Comfort Inn Plano-Dallas

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Free on-the-go breakfast on weekdays
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Plano-Dallas

Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Plano-Dallas. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing
  • Cats and dogs welcome for a fee
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 206 out of 485 reviews
Rating 8 - Good. 60 out of 485 reviews
Rating 6 - Okay. 45 out of 485 reviews
Rating 4 - Poor. 47 out of 485 reviews
Rating 2 - Terrible. 127 out of 485 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Janice

Stayed 1 night in Nov 2025

8/10 Good

Katina

Stayed 1 night in Nov 2025

4/10 Poor

ravi prakash

Elevator didnt work rooms are not that clean and smell got room at 5th floor
Stayed 1 night in Nov 2025

4/10 Poor

Summer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities
This stay was a nightmare! The elevators didnt work, there were no vending machines & ice machines did not work. Eventually there was no runnin water! Or carport lights, so basically your just paying for a bed to sleep in.
Stayed 6 nights in Nov 2025

4/10 Poor

Uriah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, cigarette burns in the toilet seat, ashes smeared into the walls everywhere, the whole 4th floor smelled like cigarettes, there was blood on the lamp shade, beer cans and trash in the hallways thrown around, I wouldn’t stay here again. It was quiet over night though.
Stayed 2 nights in Nov 2025

6/10 Okay

Cristel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romeo

Stayed 4 nights in Nov 2025

2/10 Terrible

Lavanya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working and rooms were available only on the 5th floor. We were not informed before checking in about it. Had to climb stairs with luggage. The bedsheet had hole in it. Shampoo bottle was empty in the room. The staff was also not helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sylvie

Liked: Cleanliness, amenities
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Stayed 1 night in Nov 2025

10/10 Excellent

Keidy

Business traveller
Liked: Cleanliness, staff & service, amenities
Excelente servicio d parte d todo el personal
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend to anyone, worst service, rude

Stayed 4 nights in Oct 2025

10/10 Excellent

Sibongile

Stayed 1 night in Nov 2025

2/10 Terrible

Laquisha

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs crawling around. The staff was very nice on a positive note.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025

4/10 Poor

OTIS

Disliked: Amenities, property conditions & facilities
The property had several repairs going. The smoke detector in the room was covered up in plastic, there was condensation stains on the ceiling. The towels were poor quality. The gym room was small, and minimal equipment.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Stayed 1 night in Oct 2025

10/10 Excellent

Jahswayla

Stayed 3 nights in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service. Never recommend anyone

Stayed 4 nights in Oct 2025

6/10 Okay

Freda

Travelled with family
Liked: Staff & service

2nd floor hallway smelled of marijuana

Bagels were not fresh, the bread was dried out. The apples available had been there a while. Great choice of coffee creamer but poor quality coffee. The other items unsure of, didn't try.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean everybody was very nice my bed was amazing
Stayed 1 night in Oct 2025

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt get a 2 room bed like I booked. Pull out couch was dirty and wasnt made. I asked for it to be cleaned and made I was handed a fitted sheet.
full of dirt and trash
Stayed 3 nights in Oct 2025

2/10 Terrible

Caterina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On top of everything the property canceled our reservation for no reason the same day as the reservation
Stayed 1 night in Oct 2025

10/10 Excellent

Jonny

Stayed 2 nights in Sep 2025