CASONA PLAZA HOTEL CUSCO

Property class: 3

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Photo gallery for CASONA PLAZA HOTEL CUSCO

A modern living room with two grey sofas with yellow cushions, a glass coffee table, and a brown rug.
Unclassified image, 2 of 13, button
A modern living room with two grey sofas, a flat-screen TV, a lamp, and a bookshelf.
A modern dining area with marble flooring, wooden tables, and grey upholstered chairs.
A bedroom with a large bed, a bedside table with a lamp, a window with a view, and a door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
490 Tecsecocha, Cusco, Cuzco, 08002
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪17 min drive‬

Room options

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Comfort Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Comfort Triple Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

CASONA PLAZA HOTEL CUSCO

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request
CASONA PLAZA HOTEL CUSCO offers 27 accommodations with free toiletries. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at CASONA PLAZA HOTEL CUSCO, you're just a quick walk from Plaza de Armas. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include coffee/tea in a common area
  • Steps from Plaza Sán Cristobal and 4 minutes on foot from Plaza de Armas
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.
CASONA PLAZA HOTEL CUSCO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20609155125
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

CASONA PLAZA HOTEL CUSCO Hotel
CASONA PLAZA HOTEL CUSCO Cusco
CASONA PLAZA HOTEL CUSCO Hotel Cusco

CASONA PLAZA HOTEL CUSCO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 95 reviews
Rating 8 - Good. 19 out of 95 reviews
Rating 6 - Okay. 8 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable bed, located perfectly right beside Chapultepec. The staff were incredibly friendly and helpful. The entire facility and experience felt very high end!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the hotel is fully updated and renovated. The kids loved it and it was very comfortable with very hot water the whole entire time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time in this hotel. Best hotel in Cusco
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Magda

Liked: Cleanliness
Friendly staff. Close to the Plaza de Armas
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

KENYA

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place and kind staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good—right next to the Plaza de Armas. Breakfast was yummy and the water was hot. The room we stayed in didn’t have any windows but the skylights. It felt a little like staying in a cave. I didn’t love that vibe but my friend did. The front desk employees were very kind and helpful! We had a good stay and I would stay again if I ever went back to Cusco!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I would stay there again
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Clean, the staff was amazing and they were very kind to me.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Casona plaza hotel is in a convenient location a couple blocks from Plaza de Armas, close to main attractions, tours and lots of restaurants. The room was fine…nothing special but clean and comfortable. They stored our luggage while we went to Machu Picchu. The only downside was the street in front is very narrow. On one occasion our driver couldn’t get to the hotel and we had to walk maybe 100 meters. No problem except for the light rain. Staff was friendly and helpful and breakfast was pretty good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Juliet

It's ok for a small hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Arlex

Excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amparo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

yurachat

Liked: Cleanliness, amenities, property conditions & facilities
Nice room nice receptionist recommend
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Gianinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to the mayor plaza! Staff extremely friendly and knowledgeable!
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very frendly . Hotel and room were clean.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location. And the staff was the best from all the hotels we stayed over at Peru. Super friendly and helpful!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Anirban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant and convenient stay at Casona Plaza Hotel Cusco and would highly recommend it to anyone visiting Cusco. The location is excellent—very close to the central Plaza de Armas, making it easy to walk to restaurants, shops, and key attractions in the city. It is also very accessible from the airport, which made our arrival and departure smooth and hassle-free. What truly stood out was the staff’s exceptional helpfulness and hospitality. They kindly allowed us early check-in, which was a huge relief after our journey and helped us settle in comfortably right away. They were always willing to assist with anything we needed and showed genuine care throughout our stay. A particularly thoughtful gesture was that they safely stored our luggage free of charge for 5 days while we were on our trek. Since we left before breakfast time everyday, they also checked in with us to ask if we would like a lunch box prepared for the day. This level of attention and consideration made a big difference and showed how much they care about their guests’ comfort. Overall, a highly recommended hotel for its good location, smooth access, and warm, attentive service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Neil R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 different times during our time in Cusco. Each stay was in a different room. All were good. Little to no street noise.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom released bad odor at times. Everything else was good
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

This is as a good hotel for our two nights there. The bed was comfortable, room was clean and spacious and very quiet at all hours. The front desk upgraded us to a king bed room for no additional charge and the staff were friendly and accommodating. Conveniently located to the main square, shops and restaurants. The only downsides were intermittent water pressure and temperatures in the shower and the breakfast needs help. Terrible coffee.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Catherine

Liked: Cleanliness

not very good stay

The room has a sun window which gets really bright at night. The safe box is broken and we told the staff but it wasn’t fixed during our stay. The room also has a small window which connects to the bathroom of next door, it shines the light to our room and all noises transferred. Lastly, the hot water for the shower isn’t stable, there was one night which I showered in a bit cold water.
Stayed 3 nights in Oct 2025