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Hotel Ruinas

3.0 star property
VIP Access

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Photo gallery for Hotel Ruinas

Step into a spacious lobby with a high ceiling and mezzanine level, surrounded by comfortable seating and a glass display case.
Relax in this inviting living area with a high ceiling, wooden staircase, and comfortable seating.
Enjoy a drink at the bar, where guests can sit and relax with friends.
Relax in a spacious room with a large bed, desk, and potted plant.
Traditional hotel with a central entrance, balconies, and a tiled roof.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Ruinas 472, Cusco, CUZ, 8002
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪3 min walk‬
  • Sacsayhuaman
    ‪16 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Single Room, 1 Large Single Bed

Comfort Single Room, 1 Large Single Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Comfort Single Room, 1 Large Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Ruinas

Hotel with free breakfast, a quick walk to Plaza de Armas
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Hotel Ruinas offers 34 accommodations with a safe. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ruinas. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute walk from Cusco Cathedral and 5 minutes on foot from Plaza de Armas
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Ruinas. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PEN 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ruinas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 15 per vehicle (one-way)
  • Nearby parking fee: PEN 40 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Hotel Ruinas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442053431
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco

Hotel Ruinas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 156 reviews
Rating 8 - Good. 39 out of 156 reviews
Rating 6 - Okay. 8 out of 156 reviews
Rating 4 - Poor. 3 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil, Watauga

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil, Watauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza. Good breakfast, very clean.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good other than some noise

The windows to our room opened into the courtyard/lobby of the hotel, so in trying to keep our room cool we were subjected to a ton of noise at weird hours of the night. I think our room had it the worst, but it wasn't the greatest experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will stay there again next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most hospitable

The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashraf

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jody S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Stayed 2 nights in Jun 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles Hotel & Zimmer aber leider unfreundliche Mitarbeiter. Wir haben einen Transfer vom Busbahnhof zum Hotel bestellt und das Taxi ist nie gekommen. Das Zimmer und die Lage allerdings spektakulär. Auch das Frühstück sehr lecker!
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

10/10 Excellent

Ines

Water to drink, you have to buy
Stayed 4 nights in May 2024

10/10 Excellent

Michael, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel nos encanto, el personal de hotel muy amable y servicial, sin dudas muy bien ubicado. El ambiente y decoración del lobby espectacular, claro si volvemos a Cusco nos encantaría volver a este Hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very convenient hotel, near Plaza de Armas. In a safe area, specially if you are traveling alone. Just make sure that you are not place in a rooms that face that street because is very noise and not good for resting.
Stayed 2 nights in May 2024

2/10 Terrible

Neriza

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived at 1130pm and was hoping to extend stay to 2 days due to late flights , the staff said we need to check out at 9am coz they were full , we had to change hotels due to that we had to go to the streets and find another hotel in a city we have never been
Stayed 1 night in May 2024

10/10 Excellent

Juan, Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The first floor is flooded with Inca artifacts and stories.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, but honking horns all night
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Caring and compassionate from the doorman to the front desk and cleaning staff. My wife had a medical issue and the staff immediately assisted her needs. They also helped fix mistakes the travel agency had made in the booking. I can’t say enough good things about the hotel experience. It was the best part of our travel experience.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. We especially enjoyed the breakfast options and that tea was available all day!
Stayed 2 nights in Jan 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a great location

I really enjoyed this hotel. Its location, 2 minutes from the main square, was excellent. The customer service was also super friendly and helpful. I really only saw two drawbacks, and these may be true for any of the hotels in older buildings that are centrally located. Firstly, I had the option of taking a street facing room or not. I thought it would be nice to have a balcony to see whatever was happening outside. Unfortunately, this includes a dozen or so tour buses that show up every morning as early as 4:00am. That means early morning noise. Many day tours originating in Cusco begin very early each morning. This isn’t the hotel’s fault but is something to be aware of if given a choice of room. The only other thing to be aware of is that in older buildings it may take quite a long time for the hot water to make its way to your room if your up early for one of those 4:00am tours. This is just something to be aware of if you’re looking for a warm shower in the early morning but also something I ran into at a second hotel I stayed at. Id definitely stay here again
Stayed 4 nights in Aug 2023

10/10 Excellent

Hasna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe homy staff Close to many resturants cafe shopping and lot of attraction sights at around
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs TLC and updates!!

First stay at Ruinas since pandemic…found hotel to be worn out…carpeting on steps worn through to backing, frayed, dirty and loaded with stains. Bedding was gross… felt very unclean and definitely old and worn. So for the price of 95 US dollar you would expect otherwise! Breakfast included in stay, but it was same typical buffet; nothing beyond. No dietary restrictions options such as gluten free or without salt… so I had to go out to breakfast each day. Location is great… Front desk charged us for a night stay that we were adamant had been already paid for. And then ( thankfully) realized their mistake. Be aware and carefully… always get a receipt and keep email records!! Had to change rooms as invaded by a horse of ants in first room & from looking at the picture one can see that they were after something sweet on counter like a circular glass… meaning that bathroom sink area hadn’t been cleaned from last customer. I was beyond disgusted! Hotel Ruinas… not on my list of places to stay in Cusco. Not worth the monies.
Stayed 1 night in Sep 2022

10/10 Excellent

Omar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 5 nights in Jul 2022