2/10 Hirveä
Elysse
11.8.2025
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Worst hotel experience I’ve ever had. Staff were kind, but unfortunately not helpful. First off I arrived, got my room key. When I arrived on my floor, it smelled terrible, like rotten food or something. Then I got to my room, and it smelled WORSE - it was so musty, and smelled like dirty laundry and body odour. On top of that, there were SHOE PRINTS all over the bathroom floor and the towels looked dirty. I went back to the front desk immediately and kindly requested a different room. They told me they were sold out for the night, and said “oh, someone probably just walked around the bathroom too soon after mopping the floors”. Like what?! That makes it okay?! I checked online, and they were still accepting reservations on multiple platforms, so clearly there were rooms. Plus, the lady in front of me JUST booked her room for that night! I was so tired I decided I’d just try again in the morning. The next day, I informed them that the air freshener they’d given me hadn’t helped and the room still smelled bad. She told me they still didn’t have any other rooms, when they clearly did. My friend booked a separate room, which was on a different floor, and the room smelled completely fine, so I guess it was just my room? Then my toilet wasn’t working properly and nearly overflowed on a regular flush. I was scared to use it a second time, so I literally used my friends bathroom from Saturday-Sunday. Then there was a man sitting in the hallway at like 2am looking drugged out. Awful!
Elysse
Yöpyi 3 yötä elokuussa 2025