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Hyatt Place Plano

3.0 star property

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Photo gallery for Hyatt Place Plano

Outdoor pool, pool umbrellas
Exterior
Food and drink
Lobby sitting area
Premium bedding, down duvets, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3100 Dallas Pkwy, Plano, TX, 75093
  • Shops at Willow Bend
    ‪13 min walk‬
  • Legacy West
    ‪4 min drive‬
  • The Shops at Legacy
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area | 42-inch flat-screen TV with satellite channels, TV, pay films

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Plano

Hotel in Plano with free local area shuttle and fitness centre
An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre.
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Plano. During your stay, you'll be within walking distance of Texas Health Presbyterian Hospital Plano. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from The Shops at Legacy and a few minutes from Legacy West
  • Free local-area and shopping centre shuttle service
  • Dogs welcome for a fee
Hyatt Place Plano offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 790 square feet (73 square metres) and includes conference space. The business-friendly Hyatt Place Plano also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5.00 mi and A shopping centre shuttle are free. Self parking is free.

This 3-star Plano hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 790 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rigo

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We stayed two nights here and it was fabulous. The staff was very friendly and attentive. Kudos to the housekeepers for their work and room attention! Front desk was friendly and made us feel right at home immediately. Breakfast was amazing!! I would definitely stay here again. The only thing I found that might be improved was it took a long time for our room to cool down. Once it did it was fine. I would not let that deter me from staying here again! Great place, great people, and great location! Thanks to all!
Stayed 2 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near restaurants and shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2025

6/10 Okay

Jude

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Travelled with pets
Liked: Cleanliness, amenities
I
Stayed 4 nights in Feb 2025

10/10 Excellent

OCTAVIOUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Birthday Trip

The Stay as great!!! The staff was great!!! No complaints... Will be staying here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not bad, not great

Overall our stay was fine. The room was nice and very clean. It was also a very large room with a nice couch and sitting area. The room didn’t have a microwave and the refrigerator was on its way out I think. It wasn’t cold at all. I also wish there was a bit more storage. It didn’t have nightstands with drawers. Just three drawers in the bathroom sink area only. The hotel lobby area was really nice and the breakfast they served was really good and the staff was really nice.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very pleasant stay. The only disappointment was the worker with red locks failed to keep the tables clean during breakfast on Saturday February 8th. She was sitting down and watching her phone. (I’m assuming this was her responsibility as I noticed other ladies on the front desk keeping that area clean on other days).
Stayed 6 nights in Feb 2025

10/10 Excellent

Victor A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t know what I was getting myself into when I had to have a place to stay for a doctor’s appointment. I was pleasantly surprised at the convenience of the location to where the doctor’s office was located. It was easy to find and parking was abundant. I was on the first floor and it was very quiet. The facilities looked nice and I had no issues. I did find a rather large (alive) water bug in my room, but we didn’t bother each other. I looked everywhere in the room and couldn’t find a microwave stashed anywhere, but I didn’t have anything to heat up, so it was fine. No knocked points there. I was happy with the stay and will definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, fabulous breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Karla

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

troy milborn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025