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Aston Denpasar Hotel & Convention Center

4.0 star property

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Photo gallery for Aston Denpasar Hotel & Convention Center

3 outdoor pools
Interior detail
Breakfast area
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Gatot Subroto, Barat No. 283, Denpasar, Bali, 80231
  • Place, Gatot Subroto
    ‪1 min walk‬
  • Place, Cokroaminto
    ‪1 min walk‬
  • Place, Jrokuta Grand Palace
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Living area | Smart TV

Deluxe Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Room

Suite Room | Premium bedding, pillow-top beds, minibar, in-room safe

Suite Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Aston Suite

Aston Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Aston Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Premier

Deluxe Premier | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Premier

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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  • Parking included
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About this property

Aston Denpasar Hotel & Convention Center

Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service and a business centre are on-site.
Aston Denpasar Hotel & Convention Center offers 258 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Aston Denpasar Hotel & Convention Center, you'll be close to Seminyak Square. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 3 outdoor pools
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 10 minutes by car from Eat Street and 12 minutes from Seminyak Square
  • Airport and local-area shuttle service available for a fee
As a guest of Aston Denpasar Hotel & Convention Center, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. Business amenities include a business centre and 12 meeting rooms.

WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Aston Denpasar Hotel & Convention Center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 4-star Denpasar hotel is smoke free.

Jempiring Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Jempiring Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aston Denpasar Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999999.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 268000 per vehicle (one-way)
  • Rollaway bed fee: IDR 999999.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Aston Denpasar Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120306571634
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aston Denpasar

Aston Denpasar Hotel

Aston Hotel Denpasar

Hotel Aston Denpasar

Hotel Denpasar

Aston Denpasar Hotel And Convention Center Bali

Aston Denpasar Hotel Denpasar

Aston Denpasar Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 99 reviews
Rating 8 - Good. 41 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 8 out of 99 reviews
Rating 2 - Terrible. 5 out of 99 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly! Great hotel and very clean. Would definitely stay here again
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Paulene

Disliked: Cleanliness, property conditions & facilities
Staff were amazing however the hotel room was very dusty and had an unpleasant smell.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amnah

Liked: Cleanliness, staff & service, property conditions & facilities
The reception names Yogi was exceptionally helpful
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Siegfried

Liked: Staff & service, property conditions & facilities
Wonderful staff, nice food, decent location, not a great place to go out for a walk (although the security guard is quick to help stop traffic so you can cross the street). Bali had a rough 3 years with the tourist industry decimated by covid; the hotel is coming back, but be tolerant if the facilities are still recovering. Staff were a pleasure to interact with.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Steven

It's quite far away from any attractions. Food option is not appetising.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Wendy Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property while attending a conference there. The facilities and staff were excellent for the purpose. Overall, everything at the hotel was fine except for dinner at the restaurant. It took over half an hour to receive the dish I ordered and some people at my table had to wait even longer.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet was so old that it was dusty and the towels smelled of mold. I do not recommend this hotel
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff always wanting payment before we had finished meals. Toilet blocked regularly, toiletries not replaced. Bed and room comfortable, TV had only instructions in Bahasa. SPA advertised has not been available for a long time, so it is wrong to advertise a SPA massage service, as this was one of the reasons we selected the hotel. The other was the GYM, very good service but, not run directly by the hotel and only one guest from each room can use the gym, and then only once per 24 hours. This is not expectable. The basic stuff was fine and breakfast was quality, but we can do better for the price in Sanur. Ideal for Indonesian conventions not not for other types of guests.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

ROBERT BRIAN

Liked: Cleanliness
Disliked: Staff & service, amenities
POSSIBLE CREDIT CARD FRAUD. I stayed there on January 23rd to january 27th 2023. At that time the hotel scanned my credit card to secure a deposit. They correctly withdrew my expedia bill. with which I have no issue. However 5 additional amounts accounting to 80702 JPY were withdrawn against google ads exactly at the time I stayed there. The hotel was the only institution to physically touch my card in the previous two months. I used it on the 25th in Ubud and it cannot be that restaurant as the amounts were withdrawn beforehand. I approached the hotel to report the possibility that fraud has been committed by one of their staff. I contacted Google ads and they confirmed the card details were used by a third party (indonesian name gmail starting with S). Their accountant basically just said they have secure systems and their hotel does not record credit card information, This is PATENTLY untrue because I was shown a print out of my card details (name, number, expiry and PIN) printed on a paper. This can ONLY be done if my information was stored on their system. DO NOT LET THEM SEE YOUR CREDIT CARD I am still awaiting a satisfactory result from their accountant.
Verified

10/10 Excellent

Ferry Rahmat

Liked: Cleanliness, staff & service
Das Zimmer war ok
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Carol

Disliked: Cleanliness, room comfort
Iluminação ruim Reservei uma cama de casal me colocaram em duas de solteiro depois uniram as camas mas ficou na frente dos criados mudos
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pada umumnya hotel yg sudah tua..AC bocor, kamar berdebu, air panas tdk panas, makanan utk sarapan biasa saja
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were good for the family
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

not a good experience

When I arrived I was quickly unsold because I was told that the first room that was on Hotels.com was only available to smokers. Then after paying more they made me wait for 20 minutes to “prepare the room.” Finally, I get to the room but it was super hot! Couldn’t find the AC for awhile. Had to search. Finally, found one of them but it didn’t work. The other one blew very weak. I asked for help. They sent an engineer. Long story short... 4 hours later, the engineer still couldn’t fix it. I was so weary at that point that I felt unwell. I finally just told the front desk that I couldn’t take it anymore and needed to find a new place. At that point they were very polite. And totally admitted they messed up. But it was too late.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poorly lit room, unsuitable for business traveller

Not suitable for business travelers. The living area is too dim and impossible to do any work. No bottled water was provided, guests need to do self collection of water from a water dispenser.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Cecille mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kudos for this hotel 👍

We really had a pleasant stay. Staffs are very friendly and accomodating. There’s a wide selection of food in the buffet breakfast. and to our surprise the hotel gave us a free room upgrade. Overalll it’s nice hotel.
Stayed 7 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Hotel restaurant had a generous menu but when ordering we were advised that only about 5 dishes were available including limits on how many of each dish we could provide. No choice as not many options locally as an alternative. Staff friendly and hotel condition was average. Location a bit too far from the city/airport.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

nice hotel and staff

No one came and picked us up at airport and we set that up when we made reservations.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Kenneth

Liked: Staff & service

Eh, just okay

Hotel was okay....the hotel put us into a smoking room initially and then moved "upgraded" us into a non smoking room. The AC in the main bedroom didn't work too well but the other room had a strong AC. The carpet was a bit soiled which requires some attention soon. The bathrooms were okay just to shower...wouldn't want to spend anytime longer in there. The bed was fairly large. The lighting in the room was horrible.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Jacopo

Liked: Staff & service

Sorry, not using it again

Great staff, one bedroom apt pretty spacious, not exactly in perfect conditions and not properly tidy. I was facing the restaurant and pool, every morning at 8am loud music and screaming people bathing. Plus, gym nearby with absurd loud music until 8.30pm
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Masrur

Liked: Staff & service, property conditions & facilities, room comfort

Best place to stay for polite staffs & Halal food

First and foremost, what caught our attention was the politeness of the hotel staffs. They were very accommodating and make you feel right at home. From manager to waiting staffs everyone was very nice and friendly. The atmosphere was very calm and relaxed despite of being peak season in Bali . We chose the hotel for it's halal catering and alcohol free environment. The hotel transport is reasonably priced and will give you a peace of mind with a trusted and friendly hotel staff driving you around. Please be little cautious about renting a car with a driver as many a time these drivers will take you places you had no plans to visit. they make their money that way.
Stayed 11 nights in Jul 2017
Verified

10/10 Excellent

Keith D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay

The hotel was very nice and the service was excellent. It was a little far from the Airport but close to my meetings. They were somewhat flexible with my checkout time which was helpful.
Verified

8/10 Good

deni

Liked: Room comfort

not so bad

is a good for family,and good for want stay with halal food
Verified

6/10 Okay

Kristine

Liked: Cleanliness, staff & service, room comfort

Convenient for conferences

We stayed here for a few days as we attended a conference here. It was a long way from tourist spots. It was comfortable and well-appointed. Staff were friendly and helpful. Breakfast was an additional charge. The breakfast had a wide selection. Room service was excellent. Tile grouting needed to be replaced. Items from the frig and drinks from room service were exorbitantly priced----as in 5 times the regular price. Bring in your own snacks and drinks. The hotel did not have a bar.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice hotel

The hotel room is not bad, especially the studio room is much bigger than I imagined. The staff are very friendly and well-mannered. However unlike Kuta, not much night life near Denpasar. There's only one convenience store opposite to the hotel. No place you can go near the hotel.