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Mercure Darlington Kings Hotel

4.0 star property

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Photo gallery for Mercure Darlington Kings Hotel

Indoor wedding
Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Combined shower/bathtub, hair dryer, towels
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
9-12 Priestgate, Darlington, England, DL1 1NW
  • Place, Darlington Civic Theatre
    ‪6 min walk‬
  • Place, Raby Castle
    ‪6 min walk‬
  • Place, Darlington Railway Centre and Museum
    ‪13 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Darlington Kings Hotel

Hotel in Darlington with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Mercure Darlington Kings Hotel offers 83 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Darlington Kings Hotel. During your stay, you're just a quick walk from St Cuthbert Church. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Carriages, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 4-minute walk from St Cuthbert Church and 6 minutes on foot from Darlington Civic Theatre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4638 square feet (431 square metres) and includes conference space. The business-friendly Mercure Darlington Kings Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Darlington hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Carriages – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Kings Head – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Carriages
  • Kings Head

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 4,638 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Secured self-parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Darlington Kings Hotel
Kings Darlington
Mercure Darlington Hotel
Mercure Darlington Kings
Mercure Darlington Kings Hotel
Mercure Hotel Darlington
Mercure Kings
Mercure Kings Darlington
Mercure Kings Hotel
Mercure Kings Hotel Darlington
Kings Head Darlington
Mercure Darlington Kings
Mercure Darlington Kings Hotel Hotel
Mercure Darlington Kings Hotel Darlington
Mercure Darlington Kings Hotel Hotel Darlington

Reviews

Mercure Darlington Kings Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 952 reviews
Rating 8 - Good. 331 out of 952 reviews
Rating 6 - Okay. 161 out of 952 reviews
Rating 4 - Poor. 62 out of 952 reviews
Rating 2 - Terrible. 35 out of 952 reviews

Reviews

8/10 Good

Malcolm

Stayed 5 nights in Aug 2025

6/10 Okay

Simon

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

4/10 Poor

Graeme

Stayed 1 night in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre good hotel.

Hotel is situauted in an ideal location, right in the centre. Parking at the hotel is very limited with only 21 spaces available under the hotel. That is 21 spaces if everyone parked within the lines and didn't have a car that is as wide as 1 and a half spaces. The rooms are compact but ideal for a stopover and kept very clean while the bathroom was compact, the shower was good and it had a bath so my wife was happy.The breakfast was good and buffet style, so eat what you want. We only went to the bar once and it was very good, bar staff were polite and chatty and the seating was very comfortable. Overall the hotel is good with staff being very good with any requests and very polite.
Stayed 2 nights in Aug 2025

8/10 Good

Hind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Darlington stay

Good location but because it is central it is also noisy being able to hear the outside, so be prepared for street/town central noise. Greatful that a fan was already provided in the room. Very helpful staff and Easy to check in and out. A good stay overall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort

Overall tired and dated

Overall a tired hotel in need of refurbishment. The room wasn't properly cleaned as there was opened tea packets and stained cups in the room. Not cold drinking water in the room, only hot water from both taps. Had to head to reception to get a drink of water in the middle of the night. Tiny room, overly hot, bed was uncomfortable and dipped in the middle. Breakfast wasn't great either, no staff when we got there, so had to wait around. When we got in, they'd ran out of loads of food, no pasties, no beans, no bacon, no mushrooms etc ..
Stayed 1 night in Aug 2025

6/10 Okay

Narbi

Travelled with family
Disliked: Property conditions & facilities, room comfort

Unbearably hot

Tired rooms and I be
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Staff & service
The room i stayed in was ok but some refurbishment is required. A good place to stay with a shopping center and and shops to visit and i would stay again.
Stayed 1 night in Aug 2025

4/10 Poor

Caleb

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad

Came here for a work stay 2 nights Hotel staff at reception were Lovley but room was not nice atall had someone’s mouldy Chinese left over in the fridge, hair in the bathtub when I arrived the toilet roll holder was hanging off the room being a work stay I said nothing but I wasn’t impressed with the quality of the room and won’t stay there again
Chinese
Hair in bathtub
Toilet holder
Stayed 2 nights in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Samantha

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
'Premium Rooms' were dirty, toilets had poo in them upon arrival. AC broken.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Stayed 4 nights in Aug 2025

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
W/C didn't work, toilet roll holder hanging off wall, bathroom door was able to close, peeling paint. i have photos and video of all the above, which I will be forwarding on to the hotel management
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Breakfast is good, but SKIP DINNER!

Paid extra for half-board. Upon check-in, the young lady on reception did not understand what half-board meant. After attenpting to explaing to her that it meant both dinner and breakfast, she did not believe me, and had to go and check with a senior member of staff. She then said I hadn't paid extra for half-board according to my booking, so I had to go on the app and show her that we had indeed paid for half-board. Finally, after she accepted the fact I had dinner paid for, I was given a severley limited menu, to which I chose Chilli con carne. It came in a bowl, stodgy, slightly cold, and extremely unappealing, as you can see from the image below. It was bland and quite frankly, I wouldn't have served this to my dog. The manager, Maria, wasn't in until this morning when I checked out so I complained and she agreed that the dinner service was unacceptable, and that we should complain to Hotels.com. I did however enjoy the breakfast, which was miles better than the dinner service.
Unacceptable dinner
Stayed 1 night in Aug 2025

8/10 Good

Barry

N/A
Stayed 1 night in Aug 2025

4/10 Poor

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on the third floor extemely noisy with kids running down the corridors until late at night sometimes banging on doors as passing, floors in corridors creaky so heard everyone passing during the night, we were in room 369 didn't get no sleep could hear the loud music/noise/arguing and fighting from outside the red lion opposite the property as windows even though they were shut let in all the noise will stick to our regular bannatynes in future
Stayed 1 night in Aug 2025

4/10 Poor

Tom

Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Comfortable but dated. Could do with some TLC
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Yousef

Liked: Cleanliness
Disliked: Property conditions & facilities
To many pubs aroumd and noisy . No aircon or fans so you have to open tiny window . Smell of room is weird . Overall bad experience
Stayed 1 night in Aug 2025