente es.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio estuvo bien, cómoda, limpia, el wifi bien, dió lo que ofreció
Stayed 1 night in Oct 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no funcionaba
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
Muy mal , supera cara, sucio, camas rotas, aire acondicionado mal, instalaciones en mal estado Todo mal
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Rolf

Disliked: Staff & service, property conditions & facilities, room comfort

Caro. Ruidoso. Inflexible.

Llegamos un poco antes de la hora del Check-in. No había ni la menor posibilidad de por lo menos dejar equipaje en el cuarto. Ni modo. El cuarto super ruidoso. Toallas viejas. Definitivamente no recomendable para este precio elevado.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguna
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

ELADIO

Liked: Cleanliness, staff & service, property conditions & facilities
buen lugar y buen precio
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Carla Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy cómodo, el personal muy amable, instalaciones limpias, tranquilo
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Briseida

Liked: Cleanliness, staff & service, property conditions & facilities
Relación precio- calidad adecuado
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Dalia

Fue una habitacion doble. Las sabanas estaban manchadas y ni habia lugares cercanos para comer muy poca iluminación en la habitación
Stayed 2 nights in Dec 2024