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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Fitness facility
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4150 N Central Expy, Dallas, TX, 75204
  • Place, Knox-Henderson Shopping District
    ‪2 min walk‬
  • Place, Cityplace Tower
    ‪15 min walk‬
  • Place, Baylor Scott & White Medical Center - Uptown
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Quality Inn & Suites Dallas - Cityplace

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from American Airlines Center and a few minutes from Southern Methodist University
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 280 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 186 out of 1004 reviews
Rating 4 - Poor. 132 out of 1004 reviews
Rating 2 - Terrible. 172 out of 1004 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I killed two roaches in my room one was crawling on my headboard while I tried to sleep the other one was running across the floor I didn't even want to take my shoes off nice hotel but just needs a little more cleaning
Stayed 1 night in Jan 2026

6/10 Okay

Allen

Liked: Cleanliness, room comfort
I was checked in when I got there but then when I got to room the maid had just started cleaning so I had to wait 30 minutes out on the sidewalk. That whole time I got to stand there and watch to guys argue and threaten each other that had checked in ahead of me. The furniture is the old furniture that Best Western used years ago and they’ve just spray painted it and it was all scratched up. The love seat had really bad stains. The light over vanity wouldn’t turn off so had to sleep with the bright lights shining
Stayed 1 night in Jan 2026

10/10 Excellent

Xavier

Stayed 1 night in Dec 2025

10/10 Excellent

Jarrod

Stayed 1 night in Dec 2025

10/10 Excellent

Koshy

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent but one think we didn't appreciate was housekeeping knocking at door at 10 then at 10:30 asking if we were ready i said what time is check out she says 11am i say ok we will leave the room at 11..we were being rush out We knew we needed to be out so no need to be push out. No need for it
Stayed 2 nights in Dec 2025

10/10 Excellent

kaitlyn

Liked: Cleanliness
Stayed 1 night in Nov 2025

4/10 Poor

aliyah

Travelled with group
Disliked: Cleanliness, staff & service, amenities
It is a motel not a hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Thamer, Dallas

Liked: Amenities
Disliked: Property conditions & facilities
The staff is awesome. Comfortable bed, but I guess it needs more sanitizing
Stayed 6 nights in Nov 2025

8/10 Good

Erica

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities
The rooms are not well kept. The bath towels were dirty. The function buttons on the AC were broken. They have a roach problem. Electrical sockets would not hold plugs. They charge 50 dollars a day per pet. 100 deposit for thw initial day. Not worth the money at all
Stayed 3 nights in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the highway. Clean rooms. Quiet. Good access to SMU campus and surrounding restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

4/10 Poor

jordon

Disliked: Cleanliness, amenities
Bugs in my room, staff was rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Dianeliz

Stayed 2 nights in Oct 2025

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, amenities
THERE WERE FREAKIN BABY ROACHES CRAWLING AROUND IN THE BATHROOM AND THERE WERE ALSO A FEW BUGS CRAWLING AROUND ON THE BATHROOM FLOOR..............IT WAS SO BAD WE ENDED UP LEAVING!!!!!!!! WE HAD TO GO STAY SOMEWHERE ELSE.
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Liked: Staff & service, amenities
The staff was very kind and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

E. Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service, perfect stop, near everything
Stayed 2 nights in Oct 2025

10/10 Excellent

janie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good with my stay
Stayed 4 nights in Oct 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Staff & service
Bed and pillows were comfy. First room we were in didn’t have microwave or fridge so we moved. Next room was better. Shower was good there was nowhere to put soap except on the floor…need to install a shelf. At night the traffic noise was very loud but remedied with earplugs. The staff wasn’t overly friendly and seemed put out when asked to re-stock breakfast items. The breakfast wasn’t like in the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Aanjaneya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

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