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Arrokhampa By Zinc Journey Shangrila

4.0 star property

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Front of property
Front of property – evening/night
Deluxe Queen Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe Suite | Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe Suite | Living room | 40-inch flat-screen TV with digital channels, TV, toys

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

View in a map
Jinlong Street Old Town Donglang, Road #15, Deqin, Diqing Yunnan, 674400
  • Place, Dukezong Ancient Town
    ‪11 min walk‬
  • Place, Diqing Museum
    ‪14 min walk‬
  • Place, Guishan Park
    ‪14 min walk‬
  • Airport, Gyalthang (DIG-Diqing)
    ‪5 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Queen Room

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 50 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Arrokhampa By Zinc Journey Shangrila

Family-friendly hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free self-service breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Arrokhampa By Zinc Journey Shangrila offers 17 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arrokhampa By Zinc Journey Shangrila, you'll be within walking distance of Diqing Museum. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy Eastern European cuisine while dining at Sama tasa
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • 15 minutes by foot from Diqing Museum and a 2-minute drive from Guishan Park
  • Free airport, railway station and bus station shuttle shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. A library, a terrace, and barbecue grills are also featured at the family-friendly Arrokhampa By Zinc Journey Shangrila. A roundtrip airport shuttle (available 24 hours), A theme park shuttle and A train station pick-up shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Shangri-La hotel.

Guests are served a free self-service breakfast daily from 7:30 AM to 10:00 AM.
Sama tasa – This restaurant specialises in Eastern European cuisine and serves breakfast, brunch, lunch and dinner.
On-site venue No. 2 – family restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free bus station shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free valet parking on site
  • Parking on site (CNY 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Tea service

Restaurants on site

  • Sama tasa

Things to do

  • Art gallery
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Games
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Free theme park shuttle
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free long-distance calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arrokhampa By Zinc Journey Shangrila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CNY 30 per night (in/out privileges)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Arrokhampa By Zinc Journey Shangrila offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Arro Khampa Zinc Journey Shangri-La Hotel Deqin
Arro Khampa Zinc Journey Hotel
Arro Khampa Zinc Journey Shangri-La Deqin
Arro Khampa Zinc Journey
Arro Khampa Zinc Journey Shan
Cigen Gyalthang Hotel
Arro Khampa by Zinc Journey Shangri La
Arrokhampa By Zinc Journey Shangrila Hotel
Arrokhampa By Zinc Journey Shangrila Deqin
Arrokhampa By Zinc Journey Shangrila Hotel Deqin

Arrokhampa By Zinc Journey Shangrila Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic.
Stayed 2 nights in Sep 2024

8/10 Good

Emily

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

GregoryEdgelow, Vancouver , BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host, and location, lots of attention to detail
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful boutique hotel

A wonderful quiet, peaceful, small boutique hotel. Very friendly service and excellent location in Old Town Shangri-La. It requires a short walk from the drop-off point because cars are not allowed in the alley where the entrance is located. The cobblestone street/alley makes luggage a challenge, but the staff will come out if notified to assist. The complimentary breakfast is not lavish, but had everything I needed...both Asian and Western. Rooms are clean and decorated in traditional ethnic style. WiFi is good. The deck offers a nice view of the neighboring temple.
Stayed 5 nights in Sep 2017

8/10 Good

Derek, Hobe Sound, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warmth of an Inn, Luxury of a 4 Star Hotel

The hotel is beautifully decorated in traditional Tibetan style. Hotel rooms are all centered around a pavilion. The staff is very friendly: they will walk you to places in the old city if you ask, arrange for taxis, recommend activities to do. They do a lot of small things that add up and make your experience very elegant. Food is clean but it is not up to Western standards--I'm used to eating Chinese cuisine, so I'm not bothered by this. They do have Western cuisine, but they are not many options. Hotel is located in a good area with lots of shops and a few temples nearby.
Stayed 3 nights in Jun 2017

8/10 Good

Elise, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort

Very near old town

Too bad the town lost so much during the 2014 fire. You can still feel the tragic loss of buildings, so during our stay, their was still lots of construction happening. I am glad they are able to rebuild and they certainly need more tourism to help them with that so don't avoid the area, their is lots to see and do and we had a wonderful time.

10/10 Excellent

IDIT YEHUDIT, Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice and special hotel at moderate cost

tourist visit in China

10/10 Excellent

arlene, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional accommodations. Clean and Comfortable

The staff was courteous, attentive and thoughtful. They did everything possible to insure my comfort. They even brought a humidifier to my room when they became aware of my lips and nose being dry. Everything I ate there was delicious. I felt safe and well taken care of the whole time I was there. Everything is high quality and attention to small details meets highest standards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Spent 3 wonderful nights here, and the staff took great care of us. Hotel is conveniently located 5 minutes away by foot to the main old town area. Definitely will stay here when visiting Shangrila again, highly recommended!
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalet var fantastisk søde og hjælpsomme, men at finde hotellet inde i Old Town var forfærdeligt. Adressen herinde på Hotels.com var ifølge Google Maps til deres anden afdeling, og min taxa chauffør kunne ikke snakke engelsk. Han satte mig ved Old Town, og jeg var meget forvirret hvor jeg var henne. Heldigvis hjalp en politimand mig, hvor jeg fandt ud af at hotellet havde et andet navn på Apple Maps! Ellers var hotellet meget i stil med kulturen i Shangri-La. Værelset var indrettet efter Tibetan stil, men det var en smule koldt og mørkt værelse for min smag. Lokationen var perfekt, hvis man ønsker at være centralt i Old Town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precioso hotel en el centro

Hotel muy bonito en el centro histórico de Shangri-La, muy acogedor, suelo radiante y manta eléctrica en las camas. DESAYUNO ALGO ESCASO.

10/10 Excellent

ling xiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很温馨的酒店

非常友善的员工，超方便的位置，很温馨的服务
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務員很親切，房間保留了藏族的特色，相當舒適，整體感覺很棒！且座落位置就在古城裡，相當便利！
Stayed 1 night in Jul 2017

8/10 Good

YUHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境幽雅，服務親切，美中不足的是，樓上用水水管流動聲過大會被打擾。
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

正！

好正！經理勁好人。還泡了好靚的茶比我飲。莊園食物水準高！炒飯好好食！ 牛奶好好飲！房間好有香格里拉的感覺！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Hotel in the middle of the Old Town

We truly enjoyed our stay at the Arro Khampa as the location allows you to return for a break while exploring the old town and to warm up in the floor heated room or with a cup of tea and cookies always offers by the friendly staff. We would absolutely recommend anybody to stay there when visiting Shangri-La!