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CASONA PLAZA HOTEL CUSCO

3.0 star property

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Photo gallery for CASONA PLAZA HOTEL CUSCO

Reception
Interior
Exterior
Restaurant
Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
490 Tecsecocha, Cusco, Cuzco, 08002
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Desk, laptop workspace, free WiFi, bed sheets

Comfort Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Room

Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

CASONA PLAZA HOTEL CUSCO

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request
CASONA PLAZA HOTEL CUSCO offers 27 accommodations with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Cusco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at CASONA PLAZA HOTEL CUSCO, you're just a quick walk from Plaza de Armas. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include coffee/tea in a common area
  • Just a 4-minute walk from Plaza de Armas and 11 minutes on foot from San Pedro Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.
CASONA PLAZA HOTEL CUSCO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20609155125
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

CASONA PLAZA HOTEL CUSCO Hotel
CASONA PLAZA HOTEL CUSCO Cusco
CASONA PLAZA HOTEL CUSCO Hotel Cusco

CASONA PLAZA HOTEL CUSCO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 69 reviews
Rating 8 - Good. 11 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price it was a good option especially when you spend most of your time out on adventures. The hotel is very clean staff was helpful and welcoming. Breakfast is included, but I do wish they had a bit more protein available. Depending on the time you head down they can run out of things and not add anymore even though there’s still an hour of breakfast time left. Two things that I really had trouble with. One is out of their reach- the guests at the bar down the street can party through the night. Although it’s not vivid and loud you can still hear people & music through most of night. One change I would recommend is adding some blackout curtains to the ceiling windows. It was very bright by 5am so it was difficult to keep kids asleep past that 🙈
Stayed 5 nights in Nov 2025

10/10 Excellent

Arlex

Travelled with family
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Clean, the staff was amazing and they were very kind to me.
Stayed 3 nights in Nov 2025

6/10 Okay

Catherine

Liked: Cleanliness

not very good stay

The room has a sun window which gets really bright at night. The safe box is broken and we told the staff but it wasn’t fixed during our stay. The room also has a small window which connects to the bathroom of next door, it shines the light to our room and all noises transferred. Lastly, the hot water for the shower isn’t stable, there was one night which I showered in a bit cold water.
Stayed 3 nights in Oct 2025

6/10 Okay

Juliet

It's ok for a small hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I would stay there again
Stayed 2 nights in Jul 2025

4/10 Poor

kristin

Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom released bad odor at times. Everything else was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

yurachat

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room nice receptionist recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Ken

Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The building looks very nice, the rooms and bathrooms are clean, the staff is friendly and they were able to accommodate our request for an early departure and provided an adequate bag breakfast. However, the rooms have absolutely no soundproofing. The door didn't close square to the doorframe and the window looked out onto a hallway with a light on until quite late without a room darkening curtain. This resulted in a bright and loud bedroom space and made it extremely difficult to sleep. Many guests left very early (before 3am) so it was very noisy almost all night long. They also had lost the 2nd key for our room which resulted in a delayed check in and we were ultimately required to leave our key at the front desk, which was a minor annoyance but added to the overall lackluster experience.
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
This hotel was your standard 3-Star accommodation. After staying in Lima for a few days prior my expectation was really high. However this hotel was a bit of a let down. **Cons: * Pretty small space for three guests, * Ants in the bathroom, * Cold room - With only one mid-sized space heater, the room remained cold most of the time. Although we weren't in the room too much due to our packed schedule; it was pretty uncomfortable at night, b/c it was cold outside - Sigh, * The breakfast was pretty one note.. It was good in that it filled our bellies before embarking on our scheduled tours, however nothing fancy. **Pros: *Location, location, location... Guests are literally feet away from the city center, which is one of the main reasons why I booked it, * The staff was awesome.. They were all professional, kind, helpful, & friendly: Royer, Sebastian, Luz, Kevin, & Rosa!!! After being away all day (touring) it felt good to return to such a great staff! Overall... If the listed cons aren't deal breakers for you then I highly recommend this hotel. However, if you're more like me, & prefer to have central air / heat, & not to share your bathroom with ants then by all means book some place different.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location. And the staff was the best from all the hotels we stayed over at Peru. Super friendly and helpful!
Stayed 5 nights in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited access to pick you up, I been poisoned in them restaurant than they don’t have a kitchen, bring in the food for some where else, they charge me for the poisoned food plus a fee for pay with credit card, plus I didn’t request service in the room with my DND privacy sign they went thru my room and some body took my super charger cube than I left in the outlet. Staff horrendous no solution, no empathy. Please don’t waste your money in this place, ruin my vacation with the poisoned food.
Stayed 2 nights in Jul 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
Deben mejorar el tema del olor de los sifones de los baños.. En mi habitacion 305 ese olor fetido era terrible.
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Por el precio es buen hotel. Solo que el Baño se traspasa todo al Cuarto y no hay ventanas
Stayed 5 nights in Jun 2024

10/10 Excellent

Neil R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 different times during our time in Cusco. Each stay was in a different room. All were good. Little to no street noise.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

This is as a good hotel for our two nights there. The bed was comfortable, room was clean and spacious and very quiet at all hours. The front desk upgraded us to a king bed room for no additional charge and the staff were friendly and accommodating. Conveniently located to the main square, shops and restaurants. The only downsides were intermittent water pressure and temperatures in the shower and the breakfast needs help. Terrible coffee.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto? Atencion , desayuno, limpiesa, excelente. Todo el personal tambiem excelente. Luz , excelente. Hubicacion del hotel : no muy bien. Pero de cualquiel manera lo recomiendo. Gracias.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very frendly . Hotel and room were clean.
Stayed 6 nights in Mar 2024

10/10 Excellent

Gianinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to the mayor plaza! Staff extremely friendly and knowledgeable!
Stayed 5 nights in Mar 2024