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Hotel Misión Grand Cuernavaca

3.0 star property

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Photo gallery for Hotel Misión Grand Cuernavaca

2 outdoor pools
Lobby
Property grounds
Breakfast, lunch and dinner served
Banquet hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Galeana 29, Cuernavaca, MOR, 62440
  • Place, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪9 min drive‬
  • Place, Cuernavaca Cathedral
    ‪14 min drive‬

Room options

View all photos for Grand Room, 1 King Bed (Preferencial)

Grand Room, 1 King Bed (Preferencial) | In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds (Preferencial)

Grand Room, 2 Double Beds (Preferencial) | In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 2 Double Beds (Preferencial)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds (Deluxe)

In-room safe, desk, iron/ironing board, free WiFi

Grand Room, 2 Double Beds (Deluxe)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Dog Friendly)

In-room safe, desk, iron/ironing board, free WiFi

Room (Dog Friendly)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Misión Grand Cuernavaca

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services and a business centre.
Hotel Misión Grand Cuernavaca offers 85 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Misión Grand Cuernavaca, you're just a quick walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine and garden views while dining at Del Pueblito
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 6 minutes on foot from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and a 4-minute drive from Cuernavaca Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Misión Grand Cuernavaca, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Misión Grand Cuernavaca. Self parking is free.

This 3-star Cuernavaca hotel is smoke free.

Del Pueblito – Overlooking the pool and garden, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Del Pueblito

Things to do

  • 2 outdoor pools
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mision Grand Maximiliano
Mision Grand Maximiliano Hotel
Mision Grand Maximiliano Hotel Cuernavaca
Misión Cuernavaca Hotel
Mision Hotel Cuernavaca
Mision Del Sol Hotel Cuernavaca
Misión Grand Cuernavaca
Mision Cuernavaca Cuernavaca
Hotel Misión Grand Cuernavaca Hotel
Hotel Misión Grand Cuernavaca Cuernavaca
Hotel Misión Grand Cuernavaca Hotel Cuernavaca

Hotel Misión Grand Cuernavaca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 369 out of 913 reviews
Rating 8 - Good. 277 out of 913 reviews
Rating 6 - Okay. 132 out of 913 reviews
Rating 4 - Poor. 77 out of 913 reviews
Rating 2 - Terrible. 58 out of 913 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trees are beautiful
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Patrick Ivonne

Liked: Cleanliness
Everything and everyone was helpful, cheerful and accommodating!
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens are very nice. The staff is very friendly. The food in the restaurant was very good. The pool was clean. My dogs had a great time too.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay for our family. Nice room with balcony and beautiful garden with pool. Had decent breakfast except for the orange juice that was too sour.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alba

Liked: Cleanliness, staff & service, amenities
The hotel is split in 2 sections. We changed room because the first one seemed like a storage shed in the middle of both sections. Second room was nicer with a balcony and view to the city. Staff was nice and helpful.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Needs maintenance
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL was embargo!

Awful experience. When we arrived the hotel had been embargo for nonpayment in two years. The hotel obviously left us on the street. BUT Hotel.com was amazing and refunded our funds representative was amazing!
Stayed 3 nights in May 2024
Verified

6/10 Okay

Teresa

Disliked: Amenities, property conditions & facilities
Pictures and website are outdated. Facility needs a lot of maintenance done to keep up with pictures portrayed. The rooms smell moldy.
Stayed 11 nights in Sep 2023
Verified

6/10 Okay

Luis

Regular
Stayed 1 night in May 2023
Verified

2/10 Terrible

JIMMY

Disliked: Cleanliness, staff & service, property conditions & facilities
No wheel chair access
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old property, a lot of failures on door access. The pool is poor maintained
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Maria

Not quite what expected.

Don’t recommend it. You have to carry your luggage up Lots of stairs…the mosquitos were really bad. We couldn’t sit outside much less use the pool.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Consuelo

Liked: Room comfort
Disliked: Staff & service

Beware!!

This is our first time visiting Cuernavaca and my experience was not that great. The person from reception area was not friendly. This hotel has no phones in rooms so either you go look for them in person or if you need something you communicate through WhatsApp??? And they only answer texts not calls. They did not leave enough towels knowing it was 3 of us and they did not clean the room one of the 4 nights that we were there!!? According to them , clean linen was not available!?? First day we were there, we wanted to eat at dining area and they said no because they had a large group of people that were going to dine inside so they wanted us to go to pool area and the server said, "once you are ready to order, please do it thru WhatsApp!??? Horrible experience. This hotel is not on my list for future visits!
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta clausurado y cancelaron la reservacion, fue imposible comunicarse con un agente de hoteles.com
Stayed 1 night in May 2024
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, es un lugar muy tranquilo para poder descansar.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Jaime

No venden bebidas alcohólicas , ni cerveza , mala cosa . En la habitación en la que estuve (8) muy bien cabría un frigobar . Tampoco tienen cafetera . Fuera de eso , la habitación es amplia , los sofás son un muy buen punto a favor . La comida más o menos pasa .
Stayed 4 nights in May 2024
Verified

8/10 Good

Maria

Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó el cuidado del jardín. La comida. NO me gustó la limpieza y el mal estado de barandales y lo poco cuidado de algunas cosas de los cuartos (cortinas, manijas). El agua de la alberca estaba fría. Los trabajadores dijeron que estaba descompuesto el mecanismo para calentarla y el personal dijo que no era verdad.El internet del cuarto no funcionaba bien. No procuró el personal dar una satisfacción más amable a sus problemas.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

MARIA FERNANDA

Disliked: Staff & service, amenities
El servicio es terrible, lo único bueno fueron los bell boys y camaristas
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Es una muy buena opción para relajarse y descansar
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Luz Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Cristhian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En el pago estaba incluido el desayuno de mis hijos ( dos niños de 6 años ). Al final pagué upgrade y aún así no me respetaron lo que prometieron
Verified

6/10 Okay

Domingo Herick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio bastante lento tanto en restaurante como en toallas , un día no tuvimos internet y no tenían licencia para vender alcohol. Las habitaciones excelente y la limpieza excelente. La atención como siempre muy bien
Stayed 2 nights in Mar 2024