Hoi An Garden Palace & Spa

4.0 star property

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Photo gallery for Hoi An Garden Palace & Spa

Outdoor pool, pool umbrellas, pool loungers
Reception
Front of property
Front of property
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
311 Cua Dai Street, Hoi An, Da Nang
  • Place, Ba Le Market
    ‪7 min walk‬
  • Place, Central Market Hội An
    ‪3 min drive‬
  • Place, Hoi An Night Market
    ‪4 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪58 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Junior Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

City Deluxe

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

Terrace Deluxe

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

Palace Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

Family Triple Room, Non Smoking, Bathtub

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

Family Quadruple Room, Multiple Beds, Bathtub, Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Hoi An Garden Palace & Spa

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hoi An Garden Palace & Spa offers 46 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Hoi An Garden Palace & Spa, you're just a quick walk from Ba Le Market. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, facials or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Ba Le Market and Cam Thanh Bridge
Hoi An Garden Palace & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hoi An Garden Palace & Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Hoi An hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hoi An Garden Palace & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 1,200,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hoi An Garden Palace & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 500000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 1200000 for adults and from VND 600000 for children
  • Rollaway bed fee: VND 500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Hoi An Garden Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 379 reviews
Rating 8 - Good. 105 out of 379 reviews
Rating 6 - Okay. 21 out of 379 reviews
Rating 4 - Poor. 4 out of 379 reviews
Rating 2 - Terrible. 3 out of 379 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MATTI

Liked: Cleanliness, staff & service, amenities
Nice quiet hotel with helpful staff and delicious breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. Location is very good for exploring. The staff were very helpful in booking activities.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Zineddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical!

We could not have been happier! The staff is the sweetest and they go out of their way to make sure you are as happy as you can be. The hotel is beautiful too. Such a fantastic price. Cannot beat it! We were so sad to leave. Will be back!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Hajer Jorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although hotel and staff are very helpful and nice. we have enjoyed every moment of being at the hotel and its garden and pool. I forgot my sunglasses. personslet was kind enough to mail them to me. You will not regret your stay there
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Hoi An

Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Wei-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a beautiful garden

This hotel has a beautiful garden and rooms. The entire hotel seems like a beautiful European garden palace. The hotel room is new and very clean. Breakfast is very delicious. The staff are very nice. One in particular called Tra My. She was there from the time we checked in until we left the hotel. Constantly assisting us with various issues. This is a beautiful hotel with great service. I will come again.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay!

We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Stayed 6 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
It may have been a 4 star hotel but it isn’t anymore !! There were hair in my room that didn’t belong to me, the bathroom wasn’t cleaned during my stay, the service is not 4 star, and you don’t feel confortable and welcomed as i have seen in many good hotels.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

chi feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店櫃台服務人員很棒介紹環境及周邊景點詳細,並提供免費單車騎行,早餐餐點也不錯,另房型有免費升等,房間蠻大的也有陽台。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Pernille

God beliggenhed til den gamle by i Hoi An. Vi lånte cykler på hotellet - let adgang til lokalsamfund. Værelse lugter gammelt - som om luften står stille.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

sung hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비짱호텔

가격대비 매우 만족합니다. 수영장 좋고 아침도 나쁘지 않습니다.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer mit Balkon und Blick auf den Pool hat uns sehr gut gefallen, leider gab es an zwei von drei Tagen beim duschen nur lauwarmes Wasser (war aber nicht schlimm). Was auch bisschen schade war, es wurde ab 6 Uhr morgens ziemlich laut auf den Gängen und man konnte nicht ausschlafen. Ansonsten hat alles gepasst :)! Kommen gerne wieder!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

DAEKEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

식사가 훌륭해서 좋았음

식사가 맛있고 방이 깨끗해서 좋았어요.
Stayed 1 night in Feb 2023
Verified

8/10 Good

chanho

Liked: Staff & service, amenities
건물이 노후되었고 내부 시설물도 낡았지만 직윈들은 친절함.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Sisko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana romanttinen hotelli

Hieno vanha rakennus, loistava ja ammattitaitoinen palvelu. Suosittelen.
Stayed 14 nights in Jan 2023
Verified

8/10 Good

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlige værelder,søde folk på hotellet og i god distance fra midtbyen jeg kunme låne hotellets lave cykel.
Stayed 4 nights in Dec 2022
Verified

4/10 Poor

Denis

Je n'ai pas pus me rendre désolé
Stayed 1 night in Nov 2022
Verified

8/10 Good

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 3 nights in Nov 2022
Verified

8/10 Good

VASILE FLORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022