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JW Marriott El Convento Cusco

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Photo gallery for JW Marriott El Convento Cusco

View from room
Room, 1 King Bed (No View) | Memory-foam beds, in-room safe, desk, blackout curtains
Free daily full breakfast
Indoor pool
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Air-conditioning
  • Business services

Explore the area

View in a map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Place, San Blas Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (No View)

9.2 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View) | Memory-foam beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds (No View)

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott El Convento Cusco

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Full breakfast is free. Other amenities include a bar/lounge, massage/treatment rooms and a business centre. Housekeeping is available on request.
JW Marriott El Convento Cusco offers 153 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott El Convento Cusco. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast, plus a full-service spa and an indoor pool.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Plaza de Armas and 12 minutes on foot from San Pedro Market
JW Marriott El Convento Cusco offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business centre, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
Qespi Bar – On-site bar.
Qespi Restaurant – This restaurant specialises in Peruvian cuisine and only serves dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41 per accommodation, per night.
  • Service fee: USD 10 per night
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 20334766714
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 887 out of 1001 reviews
Rating 8 - Good. 62 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities. Lots of activities offered including pisco sour classes, ceviche making class, tour of the hotel (which was a former convent), etc. Very helpful staff as well.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities
Very clean, nice historic hotel. Staff is wonderful. Really appreciated our stay
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff, in the heart of the old town.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities
Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the breakfast and the staffs were very helpful and friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room was perfect and Giorgia was wonderful telling us everything we needed to know
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
Nicest hotel I have ever stayed at. The staff make all the difference they really made our stay very pleasurable and problem free thank you to all the amazing workers at El Convento Cusco. I will not stay anywhere else in that city.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
We had excellent service at JW Marriott in Cusco, and the room and amenities were wonderful. We will definitely stay here again if we return to Peru!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott in Cusconis is very nice and great location. I would stay here again for sure.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Caryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and a beautiful hotel
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The Spa was wonderful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
The building is incredible and in good location. Staff absolutely excellent. Totally will stay at another!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nassim

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing place , extremely good service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Damini

Liked: Cleanliness, staff & service, property conditions & facilities
A faultless hotel, they thought of everything and the room was beautiful. Great location and the staff were all amazing!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 1 night in Aug 2025