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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Free on-the-go breakfast on weekdays
Lobby sitting area
In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, WellBridge Healthcare Greater Dallas
    ‪4 min drive‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Plano-Dallas. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing
  • Cats and dogs welcome for a fee
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 205 out of 477 reviews
Rating 8 - Good. 59 out of 477 reviews
Rating 6 - Okay. 45 out of 477 reviews
Rating 4 - Poor. 46 out of 477 reviews
Rating 2 - Terrible. 122 out of 477 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt get a 2 room bed like I booked. Pull out couch was dirty and wasnt made. I asked for it to be cleaned and made I was handed a fitted sheet.
full of dirt and trash
Stayed 3 nights in Oct 2025

2/10 Terrible

Caterina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On top of everything the property canceled our reservation for no reason the same day as the reservation
Stayed 1 night in Oct 2025

10/10 Excellent

Jonny

Stayed 2 nights in Sep 2025

6/10 Okay

joshua

Bathroom not clean. Tub had hair in it.
Stayed 1 night in Sep 2025

10/10 Excellent

rodolfo

Stayed 1 night in Sep 2025

6/10 Okay

Thao

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Lázaro

Stayed 3 nights in Sep 2025

2/10 Terrible

Cyrus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service Mold on the celling Dirty room Leaking fauset
Stayed 3 nights in Sep 2025

2/10 Terrible

Denecia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotel experiences I have ever been to. No lights in parking making feel like I would get mugged or robbed. Inside of the hotel it looks as if they have never did any touch ups since being opened walls and floors were coming up hotel smelled like weed throughout the halls and once we finally got to our room the tv was broke so he moved us but the options were go to a room that smelled like cigarettes or to a room where the water pressure would make the shower head come off.. so throughout this whole process I would say they need to close down and renovate as well as put some damn lights outside in the parking lot!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl working the counter was the rudest person I've ever encountered at a hotel. Her attitude was 'Why are you here' I felt like I was not only a burden but like I was definitely not a welcomed guest. I will NEVER!!!!! Return here. The halls were filthy. This place is NOT REMIDELED as the website claims.
Stayed 4 nights in Sep 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The overall condition of the property and the rooms were poor along with the breakfast. They have seriously let that place go downhill and I’ll not be booking anymore stays after this weekend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Disliked: Amenities
No Business Center - only a small room without a printer or computer to print travel documents. No real wifi- 10mbps down, 10mbps down. No blow dryer. No lights on at the entrance at night.
Stayed 2 nights in Sep 2025

2/10 Terrible

Zachary

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

M

Liked: Cleanliness
Stayed 4 nights in Sep 2025

2/10 Terrible

WILLIAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst!!!!!!

They left the front door open with access to the stairs. Anyone could walk in. There was a leak so they tried to dry the water with Texas heat. Mold every and in our shower. Bugs killed and stuck to the wall. One of the worst hotels I have ever stayed at!!!!! 0/10000000!!!!!!!
Stayed 2 nights in Aug 2025

8/10 Good

Marilyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

What was working?

Toilet handle broken, elevator not working, and fire alarm out of ceiling.
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Ferlesher, Humble

Stayed 1 night in Jul 2025