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Best Western Plus Duncanville/Dallas

2.5 star property

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Photo gallery for Best Western Plus Duncanville/Dallas

Lobby sitting area
2 outdoor pools
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
922 E Highway 67, Duncanville, TX, 75137
  • Methodist Charlton Medical Center
    ‪17 min walk‬
  • Duncanville Fieldhouse
    ‪1 min drive‬
  • Dallas Baptist University
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(33 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Best Western Plus Duncanville/Dallas

Suburban hotel with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Best Western Plus Duncanville/Dallas offers 70 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Duncanville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Duncanville/Dallas. During your stay, you'll be within walking distance of Methodist Charlton Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by car from Kay Bailey Hutchison Convention Center and 11 minutes from Dallas Zoo
  • Dogs welcome for a fee (restrictions apply)
As a guest of Best Western Plus Duncanville/Dallas, you'll find 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. The business-friendly Best Western Plus Duncanville/Dallas also features a vending machine, coffee/tea in common area, and concierge services. Free self parking is available. The property offers extended parking privileges.

This Art Deco Duncanville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,098 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 73.45
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 45.20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45.20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 73.45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Duncanville
Best Western Duncanville Dallas
Best Western Plus Dallas Hotel Duncanville
Best Western Plus Duncanville
Best Western Plus Duncanville Dallas
Best Western Plus Duncanville/Dallas Hotel Duncanville
Best Western Plus Duncanville/Dallas Hotel
Best Western Plus Duncanville/Dallas Duncanville
Best Plus Duncanville Dallas
Best Western Plus Duncanville/Dallas Hotel
Best Western Plus Duncanville/Dallas Duncanville
Best Western Plus Duncanville/Dallas Hotel Duncanville

Best Western Plus Duncanville/Dallas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 918 reviews
Rating 8 - Good. 248 out of 918 reviews
Rating 6 - Okay. 72 out of 918 reviews
Rating 4 - Poor. 30 out of 918 reviews
Rating 2 - Terrible. 32 out of 918 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in May 2025

10/10 Excellent

Noe

Stayed 1 night in May 2025

10/10 Excellent

Cedric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Cory

Stayed 2 nights in May 2025

2/10 Terrible

Norali

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible I wouldn't give this place 1 star, I stayed here one night, I paid the 22.65 to checkout late it hadn't been 24hr since I arrived at the property when it was time to check out I went to the front desk to check out and the front desk lady Tania told the housekeeper Luci to check the room the housekeeper said I had damaged the chair which is pleather that it had wear and tear. I was falsely accused of damaging a desk chair that had peeling in less than 24hrs I booked this hotel for the pool we were mainly outdoors as soon as we arrived, I didn't read the previous reviews on this location that they're furniture was falling apart, I asked the lady if she was going to write me a tab for the table that almost collapsed when I placed our pizza box and for the peeled chair and also their fridge had severe mold stains how could I do that in less than 24 hrs, when all we wanted was to go swimming they kept the $100 deposit for their chair. I do not recommend this place for families, NOT FAMILY FRIENDLY! They refused to show me the chair probably will be used to scam someone else for $100. Do better best western plus.
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
I liked the staff, meal preparers, service staff and security of the property.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

CINDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Easy to get to. Friendly and helpful staff. The room was spacious.
Stayed 1 night in May 2025

10/10 Excellent

Donnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 2 nights in May 2025

2/10 Terrible

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. It was clean until 2 o’clock in the morning when the smoke and arm started beeping, nobody to fix it regularly batteries.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Glowing Review

We've stayed at Best Western Plus in the past. This property, though, excels them all. It should be called plus plus!! Extra shelves in the bathroom, desk chair AND casual chair with stool, full length mirror, etc.....dozens of little details that add up to making this hotel feel almost a luxury stay! And the breakfast?! Several hot and cold options including some hot items served by staff and a cappuccino machine. I have a very limited diet and the cooks quickly and happily made a version I can eat! The bed was quite comfortable and the thermostat properly adjustable. The area is quiet. The staff is professional, friendly, and attentive. Our stay was delightful!
Stayed 1 night in May 2025

8/10 Good

larry

Travelled with family
Nothing good to say
Stayed 1 night in May 2025

2/10 Terrible

Jack

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Racist staff, no diversity with personal. Overcharge black men and only let them stay on the side of the hotel where they let families with load small kids or people with large dogs are also staying. They will charge you for early check in, which is fine but then they’ll put a large family above you making noise all night and charge them less. Also if you ask to be move they will not make that accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time there. The staff was nice. We had a big group with us so thay accomodated us really well.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and will be coming back
Stayed 1 night in Apr 2025

10/10 Excellent

Robert F

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was very nice no complaints except I was on the 1st floor and the people directly above me were so nosy running across the floor. I assumed it was kids. Otherwise the stay was great. I will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

JUVENTINO, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kristi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were thin and it was noisy, but the staff was very friendly and helpful and really went beyond our expectations to please. Breakfast was best I’ve had.
Stayed 3 nights in Apr 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Stayed 1 night in Apr 2025

4/10 Poor

Laurie

Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 3 nights in Mar 2025

6/10 Okay

Shaundra

Business traveller

Subpar Stay

My stay was below expectations. There was a noticeable sewage odor coming from the shower, and the pillows were very uncomfortable. Breakfast included an item I couldn’t identify or pronounce, which made the experience less enjoyable. Overall, it just wasn’t the best stay.
Stayed 1 night in Apr 2025