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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Free daily continental breakfast
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • Pool

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Dallas - Cityplace. During your stay, you're just a quick walk from Knox-Henderson Shopping District. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Buzz Brew
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from American Airlines Center and a few minutes from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 152 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

There was hair in the shower, both long hair and short hairs. There was a oily residue on the floor
Stayed 1 night in Mar 2025

8/10 Good

Osni

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vivekkumar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, room comfort
This location was just ok. The room was clean, the bed comfortable. The facility itself was "worn" and could use some updating. The noise from outside was a bit annoying but it did quiet down around 10 or 11 p.m. It was a good location for me because it was very close to the meetings I attended.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs fixing
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned after previous guest. Stained blanket, loose floor boards, noisy guests
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Stayed 1 night in Feb 2025

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MP

Stayed 3 nights in Feb 2025

6/10 Okay

HERBERT

Disliked: Staff & service
Location is convenient to downtown Dallas. Staff made no effort to accommodate needed changes. Customer service was poor.
Stayed 1 night in Feb 2025

10/10 Excellent

Alec

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed and will stay there again the next time i am in Dallas
Stayed 1 night in Feb 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort

Need to weed out the riff raff

Overall stay was fine except when someone offered my partner to buy drugs, toilet was was a little faulty. Had to open the tank to h lo the toilet full every time we used it. Staff was great and helpful when my key stopped working.
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Stayed 4 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

10/10 Excellent

Jazzmine

Stayed 1 night in Jan 2025

6/10 Okay

Kristopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Broken and dirty facilities. Stained countertops/sink. Found a booger on the shower curtain, floors were dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Feb 2025

8/10 Good

ryan

Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
The toilet didn’t work. I asked them to fix it multiple times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Jan 2025

6/10 Okay

Sue

Stayed 8 nights in Jan 2025