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Plano Inn & Suites

2.0 star property

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Photo gallery for Plano Inn & Suites

Lobby
Interior
Interior
Lobby
Reception

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
301 Ruisseau Dr, Plano, TX, 75023
  • Place, The Main Event
    ‪10 min walk‬
  • Place, Plano Convention Center
    ‪3 min drive‬
  • Place, University of Texas at Dallas
    ‪9 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Free WiFi, bed sheets

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Lobby
SureStay Plus Hotel by Best Western Plano
  • Pool
  • Hot tub
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The price is €63
includes taxes & fees
17 Nov - 18 Nov
SureStay Plus Hotel by Best Western Plano

About this property

Plano Inn & Suites

Motel in Plano with free parking
Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Plano Inn & Suites offers 112 accommodations with free toiletries. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Plano Inn & Suites, you'll be within walking distance of The Main Event. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a lift
  • 14 minutes by car from Galleria Dallas and 9 minutes from University of Texas at Dallas
Plano Inn & Suites offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Self parking is free.

This Plano motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Plano Inn & Suites Motel
Plano Inn & Suites Plano
Plano Inn & Suites Motel Plano

Plano Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 46 out of 156 reviews
Rating 8 - Good. 30 out of 156 reviews
Rating 6 - Okay. 21 out of 156 reviews
Rating 4 - Poor. 10 out of 156 reviews
Rating 2 - Terrible. 49 out of 156 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

LaRon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person at the front desks was very not helping nor accommodating and rude
Stayed 1 night in Jul 2025

10/10 Excellent

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Sediqullah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional behavior by the staff.
Stayed 1 night in Jun 2025

6/10 Okay

Creora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude beds were uncomfy and it smelled.
Stayed 3 nights in Jun 2025

2/10 Terrible

yenson

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Croaches in the room, dirty bed sheets. Non smoking room but smell like a smoking room. Staffs are not profession. They treat you like treating prisoner or criminal. May be that how most of thier customer been there and continues stay there are used to it, they may have some background that cause the management treat new client as they been treating thier existing clients. If state controller be there this place will get many points to get penalties.
Stayed 1 night in May 2025

4/10 Poor

Thomas

Travelled with group
Disliked: Room comfort
Coffee was terrible. It was cold and old..
Stayed 1 night in May 2025

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable stay in Dallas area

The hotel was so nasty that we tried to get a refund and could not get ahold of anyone from hotels .com to cancel. We left and found another one on hotels that was just as bad. had burn holes in the comforter and hair on the sheets pretty nasty. we left there and drove an hour and a half to a relatives house
Stayed 1 night in May 2025

4/10 Poor

Susan

Disliked: Property conditions & facilities
There were roaches all over the room, attendant said there was nothing he could do. Air conditioner did not blow cool. Attendant also said nothing he could do. Carpet was wet in hallway. Elevator was broken this morning. Had to haul all our stuff down the stairs in hot muggy weather. Really bad experience. Paid $68.00. Don't do it.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Apr 2025

2/10 Terrible

Curwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Curwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last resort only

There are roaches, + the room smell like straight cigarettes everytime. This place is run down there are cheaper hotels in the area with way better quality.
Stayed 1 night in Mar 2025

8/10 Good

Evette

Stayed 2 nights in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent property being kept up to standard. Clean and quiet atmosphere.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is the absolute worst hotel I have ever been in. It had roaches, wasn't cleaned up, rude staff, bed bugs, the sheets had piss stains, the place was absolutely disgusting.
Stayed 2 nights in Jan 2025

2/10 Terrible

Eric

Disliked: Staff & service
This was the worst hotel I've been to in my lifetime and I've been there 45 years you never come back here.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service
Over all is fine but room service is not professional service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay if you’re just passing by.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Shaurice, McKinney

Disliked: Cleanliness, staff & service, property conditions & facilities
There was roaches all in the bathroom and mold in the ceiling of room 214 and the faucet wouldn't stop dripping. The fire alarm was in the drawer. The top cover had a smell like ot hasn't been washed.
Stayed 1 night in Jul 2024

2/10 Terrible

MARGARET

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024