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Hotel Casablanca

3.0 star property

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Photo gallery for Hotel Casablanca

Terrace/patio
Reception
Front of property
Interior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle Tecte No 218, Centro Histórico, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, soundproofing, free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room

Double Room | In-room safe, soundproofing, free WiFi, bed sheets

Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casablanca

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Hotel Casablanca offers 22 accommodations with a safe and a hairdryer. 30-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Casablanca, you're just a quick walk from San Pedro Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from San Pedro Market and 7 minutes on foot from Plaza de Armas
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Casablanca.

This 3-star Cusco hotel is smoke free.

On-site venue – This restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20527176477
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Casablanca Cusco
Casablanca Cusco

Hotel Casablanca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 12 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nelson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad maintained hotel, the rooms and bathrooms were very old and in bad condition.don't recommend it
Stayed 5 nights in Aug 2025

2/10 Terrible

Rosaura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not as described in the expedia site. The hotel was not close to the plaza mayor, and not a 2 minutes walk at all. The room that we get was old, carpet really old and not clean, super cold at night even with the old heater that we plug at night. But the worst was the bathroom. It has a window with wood blinds, that connect to the bathroom of another room, and we can hear and smell everything that happens in there. The location was not the best area in the historic place. We stayed the first night, then we travel to Aguas Calientes for the next night, and we get so late to Cusco the 3er night so we had to stay in Casablanca that night. Then, we checked out and moved to another hotel. Really bad experience. Not fair that you laid to the tourists and make them think that a hotel is good and it is not.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Omg, amazing staff. The man at front desk was brilliant, spoke wonderful English and was happy to help wherever possible. He booked extra nights for me at short notice, chatted about Cusco in general and gave good tips and advice. Really enjoyed his vibe and kindness. Rooms were brilliant, good size, secure, and quiet. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Archana

Stayed 5 nights in Apr 2025

10/10 Excellent

Daniela

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Súper bueno! Sobre todo el staff son súper amables atentos, y l lugar súper cerca de todo caminando aunque hay mucho movimiento alrededor por dentro de tu habitación no escuchas nada!! Limpio y económico agua caliente te llevan te a tu habitación si deseas en la noche lo cual me encantó el detalle Eso ni en un hotel 5 estrellas lo he tenido, olvidé mi cargador y me enviaron una nota para avisarme son increíbles!! Me lo ncanto altamnete lo recomiendo
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and warm room!
Stayed 6 nights in Jun 2024

6/10 Okay

Jodi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .
Stayed 1 night in May 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service
This was a decent stay at a hotel for a really good price at the best location I could ask for. It was only a few minutes from the main road into the town square, from the rail station to Machu Picchu, the San Pedro market as well as other small local restaurants at local (non tourist) prices. The bed was comfortable and the hosts were very helpful even offering coca tea. I do have to point out that the walls are quite thin I could hear next room guests talk. Also in my room's case, the bathroom window is exposed to the outside and Cusco overnight was a chilly 3 C degrees. But keeping the bathroom closed along with use of the room's portable heater was enough for a comfortable night's sleep. I also should mention that there was a large crack between my bathroom and the one in the next room so we could actually see each other's bathroom lights. I mentioned this to the hotel and they said they would repair this even though I already checked out. I would still recommend this hotel providing they address some of the exposure issues since the price, location and hospitality are all quite good.
Stayed 3 nights in May 2024

2/10 Terrible

Walter

Stayed 3 nights in May 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cusco to Machu Picchu

The hotel is close to the plaza and markets. Lots happening around. Good food, markets, Plaza is just a short walk on safe streets, with Inca Walls everywhere. I would stay here again.
Plaza de Armas
Inca wall, they are everywhere.
Cusco Cathedral.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, excellent price, and owners helped arrange transport to/fro Cuzco. They also picked us up at the airport. Such a great find!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cusco stay

We were welcomed by a friendly and attentive staff. We had a great time and would recommend and return.
Stayed 2 nights in Jun 2019

10/10 Excellent

Damuchu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner picked us up at the airport. The staff members are all very friendly. I’m happy that there’s a hair dryer for us to us. Free breakfast was great and they cook fresh eggs for us. When we went on the 5 day Salkantay trekkkng, the owner let us leave our suitcases in the storage. When we came back, the suitcases were already in our room. This is a sweet family run business. The hotel is very close to the central market which is great! Love this whole experience is wonderful!
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Breakfast was made fresh for us everyday and the staff was very accommodating with whatever we requested or needed help with regarding tours.
Stayed 4 nights in Dec 2018

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities

A reasonable hotel.

The hotel is low quality by international standards. Easy to hear noise outside the room, safety box not bolted to a fixture and hot water only just lasting one shower. Breakfast was minimal. Customer service however was good. Location is excellent. 24 hour reception offers good security. Probably better value elsewhere for the price.
Stayed 1 night in Sep 2018

4/10 Poor

Meli, Texas,USA

Disliked: Staff & service, property conditions & facilities

Not the best location

We got to the hotel and breakfast was horrible, TV wasn’t working, location was a little scary to be honest, we saw a lot of locals trying to sell tours knocking on our taxi door and windows it got us scared. We were at this hotel for 2 hours before we decided to move to the Hilton in Santa Ana. Will not recommend this hotel to anyone.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, friendly owners

This is a small hotel in a busy historic district of Cusco. It is 2 or 3 blocks away from the central plazas including Plaza de Armas. It is about 1 block away from from the biggest market in the City - San Pedro Market which was convenient when we wanted to buy some fresh fruit. The price was reasonable for what we got. Our rooms were clean and comfortable with plenty of blankets on the beds and a space heater. Free Wi-Fi was provided. The complimentary breakfast was adequate including bread, a little fresh fruit, fresh juice, cheese and eggs cooked to order. The owners were very kind and stored our luggage for 4 days while we were trekking to Machu Picchu. We stayed at this hotel before and after our trek. They also allowed me to use their printer to print boarding passes. There were a few minor issues: when we returned from our trek they quickly checked us in, but one room was missing toilet paper, soap, etc. The hot water capacity seems to be very limited and a couple of us had cold showers one morning. However, the positives outweighed the negatives and I would stay here again if I come back to Cusco.

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay. I recommend it!

The staff at Hotel Casablaca were really nice. The hotel and my room were clean. I felt safe at all times. The wifi was excellent: I skyped with family everyday! It's so close to everything: I walked to every major visit point. My airport pick-up and daily breakfast was included. Although there is no staff permanently at the front desk (when they're not there you just call them, or ring the bell), it was a very good stay. Really a very good value for the cost. I would go back any time!
Stayed 2 nights in Jan 2018

10/10 Excellent

Tom, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel near the main square

The owners (Father and Son) and the entire staff were extremely welcoming and helpful in every way. I Stayed for three nights with a 4 day gap in the middle to hike Machu Picchu. They kept my bag safe for me while I was gone. The room was clean, the staff was terrific and I will be staying here next time I am in Cusco. While not in the main square, Casablanca is within a 5 minute, enjoyable walk to the city center. I never felt anything less than welcome and safe! 5 stars! Thanks guys!!!
Stayed 1 night in Nov 2017

6/10 Okay

roger

Disliked: Property conditions & facilities

Ok, could do better

Friendly staff, good location but a 15 min walk to plaza de arms. Interior outdated. Inside noice and voices revirberated throughout. Adequte breakfast. Sewer smell from bathroom. One night
Stayed 1 night in Oct 2017

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good room/bed but very high noise level

The room was dated but comfortable and good value. The staff was friendly and helpful. The main problem was the noise level. I stayed for 4 nights and the day after I checked in an entire team of 2 dozen teenage girls checked in and stayed for the remaining the 3 nights. They were extremely loud, slamming doors and carrying on like teenage girls do. I had been traveling for several weeks at this point and was looking forward to some quiet rest which didn't happen. May just be my bad luck.
Stayed 3 nights in Sep 2017