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Hai Au Boutique Hotel & Spa

3.0 star property

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Photo gallery for Hai Au Boutique Hotel & Spa

Front of property
Restaurant
Breakfast area
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
576 Cua Dai Street, Hoi An, Da Nang
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Impression Theme Park
    ‪8 min walk‬
  • Place, Hoi An Night Market
    ‪17 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Queen Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Balcony

Family Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Family Suite, Balcony

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, Balcony

Minibar, in-room safe, desk, soundproofing

Grand Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hai Au Boutique Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and massage/treatment rooms.
Hai Au Boutique Hotel & Spa offers 41 air-conditioned accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include body wraps, body scrubs, body treatments and manicures and pedicures.
During your stay at Hai Au Boutique Hotel & Spa, you're just a quick walk from Central Market Hội An. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • 8 minutes by foot from Central Market Hội An and a 2-minute drive from Hoi An Night Market
  • Airport and train station pick-up shuttle service available for a fee
Hai Au Boutique Hotel & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hai Au Boutique Hotel & Spa. A round-trip airport shuttle and a train station pick-up service are available for a fee.

This 3-star Hoi An hotel is smoke free.

Hai Au Boutique Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hai Au Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Hai Au Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 443 reviews
Rating 8 - Good. 159 out of 443 reviews
Rating 6 - Okay. 41 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
The room was a very good size and very clean. The hotel is within a short walk of all major attractions and is in a safe area. Hing and Helen and their staff could not have been more helpful or welcoming.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very close to restaurants and boutiques
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rafraîchissement svp

Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Stayed 1 night in Dec 2023
Verified

6/10 Okay

kunio

朝食のレパートリーが少なくて、残念でした。
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Heinz

Disliked: Cleanliness, staff & service, property conditions & facilities
Khách sạn ok, vị trí gần trung tâm, phòng tương đối. Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Hai Au Hotel

Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste. Le petit dejeuner était tres bon et avec beaucoup de choix. Nous reviendrons dans cet hôtel
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
設備は古いが部屋は綺麗にされている。 スタッフは皆若く笑顔で接客してくれます。 朝食もそこそこ種類があり満足でした。 旧市街にも近く便利でした。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

MCC

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

jongchai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

가성비로는 좋기는 하지만...

저렴하게 숙박하기에는 괜찮지만, 개미와 바퀴벌레가 호텔 객실에 돌아다니네요. 방역에 신경을 좀 써야 할거 같네요.
Stayed 4 nights in Aug 2019