Quality Suites Addison - Dallas

2.5 star property

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Property amenity
Lobby
Indoor pool
Free daily buffet breakfast
Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

View in a map
4555 Belt Line Rd, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪12 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Place, Galleria Dallas
    ‪4 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

Room options

Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jacuzzi

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Quality Suites Addison - Dallas

Hotel in Addison with free breakfast and free local area shuttle
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Quality Suites Addison - Dallas offers 78 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Addison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Quality Suites Addison - Dallas, you'll be within walking distance of Addison Circle Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Galleria Dallas and 14 minutes from Dallas Market Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Quality Suites Addison - Dallas offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. The business-friendly Quality Suites Addison - Dallas also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Quality Suites Addison - Dallas was completed in June 2021.

This Addison hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 625 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Galleria North
Comfort Suites North Galleria
Comfort Suites North Galleria Hotel Addison
Comfort Suites North Galleria Hotel
Comfort Suites North Galleria Addison
Comfort Suites North/Galleria Hotel Addison
Quality Suites North/Galleria Hotel Addison
Quality Suites North/Galleria Hotel
Quality Suites North/Galleria Addison
Quality Suites Hotel Addison
Quality Suites Addison
Quality Suites North/Galleria
Comfort Suites North / Galleria
Quality Suites Addison-Dallas Hotel
Quality Suites Addison Dallas
Quality Suites Addison Dallas
Quality Suites Addison - Dallas Hotel
Quality Suites Addison - Dallas Addison
Quality Suites Addison - Dallas Hotel Addison

Quality Suites Addison - Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 240 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 157 out of 1003 reviews
Rating 2 - Terrible. 274 out of 1003 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bobbi

Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Broken locks, lack of towels because they hadn’t been washed, broken drain in shower/tub, dirty, with cockroaches
Stayed 3 nights in Jul 2025

6/10 Okay

Chukwudi

Travelled with family
It’s a good hotel that needs upgrades in some of its facilities.
Stayed 1 night in Jul 2025

4/10 Poor

AJ

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was cheap, but wouldn't stay there again. Toilet made a terrible squeaking noise every time it was flushed. The couch bed looked like it was barely hanging on, it had a huge sag/dip.so I had to put my smallest children on it. Only had 2 towels in the room when it was a room for 6 people. Pool was alright. Wasn't able to eat breakfast Saturday morning because the food ran out an hour before closing. Elevator was sketchy and would jerk hard every time it stopped going up. Room had a mini fridge and microwave, blackout curtains.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kiel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My air conditioning was leaking all in my room and there was roaches.
Stayed 3 nights in Jul 2025

2/10 Terrible

Dustin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Gnats everywhere, dead roaches in the hallway, dogs barking all night long, but staff was nice
Stayed 4 nights in Jul 2025

2/10 Terrible

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

BAD, was desperate due to our house flooding

You walk in the hotel and it smells SO strong of weed and air freshner. Thankfully, the room just smelled of old funk. The animals barked so loudly, even when walking down the hall. The couch had a huge dip in it, the whole frame was bent. The hideabed sheets were covered in brown gross stuff (far from clean) and the mattress was soooooooo gross. The sweet girl who worked the front desk that evening had a hard time locating clean sheets. The one positive i the sweet young lady who worked the front desk. Unfortunately, the manager kept interrupting her as she was checking us in to gripe about things that were not in her control, which made the check-in process so much longer and uncomfortable. The manager needs to be replaced.
"CLEAN" sheets that we on the hideabed
We put pillows underneath the cushion and it was still BAD
Another broken piece of furniture
Melted hair dryer and nasty wall
Stayed 3 nights in Jun 2025

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed at. Completely filthy.
Stayed 1 night in Jul 2025

4/10 Poor

Vicente

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Easy check in. Friendly, courteous staff. Room was big and roomy.
Stayed 1 night in Jun 2025

2/10 Terrible

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite
Stayed 1 night in Jun 2025

2/10 Terrible

Katuraha N

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bed

Very nice bed, clean and large bathroom. I didn't expect something this nice for the price. Many restaurants near by.
Stayed 1 night in Jun 2025

8/10 Good

Nick

Stayed 1 night in Jun 2025

4/10 Poor

Thong

Travelled with family
Liked the hot tub and breakfast. Dislike the wet carpet and roach
Stayed 1 night in May 2025

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. We drove 5 hours to our hotel reservation and when we arrived the front desk told us they were fully booked and turned us away
Stayed 1 night in Jun 2025

6/10 Okay

Joanna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the stay itself was great, I did not have a good experience prior to checkout. The cleaning staff went into my room around 10am and proceeded to clean up my items when I had not checked out yet. it is my understanding they are not supposed to go in until the front desk confirms checkout. Well, my mom and I caught the cleaning lady in our room with our pizza box in her hands. She had consolidated our pizzas into one box, and stacked our cupcakes and chocolate boxes all neat in a pile to take to her home. She also threw out our coffee which was in our personal cups and put my nieces and nephews shoes in a pile by the door. She claimed she thought we had already left since we were not inside the room, but we were literally just walking our bags to the car and still had a lot of items in the room. This was very unprofessional and I felt so grossed out having our leftovers touched all over.
Stayed 1 night in Jun 2025

4/10 Poor

Derick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they put us in had roaches, so they moved us to a different room…which also had roaches. We didn’t find any roaches in the third room, but the hotel smelled like weed and there were shady characters hanging around outside the building.
Stayed 3 nights in May 2025

2/10 Terrible

Adria

Stayed 2 nights in Jun 2025

8/10 Good

Marcus

Travelled with partner
Its was pretty nice room was very spacious.
Stayed 1 night in Jun 2025

6/10 Okay

Cydnee

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was alright, the lobby had an interesting smell, but the room was nice, it had a few issues tho, the bathroom sink was cracked, the toilet whistled, and the freezer didn't keep my things frozen, and a few tiles in the bathroom floor were loose. But the beds and sofa were comfy, and it was pretty clean.
Stayed 3 nights in Jun 2025

2/10 Terrible

Johnathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the dirtiest hotels I’ve stayed at. All the rooms smell like cigarettes there was rats on the second floor in our room we had to switch 2 different rooms and the second room wasn’t even clean there was pee in the toilet the beds weren’t made and the soap bars were used in the shower. My kids got rashes from the bedding and we ended up checking out early
Stayed 2 nights in Jun 2025