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Hotel Ruinas

3.0 star property
VIP Access

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Photo gallery for Hotel Ruinas

Interior
Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Reception
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle Ruinas 472, Cusco, CUZ, 8002
  • Place, Plaza San Blas
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Single Room, 1 Large Single Bed

Comfort Single Room, 1 Large Single Bed | In-room safe, desk, iron/ironing board, free WiFi

Comfort Single Room, 1 Large Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 23 sq m
  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • 23 sq m
  • Sleeps 3

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About this property

Hotel Ruinas

Hotel with free breakfast, 3-minute walk to Cusco Cathedral
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Hotel Ruinas offers 34 accommodations with a safe. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ruinas. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute walk from Cusco Cathedral and 5 minutes on foot from Plaza de Armas
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Ruinas. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PEN 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ruinas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 15 per vehicle (one-way)
  • Nearby parking fee: PEN 40 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Hotel Ruinas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442053431
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco

Reviews

Hotel Ruinas Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 168 reviews
Rating 8 - Good. 40 out of 168 reviews
Rating 6 - Okay. 9 out of 168 reviews
Rating 4 - Poor. 3 out of 168 reviews
Rating 2 - Terrible. 4 out of 168 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good for the night

Good for one night. The beds are a little uncomfortable, but the continental breakfast was good for those early mornings.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms but it did get a little warm. They provided us fans and that helped a lot
Stayed 9 nights in Jun 2025

10/10 Excellent

Amadally, SCARSDALE

Stayed 1 night in Aug 2025

10/10 Excellent

Rajwinder, Campobello

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was conveniently located near the city center, is a prime location for most tours that offer pick up at the location, and offered airport pickup and drop off. It was perfect for my sister and I.
Stayed 4 nights in Jul 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
This is at the right location and walkable to most of the attractions!
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jacek

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location, near historical city center
Stayed 2 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location yet in a very busy area of the historical area. Lots of shopping, dining and transportation options. Staff were very accommodating and friendly. I would give the staff a 10/10. I loved they did same day laundry services. Breakfast was great and had options for my dietary restrictions.
Stayed 1 night in May 2025

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, breakfast is good. There are glasses in the bathroom, and we called the front desk to ask if the water was safe to drink from the tap - some hotels in Peru have filtration systems - the guy at the front desk said emphatically that it was safe. We asked in both English and Spanish. My husband drank a little of the water and got quite ill. The next morning we advised the front desk and the woman working said under no circumstances is it safe to drink. It is our fault - we should not have taken the chance, because it’s rule of thumb in Peru to only drink bottled. However we were misinformed, which was probably a miscommunication of some sort… anyway, the hotel was apologetic but did not try to help
Stayed 1 night in May 2025

8/10 Good

Adrian

Stayed 1 night in Apr 2025

10/10 Excellent

Neil, Watauga

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil, Watauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza. Good breakfast, very clean.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good other than some noise

The windows to our room opened into the courtyard/lobby of the hotel, so in trying to keep our room cool we were subjected to a ton of noise at weird hours of the night. I think our room had it the worst, but it wasn't the greatest experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will stay there again next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most hospitable

The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashraf

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jody S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Stayed 2 nights in Jun 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles Hotel & Zimmer aber leider unfreundliche Mitarbeiter. Wir haben einen Transfer vom Busbahnhof zum Hotel bestellt und das Taxi ist nie gekommen. Das Zimmer und die Lage allerdings spektakulär. Auch das Frühstück sehr lecker!
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

10/10 Excellent

Ines

Water to drink, you have to buy
Stayed 4 nights in May 2024

10/10 Excellent

Michael, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel nos encanto, el personal de hotel muy amable y servicial, sin dudas muy bien ubicado. El ambiente y decoración del lobby espectacular, claro si volvemos a Cusco nos encantaría volver a este Hotel.
Stayed 4 nights in Mar 2024