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Hotel Santa Maria

2.5 star property

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Photo gallery for Hotel Santa Maria

Interior
Double Room | Desk, rollaway beds, free WiFi
Terrace/patio
Lobby lounge
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Santa Catalina Angosta Nº 158, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Cusco Cathedral
    ‪1 min walk‬
  • Place, San Pedro Market
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

View all photos for Room Standard

Desk, rollaway beds, free WiFi

Room Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Standard

Desk, rollaway beds, free WiFi

Room Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Standard

Desk, rollaway beds, free WiFi

Room Standard

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Single Room

Desk, rollaway beds, free WiFi

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Desk, rollaway beds, free WiFi

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Desk, rollaway beds, free WiFi

Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, rollaway beds, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Santa Maria

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Santa Maria offers 34 accommodations with free toiletries. Rooms open to balconies. This accommodation offers separate dining areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Santa Maria, you're just a quick walk from Plaza de Armas. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de Armas and 9 minutes on foot from San Pedro Market
  • Airport, train station pick-up and local-area shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Santa Maria.

This Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Separate dining area

More

  • Desk

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Maria

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 9 per vehicle (one way)
  • Airport shuttle fee per child: USD 8.00 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Santa Maria offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20208326148
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Maria Cusco
Santa Maria Cusco
Hotel Santa Maria Hotel
Hotel Santa Maria Cusco
Hotel Santa Maria Hotel Cusco

Hotel Santa Maria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 152 reviews
Rating 8 - Good. 57 out of 152 reviews
Rating 6 - Okay. 23 out of 152 reviews
Rating 4 - Poor. 11 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel possui uma localização incrível e muito boa. Atendimento excelente também é os quartos eram bastante limpos e organizados. O único ponto que eles têm que melhorar é o café da manhã, pois era básico do básico. Tinha dias que não tinha nem pão.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Angelica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pessima experiencia com o atendimento da portaria

A localizacao é maravilhosa, o quarto era bom, cama excelente, porem nao tem aquecedor e secador de cabelo da portaria nao funcionava. O problema foi o check-in. Chegamos de viagem as 7h da manha apos 12 horas de voo e conexao. Pedimos para que pudessemos entrar no quarto antes do horario (vimos que varios hospedes fizeram check-out bem cedo) mas nenhuma cordialidade nos foi dada, ao menos uma tentativa de liberacao do quarto antecipado foi feita. A antendente muito fria e pouco se importando comigo e com meus filhos. Tinhamos passeio agendado as 12h e com muita insistencia entramks 11h45 pra deixar as malas no quarto. Ficamos CINCO HORAS no saguao do hotel aguardando quarto. (Faço uma ressalva quanto ao proximo porteiro que foi muito mais gentil do que a moca grávida que nos atendeu no check-in)
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
밤에 시끄러워서 잠들기 어려웠어요
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プラザデアルマス近くで便利

マチュピチュへの前泊で利用しました　プラザデアルマスはすぐそこで、12角の石も徒歩数分で便利です　薬局やお土産屋さんやレストランなども周辺にはいっぱいあります スタッフさんの対応もよかったです フロント横にはコカ茶や紅茶も置いてあり自由に飲めました シャワーは熱すぎて、丁度いい温度にはなりませんでした 暖房はありませんので、時期によっては辛いかもしれません　寝るだけなら十分でいいホテルだと思いますが、豪華さを求める方には不向きです
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Leandra

Liked: Cleanliness, staff & service
Disliked: Room comfort

Simples, mas bem localizado!

Hotel simples, mas próximo a Plaza de Armas o que facilita acesso a várias coisas. Porém, a cortina do quarto deixa passar toda a luz e não dá o conforto necessário nem a noite. Funcionárias amáveis e prestativas.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

décevant

L’hôtel est juste à côté de la place principale, très bruyant (il y a une discothèque juste à côté). Notre chambre initiale donnait sur la rue, nous avons demandé à changer pour être au calme, heureusement une autre chambre était dispo. La propreté n’est pas du tout au rendez vous, la salle d’eau était dans un état catastrophique (dans les deux chambres), il n’y a aucune isolation prévoyez des plaids. Le petit déjeuner est correct. Pour une nuit (retour du Machu Picchu) ça va encore mais pour un séjour sur Cusco passez votre chemin.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location, friendly staff and nice breakfast. The guest room needs some maintenance.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, Breakfast was great. Only issue was that the shower door leaked and drain couldn't keep up with full flow.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a fantastic location, could not be better placed for Cusco's central attractions. The first 2 nights of my stay I was woken by very loud music soon after midnight and I could not sleep until 4 or 5 am when it stopped.
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Jose

Liked: Staff & service
Disliked: Cleanliness
Good location, walking distance to Plaza de Armas and mercado San Pedro. The staff was excellent and helpful. My complaint was the bathroom in my room, the shower had mold and the roof was old...definitely needs a remodeling.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff, central location right off the Plaza de Armas, and comfortable room contributed to the experience of “nice stay in Cuzco”.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service , especially the girl at the reception desk ( Veronica ) ? Sorry forgot her name
Stayed 2 nights in Sep 2019
Verified

8/10 Good

DonnaZB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, never ran out of coffee, tea leaf, tea bags in the reception and staff are pelasing!
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, large room, staff, price. Would have liked better door locks
View from room 104.
Room 104.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service

コスパ良し

広場から近く場所は良し。受付も感じよく対応してくれた。 施設は必ずしも充分とはいえないが、場所と値段で文句は無し。
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the rooms, clean and simple. The WiFi service was great and the staff at the front desk was kind and helpful.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Flavia

Liked: Staff & service, property conditions & facilities, room comfort

No geral bom pode ir sem problemas

Hotel no geral bom,porem o meu quarto 301 sempre que tomava banho a água vazava pelo box deixando todo banheiro molhado,cafe da manhã fraco,nota 7 no geral.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Alberto

Liked: Cleanliness, property conditions & facilities

Bien.... Pero

En general bien Pero no tenian cosas minimas como secador de pelo, buena coneccion de wifi
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard was beautiful and the rooftop view was breathtaking! All the staff were willing to help and make eggs upon request in the morning. And HOT WATER was a blessing. The location couldn’t have been better... right next to the plaza! Highly recommend!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insuperable

Excelente hotel en la mejor ubicación personal muy atento honestamente se lo recomiendo para una bonita experiencia en Cuzco
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location and friendly staff. Staff were always available to assist with questions.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hospedaje.

Hotel con excelente ubicación cercano a toda la zona turística de Cusco, accesibilidad inmejorable. Buenas instalaciones y excelente atención.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Provavelmente o melhor custo x benefício

Ótimo hotel, excelente localização junto a praça de armas, com muitos restaurantes e lojas no entorno. Café da manhã simples mas saboroso. Excelente atendimento de toda a equipe, com destaque especial para a Gabriele na recepção.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くにチェックインしました。 玄関にはしっかり鍵がかかってました。 お湯でます！ 部屋に暖房がなかったので少し肌寒かったです。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

JOSE SERGIO

Bom

A localização é excelente!! Mas a recepção, o chão todo riscado, o banheiro do quarto com vazamento no vaso sanitário. Banho quente e bom. Café da manhã bom.
Stayed 3 nights in May 2019