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Comfort Suites Wixom - Novi

2.5 star property

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Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Exterior
Lobby
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
28049 S Wixom Rd, Wixom, MI, 48393
  • Place, Ascension Providence Hospital
    ‪3 min drive‬
  • Place, Providence - Park Hospital
    ‪3 min drive‬
  • Place, Suburban Collection Showplace
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Wixom - Novi

Hotel connected to a shopping centre in Wixom with free breakfast
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Comfort Suites Wixom - Novi offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
With your stay at Comfort Suites Wixom - Novi, you'll be connected to a shopping centre and within walking distance of Providence - Park Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Suburban Collection Showplace and a few minutes from Providence - Park Hospital
Comfort Suites Wixom - Novi offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served on weekends. The business-friendly Comfort Suites Wixom - Novi also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Guests are served a free buffet breakfast on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Hotel Wixom
Comfort Suites Wixom
Comfort Suites Wixom Hotel Wixom
Comfort Suites Wixom Hotel
Wixom Comfort Suites
Comfort Suites Wixom Hotel
Comfort Suites Wixom Wixom
Comfort Suites Wixom Hotel Wixom

Comfort Suites Wixom - Novi Reviews

Reviews

6.4
Rating 10 - Excellent. 216 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 183 out of 1002 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Believe the reviews

Overall feel of the hotel is run down. Room - We were told the 2nd floor was remodeled so I ignored the reviews and requested the 2nd floor. The rooms were not remodeled and dirty. The carpet was stained with what looked like crayons and the floor in the bathroom wasn't cleaned well. The beds were ok so we just stuck it out. Also, don't expect more than 2 washcloths per room and if you want more you have to bring the give the used ones back first. I did and was told to come back in a hour. I didn't get to go back because we had an event. I just hope I don't get charged for them. Breakfast - they had minimal to offer. No juice or individual cartons of milk. If you are cereal, you had to use a pitcher.
Stayed 2 nights in Aug 2025

2/10 Terrible

rosanne, Amherst

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty. Bugs in bathroom. Old and rundown. Front desk staff not friendly Would not recommend
Stayed 1 night in Aug 2025

8/10 Good

Justin

Stayed 1 night in Aug 2025

4/10 Poor

Leslie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First day breakfast wasn’t served until 8:30am. There were a couple bagels and apples but that’s about it until the food was ready to be served right before 9am. The booklet in the room says breakfast is from 6-10am but breakfast actually ends at 9am and I missed it by 5 minutes. I had no problems with the staff but the keycard takes multiple attempts to try to get into the room. I had to have a staff member help me twice to get into my room. My comforter was also looking dirty and there was a dusty Hi-C juice box that was empty inside of my lamp next to the bed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. However, there was only 1 waste basket in the whole room. Could use more. Breakfast was a little disappointing. However, we will probably stay there again.
Stayed 2 nights in Aug 2025

4/10 Poor

Oktyabr

Disliked: Cleanliness, property conditions & facilities
This place is very old and definitely need some remodelling
Stayed 1 night in Aug 2025

4/10 Poor

Eva

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service
There were limited hot choices for breakfast and the pool water was extremely cold and there were no towels. Children were running down the hallways late at night knocking on doors. The bed was comfortable and the bedding was clean but the air conditioner filter should have been changed. I woke up with no voice from the allergens in the room
Stayed 2 nights in Aug 2025

2/10 Terrible

Tramain

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Kristine

Travelled with family
Expected more from Comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jamika

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were horrible. Whole property is very outdated old and smelly
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never sgain

Dirty and run down. One cup and a dirty ice bucket.
Stayed 3 nights in Jul 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness was good
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in very poor condition
Stayed 1 night in Jul 2025

2/10 Terrible

Wesley

Disliked: Amenities
Dirty as hotels come and go
Stayed 1 night in Jul 2025

2/10 Terrible

Rayven

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This is not the place to stay and was not worth the money. I’m so disappointed with the quality of the room. The room was moldy and had a mildew smell. The carpet under the ac soaks the floor all the way to the bed. I woke up with little red marks all over myself and can’t stop itching. It’s outdated and used to death, every thing was worn down (example: the chair) or didn’t work (example: THE PHONE) or stained. There is no actual house keeping service, I had to request towels daily and even had to argue with the front desk about it because I had no towels. He kept arguing with me about getting fresh ones then brought me a single towel and a wash cloth (I had to request that SPECIFICALLY). The room had TWO adult guest. Breakfast was sad and the main areas of the hotel are dirty (Old candy in the top of elevator). I hated being here, I would of loved to be able to cancel but they could not refund me at all promptly so I could find a new place to stay. Do not recommend for important events happening nearby. AND TO TOP IT OFF THERE WAS SOMEONE ELSES TOENAIL CLIPPINGS UNDER THE BATHROOM SINK.
Toenail
Elevator
This light never worked and it was already broken.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Stayed 2 nights in May 2025

2/10 Terrible

Rachel, Lagrange

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed and disgusted.
Stayed 2 nights in Jun 2025

2/10 Terrible

Thomas

Stayed 3 nights in Jun 2025