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The Bristol Hotel

4.5 star property

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Photo gallery for The Bristol Hotel

Courtyard
Gym
Interior
Premium bedding, Select Comfort beds, free minibar items, in-room safe
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
DLF City Phase I, Gurugram, Delhi N.C.R, 122002
  • Place, Golf Course Road
    ‪2 min walk‬
  • Place, DLF Phase II
    ‪2 min walk‬
  • Place, Sahara Mall
    ‪6 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪20 min drive‬

Room options

View all photos for Club Room

Designer toiletries, hair dryer, bathrobes, slippers

Club Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Premium Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Mexican Suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Mexican Suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Designer toiletries, hair dryer, bathrobes, slippers

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Business suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Business suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

The Bristol Hotel

This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Bristol Hotel offers 83 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
With your stay at The Bristol Hotel, you're connected to the convention centre and just a quick walk from Golf Course Road. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Golf Course Road and 3 minutes on foot from DLF Phase II
  • Airport pick-up and train station pick-up shuttle service available for a fee
As a guest of The Bristol Hotel, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury The Bristol Hotel. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free.

This 4.5-star Gurugram hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Palmyra – This coffee shop serves breakfast, brunch, lunch and dinner. Open 24 hours.
Zaffran – This theme restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (surcharge)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 931 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Palmyra
  • Zaffran

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 27-cm LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per stay.
  • Cots (infant beds) are available for INR 1000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 931 per person
  • Airport shuttle fee: INR 3500 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: INR 1000.0 per stay
  • Rollaway bed fee: INR 1500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Bristol Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bristol Gurgaon
Bristol Hotel Gurgaon
Bristol Hotel Gurugram
Bristol Gurugram
The Bristol Hotel Hotel
The Bristol Hotel Gurugram
The Bristol Hotel Hotel Gurugram

The Bristol Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 108 reviews
Rating 8 - Good. 35 out of 108 reviews
Rating 6 - Okay. 25 out of 108 reviews
Rating 4 - Poor. 12 out of 108 reviews
Rating 2 - Terrible. 5 out of 108 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
Yes, but the rooms are bit dated.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff..Amazing people...They accomoted my requests. I loved my stay there. Me and my partner had an awesome stay. Will try this again
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vijay

Liked: Cleanliness
Oldest 5 star property in Gurgaon located right on the MG road.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and facility
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

BHARTI

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, great location and very courteous staff. Excellent Customer service.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hee Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel with a good rate. Looks like old but convenient. Dining food is good for a foreigner.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

KUNAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Easy Check in - Centrally located Nice updated rooms
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, great location and very helpful and attentive staff. Breakfast was excellent, good food choices for all tastes. Housekeeping / laundry very good and rooms were clean. My only minor issue was that the bathroom was showing signs of customer wear and needed refurbishment in places.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Vijay

Good

Property is very old but staff is very nice nice stay
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

VINOD

Liked: Amenities
Disliked: Staff & service
Its a noisy place ,
Stayed 1 night in Oct 2024
Verified

8/10 Good

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Staff was helpful, internet did not work , but they solved my issue by giving me a dongle , which helped big time. Staff is nice and pleasant. The hotel is very nice , but just a old property now. But no complaints. Very good location. I would stay here again.
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
worst hotel ever... never ever gonna stay there again.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location. Clean and comfortable stay. Amenities not up to the mark. Charging points not up to the mark.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very So So

While the room size is generous and location is very good, service is very mediocre. Also there is a night club which plays loud music all night disturbing the guests and their sleep - that's a complete disaster
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Dr. Deen Bandhu

Disliked: Staff & service
This hotel is old time British Type. Rooms are okay but bath room fittings are old and broken. Toilets we non-hygenic. Staffs are many but do not clean room on request. There is one man at reception that handles everything. Brakfast was too simple. I was locked in in toilet as there fittings are broken. They however have some good locations for parties and weddings. nothing like 5 star hotel.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Location nearby malls and metro is good reason to stay here. Service varies from good to average . Furniture in room is old and needs renewed. Most negative is the bad wifi connection on laptops in room. Not working and reservation staff did not help to solve it.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Adequate but a bit dated hotel

As others have noted, it can be a bit noisy depending on location, due to the nightclub in the hotel. For me, it wasn't unduly loud and I could sleep, but could see where a light sleeper might be unhappy about the noise. I also occasionally enjoy nightclubs, which might be why it didn't bother me. I did go one night, a weekend night, and it was crowded with mostly Indian men in their 20's and a smattering of Russian women. Not a club I'd recommend as a couple to visit, or one you'd have much luck at if you were single looking to meet local women. Ordered room service; food was fair, but as I ordered western food from an Indian restaurant, I didn't expect much more. I also obtained a car and driver through the hotel for a day trip to Agra to see the Taj Mahal. The driver was reliable and friendly, as was the tour guide he picked up in Agra, and both provided very good service. The price seemed a bit on the pricey side for India (14,000 rupees for the day) but I didn't have the opportunity to check out other options and they did give me the correct price up front without any hidden fees or add ons.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT 5 star - Good conferencing but poor hotel room

Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Tetsuhei

Disliked: Staff & service, amenities, property conditions & facilities
五つ星とは思えない。 まずチェックインのとき、クレジットカードの決済が無効だと言われた。見知らぬカードが決済が弾かれていて、身に覚えがないことを三度くらい説明した。もちろん、エクスペディアでのカード決済はできていたので、あやうく二重請求されるところだった。 部屋では、シャワールームの水漏れがひどかった。トイレまで浸水する始末で、毎朝の掃除は大変だろう。 旅なれた玄人向けのホテルだなと思った。
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Seokyeoung

Liked: Staff & service, room comfort

수영장이 좋은 호텔

가격대비 만족하나(특히 수영장은 좋음) 시설이 낡음.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in Gurugarm

Good place overall, fair wifi, good service, clean and comfortable. The location is not super-central, and the pool is under renovation.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good Business Hotel

Staying in Bristol is always very comfortable because of its location and nearby malls. Breakfast spread in Bristol is also a BIG PLUS when you want to stay there during your business trip. Its location also suits for Automotive Customer towards Manesar and Faridabad. Rooms are very spacious, Neat and clean.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

It was just OK. Nothing to fantastic. The pool was under repair.
Stayed 4 nights in Feb 2019