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Grand Santhi Hotel

3.0 star property

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Photo gallery for Grand Santhi Hotel

Outdoor pool
Front of property
Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; Indonesian cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Patih Jelantik No.1, Denpasar, Bali, 80113
  • Place, Diponegoro
    ‪1 min walk‬
  • Place, Level 21 Mall
    ‪3 min walk‬
  • Place, Sudirman Grand Mosque
    ‪6 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite Pool View

Junior Suite Pool View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite Pool View

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2

View all photos for Junior Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

View all photos for Junior Suite Pool View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite Pool View

  • Sleeps 2

View all photos for Deluxe Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 2

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About this property

Grand Santhi Hotel

An outdoor pool, a restaurant and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and laundry facilities.
Grand Santhi Hotel offers 74 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Satellite televisions are provided.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Grand Santhi Hotel, you're just a quick walk from Level 21 Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Centre Bistro Restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Just a 4-minute walk from Level 21 Mall and 6 minutes on foot from Saint Joseph Junior High School
  • Airport shuttle service available for a fee
Grand Santhi Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Grand Santhi Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Denpasar hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Centre Bistro Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 37,500 for children
  • A restaurant

Restaurants on site

  • Centre Bistro Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Santhi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately IDR 75000 for adults and from IDR 37500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 200000 (one-way), (from 4 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Santhi Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Santhi Hotel Denpasar
Grand Santhi Hotel
Grand Santhi Denpasar
Grand Santhi

Grand Santhi Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 11 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

2/10 Terrible

Kulwinder

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hotel Grand Santhi and unfortunately had a very unpleasant experience. The property was unclean and poorly maintained, with visible mold and cockroaches in multiple areas. The food hygiene was unacceptable — I found dead flies in the meal that was served, and the breakfast buffet had fruits infested with ants and flies. The kitchen staff was polite, but there were very limited vegetarian options, and I strongly advise against booking with dinner included — it’s simply not worth it. The hotel environment was extremely noisy, especially around the pool area, which felt more like a school playground with too many unsupervised kids running around. The overall atmosphere did not resemble a relaxing or welcoming hotel experience at all. Honestly, I don’t believe this property meets even basic hospitality standards. I would not recommend staying here, especially if you value cleanliness, peace, and decent food hygiene.
Stayed 6 nights in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old

Aircon spoilt, old and poorly maintained hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mustafa, India

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast good staff close to all locations ,toilets need glass showers ,otherwise all perfect
Stayed 3 nights in Oct 2019

8/10 Good

Janan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We met very good nice staff. All sheets pilow covers toiletaries were changed every day. The staff helped us to find a desent honoust driver with cheap prices for his services. The hotel provides open bephie breakfast with delecious veriety of food. The main thing you feel safe and secure. It is located near three supermarkets
Stayed 11 nights in Oct 2018

8/10 Good

John, Perth

Liked: Cleanliness, staff & service, room comfort

Great Value

The staff and the environment at the Grand Santhi is really 5 Star ***** in my opinion from the amazing experience. The staff are so friendly and went out of their way to meet my needs. One of the staff brought me bananas from his home town. They moved desks in the lobby and reception to allow me room to work at different times. The restaurant staff had my breakfast ready by the third day without me asking. The fresh fruits were amazing. From the service staff, reception, sales and marketing through human resources all took time to make me feel welcome and ensure I was happy with everything. Thoroughly recommend for anyone on short business trip. I came for dental work at Bali International Dental Clinic around the corner. Mall 21 and Matahari are within minutes of walking. Sanur is a short taxi ride. My only issue was the Wi-Fi and internet connection. The "Hotspot" didn't reach the 4th floor or dropped out frequently.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

BEVERLEY ANN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location for Denpasar shopping

Our stay here was ok, hotel different from our usual kuta/ubud accommodation, they are not used to dealing with Aussie tourist, so it was us out of our usual comfort zone, not a fault on their part, we would stay again.The plumbing in bathroom needs attention, staff were very helpfull, it was the language barrier that was a problem sometimes.

4/10 Poor

Raul, NZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing aspects

First let me say that all the staff I dealt with were outstanding, from the man at reception on arrival to the lady who made the individual omelettes for breakfast the day I left. The biggest disappointment was the bathroom/toilet. The shower curtains (which I assume were once white or at least cream) were brown (dark brown at the bottom), and there was dark mould in the grouting around the tiles at the 'plug' end of the bath/shower. The towel rail almost came off the wall when I pulled a towel off it (one end actually came away) and the walls and floor around the toilet looked....nasty! This was a surprise and a great shame as the room itself appeared clean and tidy. A secondary disappointment was that the continental breakfast was uncovered (by any kind of protection from insects that is, it was covered, but in tiny fruitflies or something - which were on the fresh fruit, bread, etc etc. Not wanting to get Bali Belly I opted for the cooked breakfast and had a lovely omelette made for me too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE experience

Terrible...supposed to be non-smoking in the whole building, but there was a hotel staff or customer or two in the space in front of my room, SMOKING all the time. I had asthma fit while staying this hotel and it got a LOT worse because of this...I complained to the hotel staff but they didn't do anything...I'd NEVER EVER go back again or recommend this hotel to anyone else.

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがにこやかで丁寧で、印象が良かったです。ホテル内にプールやレストラン、近くには徒歩で行けるショッピングモールがあり、都市の中でも充実している場所にあると思います。
Stayed 6 nights in Aug 2025

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service
いい
Stayed 2 nights in Jan 2025

8/10 Good

AS, Frankfurt

Business traveller, Travelled with group
Liked: Staff & service, amenities
Der Pool ist eine schöne Abkühlung, wenn nicht gerade ein Schwimmkurs darin stattfindet. Das Frühstück ist wenig westlich, aber man kann sich immer ein Omelette bestellen. Die Zimmer sind soweit ordentlich, aber die sanitären Anlagen sind alt, die Duschwanne und Vorhang waren sehr verdreckt und die Abflüsse haben teilweise gestunken. Großes Lob gilt dem freundlichen Personal.
Stayed 7 nights in Jan 2020

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortabel und gute Lage

Mitten in Denpasar, Shoppingcenter in der Nähe und zu Fuss in ca. 5 Minuten erreichbar.
Stayed 1 night in Nov 2019

8/10 Good

koba, 静岡県

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールが子供の水泳教室に使われていて入る気持ちになれなかった。
Stayed 3 nights in Jul 2019

8/10 Good

YU FAN

Liked: Cleanliness, staff & service, room comfort
服務不錯! 設備普通，近市區餐飲購物方便，但容易塞車!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denpasar

WiFi very good, tv you better have your laptop because that's poor. Nice confortable bed, breakfast OK. Quiet far from beaches
Stayed 4 nights in May 2019

8/10 Good

Kaj Igor

Liked: Cleanliness, staff & service, room comfort

Centrally perfect placed hotel for excursions.

Jeg havde lejet bil og chauffør til at komme rundt på Bali... og til det formål var hotellet best placeret. Værelset var stort og veludstyret med sofa og sofabord, skrivebord og stol, to dobbelt senge, garderobeskab osv. Dog var værelserne under renovation, og det så man klart på badeværelset, der var i en meget trist, og i virkeligheden komplet uacceptabel, stand! Det store hotel var ramt af vulkan "skrækken", med meget få gæster, hvilket nok havde ramt økonomien til renovationen. Værelset var, trods sin størrelse, meget billigt - så jeg gjorde ikke nogen ståhej omkring badeværelset. Personalet var enormt flinke og høflige, og morgenmads udvalget enormt. Der ligger en McDonald's få skridt om hjørnet fra hotellet, hvis man er til noget andet. Alt i alt var jeg ganske tilfreds med hotellet. Poolen var stor og i god stand.

8/10 Good

Jan, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een prima rustige plek!

Bij mijn aankomst bleek mijn kamer geen balkon te hebben,dus kreeg ik een upgrade naar een kamer bij het grote zwembad.Ook de wifi werkte niet goed,en dat werd ook direct oplost,door me een betere wifiverbinding aan te bieden. Het ontbijtbuffet is basic,en vooral een Aziatisch buffet,maar toch voor mij ruim voldoende,fruit,eieren,toasts,koffie,etc. Het restaurant had geen grote keuze,maar voor de vijf dagen dat ik daar was voldoende.De kwaliteit was uitstekend van het eten.Het personeel was vriendelijk en behulpzaam.

8/10 Good

Tanja, Arnhem

Liked: Cleanliness, staff & service, room comfort

Twee nachten verblijf

Eenvoudig goed hotel om even op adem te komen na een lange vlucht en tevens de start van onze backpack tocht te beginnen.Goede bedden, airco en een fijn zwembad om even af te koelen. Centraal gelegen vorige allerlei uitstapjes.

8/10 Good

Frederik, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for mpney

Meget fint hotel med gode senge og godt trådløst internet. Der er en udmærket indonesisk inspireret morgenmad med. Personalet er meget venlige og hjælpsomme. Hotellet ligger centralt. Det hele koster ikke meget