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Quality Inn West Plano - Dallas

2.5 star property

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Photo gallery for Quality Inn West Plano - Dallas

Welcome to our hotel, where a covered outdoor area invites you in, surrounded by beautifully maintained hedges and a clear pathway to the main building.
Relax in comfort with a large bed, sofa, and desk, perfect for work or leisure.
Welcome to Quality Hotel, where guests can check in at the reception desk and enjoy a warm beverage from the kettle.
Enjoy a comfortable stay with a long counter featuring a coffee machine, fruit bowl, and menu stand, plus ample seating and artwork-adorned walls.
Relax in style with comfortable seating and a warm atmosphere.

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
5021 W Plano Pkwy, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪7 min walk‬
  • University of Texas at Dallas
    ‪4 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Plano - Dallas

Hotel in Plano with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Quality Inn West Plano - Dallas offers 60 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Plano - Dallas. During your stay, you're just a quick walk from Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Galleria Dallas and 5 minutes from University of Texas at Dallas
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at Quality Inn West Plano - Dallas. Self parking is free.

This Plano hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Quality Inn West Plano - Dallas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 720 reviews
Rating 8 - Good. 219 out of 720 reviews
Rating 6 - Okay. 92 out of 720 reviews
Rating 4 - Poor. 37 out of 720 reviews
Rating 2 - Terrible. 47 out of 720 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maggie

Travelled with partner
Disliked: Amenities, property conditions & facilities
My experience at this location wasn’t BAD- I just probably wouldn’t stay there again. You can tell that the staff tries to keep it clean, its just super old and has one of those weird hotel smells. Some of the furniture was damaged.. ex: toilet seat had cigarette burns, lamps had dents and rust stains, couch was missing a button.. etc. Breakfast was decent. Cute texas shaped waffles.
Stayed 1 night in Apr 2025

8/10 Good

KAMISHIA, Plano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I needed to find a quick place to stay for the night for myself and my 1 year old for ome cool off time. The room and the property were clean and quiet. Staff kind and courteous. It was a relief to see fresh, clean linens in the bed. The only issue I had was the fact there were no washcloths provided. There was the basic bar soap and a body wash attached to the tile in the bath/shower. The body wash was mild enough. Would return again. Oh and the cobtinebtal breakfast was redeeming! Sausage, egg, juice, coffee, assortment of breads for toast, waffels, yogurt (toddler brand). Much more than i expected for the price. Usually, I expect donuts/danishes, juice and some fruit so it was pleasantly surprising!
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

malcolm

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Mekhael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Perry

Travelled with family
Liked: Cleanliness, property conditions & facilities
OK for the price but nothing to write home about.
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was poor, cheap, and not up to other hotels I've stayed in that were in the similar star rating....Breads, Bagels were sad. Looked cheap and tasted cheap.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We always enjoy staying here!

It’s always very clean. Room nvr smells. Good safe area around good tasting restaurants and grocery markets. We always enjoy staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Yav

Stayed 2 nights in Feb 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Jose

Travelled with partner
Liked: Cleanliness
Property smelled like weed, especially the elevator. A/c unit was loud and sporadic.
Stayed 1 night in Feb 2025

6/10 Okay

Porfirio R

Liked: Cleanliness, property conditions & facilities
I stay here anytime i visit plano,but the late check in time is often very inconvenient after driving 5hrs to get here. They do not allow a checkin prior to 230pm. I had to just wait, very annoyed
Stayed 1 night in Feb 2025

2/10 Terrible

Ghazal

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked into this hotel last night, and it was a complete nightmare. The quality was awful from the start – there was a strong smell of smoke and pot everywhere, including the reception and elevator. The room was dark, gross, and outdated, completely not what I expected based on the photos and ratings on Expedia. The hotel’s rating on Expedia is misleading – this place is truly a 2-star hotel at best! When I asked for a refund, the front desk refused and told me to go through Expedia instead. To top it off, this hotel is not non-smoking, despite claiming otherwise. Stay away from this place if you’re looking for a clean, comfortable stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Suhaas

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025