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Sonesta Essential Des Moines

2.0 star property

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Photo gallery for Sonesta Essential Des Moines

Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds
Restaurant
Restaurant
Exterior
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4755 Merle Hay Road, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Casey's Center
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, soundproofing, iron/ironing board, rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

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Lobby

Quality Inn & Suites Des Moines - Merle Hay Road

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (954)
The price is €91
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Sonesta Essential Des Moines

Hotel in Des Moines with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a banquet hall are on-site. Housekeeping is available on request.
Sonesta Essential Des Moines offers 150 air-conditioned accommodations, with an iron/ironing board. Premium satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

During your stay at Sonesta Essential Des Moines, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a meeting room, laundry facilities and a lift
  • 8 minutes by car from Drake University and 11 minutes from Casey's Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sonesta Essential Des Moines also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Des Moines hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Administrative fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Hotel Econo Lodge Inn & Suites - Des Moines/Merle Hays Road
Econo Lodge Inn & Suites - Des Moines/Merle Hays Road Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road
Econo Moines Merle Hays Road
Sonesta Essential Des Moines Hotel
Sonesta Essential Des Moines Des Moines
Sonesta Essential Des Moines Hotel Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road

Sonesta Essential Des Moines Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 179 out of 1014 reviews
Rating 4 - Poor. 100 out of 1014 reviews
Rating 2 - Terrible. 119 out of 1014 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at the front desk to check in for over 30 minutes!! Even tried calling!! Hallways were dirty and dark! Needed to wash a uniform and the guest laundry room had piles of laundry everywhere…probably at least 2 weeks if someone’s clothes…everywhere!!! Would NOT recommend! Didn’t even attempt the breakfast as the lobby had such a strong air freshener odor to cover up the gross smells!! Room was clean though.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People above us were load they took care of it right away. Overall the stay was fine remodeled rooms. Pillows were Terrible
Stayed 1 night in Apr 2025

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

No wifi. And desk clerk lied about it. No soap in room. Bed not comfortable. Noisy - people loud in hall late at night. Good location- but will drive an extra mile next time to go somewhere better. First time at Sonesta and now I know better.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

This was a nice hotel. Very clean and super friendly. We found this hotel after the one my company reserved was absolutely disgusting and unsafe.
Stayed 1 night in Apr 2025

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

edward

Liked: Cleanliness, amenities
Fast check in clean rooms nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Filipp

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Krystal

Disliked: Cleanliness, staff & service
Room wasnt clean
Stayed 1 night in Apr 2025

10/10 Excellent

Roderick

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
😻
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Business traveller
Disliked: Property conditions & facilities
Overall room was clean but very outdated. Entire property is in need of a makeover
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously one of the bests hotels ive been cheap they respect your any problems they quickly take of it without hesitation thi is what all establishments should be like
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean but had a little bit of a funky smell too it. Also very thin walls.
Stayed 2 nights in Mar 2025

8/10 Good

Faran

Business traveller
Liked: Cleanliness, amenities
I stayed here for a couple of nights during my short trip to the city. Overall, a decent place to stay. The room was clean and all the amenities were functional.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated rooms and very clean Continental breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always satisfied

I have stayed at this hotel a few times now. The staff is always nice and helpful. The breakfast is good. The hotel is always clean and conveniently located by the highway.
Stayed 1 night in Mar 2025

8/10 Good

Freddy

Liked: Staff & service
Disliked: Cleanliness
Our room was fine but the outside of our room……… yeah we stayed in OUR room if we weren’t out and about!
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025