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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

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Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, pool loungers
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Des Moines - Merle Hay Road. During your stay, you'll be within walking distance of Merle Hay Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • 8 minutes by car from Drake University and 11 minutes from Casey's Center
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Des Moines - Merle Hay Road. Self parking is free.

This Des Moines hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 399 out of 1009 reviews
Rating 8 - Good. 275 out of 1009 reviews
Rating 6 - Okay. 147 out of 1009 reviews
Rating 4 - Poor. 84 out of 1009 reviews
Rating 2 - Terrible. 104 out of 1009 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great breakfast and clean room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alonzo

Was very clean staff is very nice and I would recommend it to friends
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Yes friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness
The room was very clean. Nice bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Alistra

The room was clean enough and the staff is very friendly, the only thing I think, they should sell both water bottles and laundry detergent on the premises for convenience, overall I’m having a great stay, I would definitely stay here again if I ever come back to Iowa .
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but the breakfast food could have been hotter temperature wise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Dzemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge, everything was clean and functional. It is a bit of an older property, but for that price, it is very acceptable. I recommend it. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and the variety was absolutely beautiful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richar

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Callie

Liked: Cleanliness, property conditions & facilities
It was good the service was good the halways where kinda cool but when we got into the pool it was nice and earm and woke up and breakfast was nice and good too
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here, the employees are always nice and helpful. Rooms are clean and the hotel is in a convenient location.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Lindsey

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room cleanliness
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Dennis

Liked: Property conditions & facilities
Disliked: Staff & service
They will find any way to keep your deposit. They clam
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT hospitality!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Friendly staff and easy check in. No coffee maker in room was disappointing, but otherwise a great room for the low price needed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Neemias

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean facilities, good amenities overall.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lony

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay, nothing special, but got the job done.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Adelaide

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and organized 👌 take all trash on time
Stayed 5 nights in Nov 2025