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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

Free daily continental breakfast
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • Pool

Explore the area

View in a map
4150 N Central Expy, Dallas, TX, 75204
  • Place, Southern Methodist University
    ‪3 min drive‬
  • Place, American Airlines Center
    ‪4 min drive‬
  • Place, Dallas Market Center
    ‪5 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from American Airlines Center and a few minutes from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 265 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 165 out of 1001 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Don

Disliked: Cleanliness, staff & service, amenities
Staff could be friendlier and place could be cleaner.
Stayed 3 nights in Jun 2025

2/10 Terrible

Felipe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place looks rundown. They’ve updated but it looks like they’ve done the update themselves. For the finishing touches are just terrible. It’s just dirty work.
Stayed 1 night in Aug 2025

2/10 Terrible

Kameka

Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful,, room was clean with fresh linens on the bed, bathroom and shower were very good
Stayed 1 night in Jul 2025

2/10 Terrible

Peter

Stayed 3 nights in Jul 2025

6/10 Okay

Colin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On the plus-side: The woman at the front desk was pleasant, and she let us check in 90 minutes before 3pm. On the down-side: The room had a bit of an overpowering "cover-ip" smell to it. The shower has nowhere to rest your soap, so you have to hold it, or rest it on the floor of the shower. All three nights we were there, something woke us up after midnight...either loud chatter between multiple people not even trying little bit to be quiet...wrestling or a fight in the room above us, and a very loud muscle car starting up, then idling for almost 20 minutes, then peeling out of the parking lot. Although not a danger to us, we definitely saw some sort of drug deal in the parking lot. The breakfast doesn't even have a pot of coffee...it has a latte machine, but I couldn't get just regular coffee out of it. The bottom line is that this is the cheapest hotel in the area, so I can't be too critical, but I WOULD NOT STAY HERE WITH A FAMILY. The other guests who stay here are quite trashy.
Stayed 3 nights in Jul 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had stains, room was filled with roaches, I got a none smoker room once i walked in it reeked of cigarettes, toilet was dirty and shower hadn't been cleaned in a long time. After inspecting the room I checked out right away didn't bother spending the night. Gross facility will not recommend to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

Cynandra

Nice and quiet
Stayed 1 night in Jul 2025

8/10 Good

Max

Stayed 1 night in Jul 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MM⁹Ĺ

Stayed 1 night in Jul 2025

6/10 Okay

Thomas F

Towel shortage

I stayed here on the premise that the pool would have been operational. It was not. I had stayed here over a week prior and they had stated the pool would be fixed on a Thursday. About 1. 1/2 weeks later I stay there believing that statement only to find out the pool is still not operable. There was only one towel in the room and no wash cloths to speak of.
Stayed 1 night in Jul 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
smells bad and its dirty
Stayed 1 night in May 2025

6/10 Okay

Joel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Raul

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place is old and not well maintained. Smells
Stayed 2 nights in Jun 2025

8/10 Good

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Staff was very helpful. Room was made-up each day. A reasonable Uber to the convention center. Breakfast was OK, just a bit sparce.
Stayed 4 nights in Jun 2025

6/10 Okay

Te-Yee

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 7 nights in Jun 2025

6/10 Okay

miles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
IT WAS NICE
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Stayed 3 nights in Jun 2025

10/10 Excellent

Ivan

Stayed 2 nights in Jun 2025

2/10 Terrible

Harper

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was green, and unusable. A staff member came into our room while we were there. The room had been cleaned, but the hotel and room were very gross and unkept. We did not stay - we felt very unsafe after the staff member came into our room.
Stayed 1 night in Jun 2025

2/10 Terrible

Trevar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, false advertising, pool has been broken a while, rooms smell terrible and marijuana being smoked around the property. Would Not give a refund.
Stayed 1 night in Jun 2025

6/10 Okay

Kitty

Disliked: Cleanliness, property conditions & facilities
Needs some repairs and some updates with the rooms.
Stayed 1 night in Jun 2025