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The Westin Dallas Downtown

4.0 star property

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Photo gallery for The Westin Dallas Downtown

Exterior
Property amenity
Outdoor banquet area
Daily buffet breakfast (USD 24.95 per person)
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

View in a map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Dallas World Aquarium
    ‪5 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • American Airlines Center
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(53 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

The Westin Dallas Downtown

Hotel with 2 restaurants, a quick walk to Kay Bailey Hutchison Convention Center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Dallas Downtown. During your stay, you're just a quick walk from Dallas World Aquarium. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Grill and Vine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Dallas World Aquarium and The Sixth Floor Museum at Dealey Plaza
  • Dogs welcome free of charge
The Westin Dallas Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 21 meeting rooms are available. Event space at this hotel measures 7320 square feet (680 square metres) and includes a conference centre. A library, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Dallas Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Grill and Vine – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
One Main Perc – This café serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,320 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.821 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.95 for adults and from USD 24.95 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Ryan, Conway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay overall! The front desk staff was incredibly welcoming and even upgraded my room at check-in, which was a pleasant surprise. The room was clean, spacious, and very comfortable — definitely appreciated the extra touch of hospitality. Only downside was the experience with the overnight valet staff. The woman working late that evening came across as less than cordial, which was disappointing compared to the otherwise friendly and professional service I received throughout the hotel. Still, the upgrade and quality of the accommodations more than made up for it. I’d absolutely stay here again — just hoping for a better experience across the board next time!
Stayed 1 night in May 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
NA
Stayed 1 night in May 2025

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I visited Dallas to celebrate my 41st birthday. It wasn't our first time staying at The Westin, which is why we chose this hotel again. We are always pleased with the exceptional customer service provided by the staff. Upon our arrival, our room was upgraded, which was a delightful surprise. The next morning, we received an early phone call from the valet parking team regarding our truck. I want to express my gratitude to both the valet staff and the hotel staff for helping us resolve the issue. We are truly thankful for their assistance.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful staff! Everyone was friendly and went out of their way to make our stay wonderful.
Park across the street - view from restaurant
View from our room
Stayed 5 nights in May 2025

10/10 Excellent

Kardney

Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Johnathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was very nice and so was our stay. The staff gave us nothing but helpful info and the bar downstairs is very nice. Bartenders are great.
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

10/10 Excellent

Jeff

Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is a little dated, but room was perfect and good location for downtown Dallas area. Underground parking garage was needing a good scrubbing but no bums living there. The onsite Irish pub Kennedy's was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jurastic Dionte

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was accepting it's was one of the best experiences I had since I been traveling Iv couldn't ask for anything better
Stayed 2 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tamika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right on time

Everyone was helpful and the valet drivers were very friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was wonderful stay
Stayed 3 nights in May 2025

8/10 Good

Sara

Stayed 1 night in May 2025

10/10 Excellent

Christopher, Desoto

Stayed 1 night in May 2025

10/10 Excellent

Denzel, Missouri City

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Weston was great I can’t help it’s in the middle of the downtown area and all of its protests
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Sunday

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was seamless, and the valet team stole the show — funny, personable, and still professional. My son’s favorite? "The Sheriff," as he called him, who turned a simple arrival into a highlight of our trip. (Ask him!)
Stayed 1 night in Apr 2025