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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

A hotel room with two beds, a TV, a desk, and a chair.
A modern kitchen with checkered flooring, stainless steel appliances, and a variety of food items displayed on the counter.
A modern kitchen with a long island, bar stools, pendant lighting, and artwork on the walls.
A reception area with a dark reception desk, two green armchairs, a small table, and a green carpet.
A hotel room with a flat-screen TV, a minibar, a desk with a chair, a large mirror, and a window with curtains.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, University of Texas at Dallas
    ‪9 min drive‬
  • Place, The Shops at Legacy
    ‪12 min drive‬
  • Place, Galleria Dallas
    ‪13 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a minibar, and two framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city through the window.

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed, Nonsmoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Comfort Inn Plano-Dallas

Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Plano-Dallas. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing
  • Cats and dogs welcome for a fee
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 214 out of 532 reviews
Rating 8 - Good. 65 out of 532 reviews
Rating 6 - Okay. 51 out of 532 reviews
Rating 4 - Poor. 52 out of 532 reviews
Rating 2 - Terrible. 150 out of 532 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Loveena

Liked: Cleanliness
We had a great stay.
Stayed 5 nights in Jan 2026
Verified review

2/10 Terrible

stephen

I
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Jason

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No wifi, tv didn’t work at all and bathtub was dirty and worn down
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mineko

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff polite. Room clean. Washer dryer didn’t work. Property is dated. No microwave in room.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Lupe

Disliked: Amenities, property conditions & facilities
No elevator, no water for 2 days
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Saeed

It was not like what it was advertised
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Hüseyin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair on the beds and the floors weren't very clean inside the room.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Hüseyin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair on the beds and the floors weren't very clean inside the room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean everybody was very nice my bed was amazing
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jordan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has more potential to be better. I can tell it used to be really great. A few cosmetic issues.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators went done the night we gone there and they were down all weekend. The place kinda looked like it was falling apart, missing ceiling til
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Esmeralda

The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Karen

Disliked: Amenities, property conditions & facilities
There was no hot water running, pool was filthy
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No running hot water. Housekeeping attempted to steal my items
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Ardora

Disliked: Cleanliness, staff & service, amenities
The rooms was filthy and the staff was no help what so ever
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay and convient location for what we needed.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Wesley

Disliked: Cleanliness, amenities, property conditions & facilities
Foul oders everywhere, changed rooms due to stains on the bed, second room had holes in the comforter. Not much effort put forward to maintenance. Side entrance doors didnt work.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work in the first room they gave us then there were roaches in the 2nd room. Hallways smelled like smoke. Whole place was a disaster. We checked out immediately and asked for a refund.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, good stay ☺️
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water at all in the hotel. The fire alarm went off at 11 PM. It did not stop until 1 AM. It was horrible. Nobody was interested in helping and no hot water to take a shower.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a ridiculous situation, they had everybody that was at the hotel, staying on the fifth floor and no elevator working that needs to be told to the customer ahead of time, my coworker had to climb five flights of stairs in this place is junk I will never stay here again
Stayed 1 night in Feb 2026