See all properties

The Black Swan Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Black Swan Hotel

Unclassified image, 1 of 28, button
Unclassified image, 2 of 28, button
Unclassified image, 3 of 28, button
Unclassified image, 4 of 28, button
Unclassified image, 5 of 28, button

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
25-26 Market Place, Devizes, England, SN10 1JQ
  • Place, Kennet & Avon Canal
    ‪3 min walk‬
  • Place, Wadworth Brewery
    ‪3 min walk‬
  • Place, Wiltshire Heritage Museum
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪97 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

A bed with patterned pillows, a blue-striped blanket, and three wall-mounted mirrors.
The George & Dragon
Devizes
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 196 reviews
The price is €99
includes taxes & fees
25 Aug - 26 Aug
The George & Dragon

About this property

The Black Swan Hotel

Along with wedding services, this hotel has a fireplace at reception and free breakfast. Free WiFi in public areas and free self parking are also provided.
The Black Swan Hotel offers 12 accommodations with coffee/tea makers. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
During your stay at The Black Swan Hotel, you're just a quick walk from Wadworth Brewery. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include luggage storage and wedding services
  • Steps from Wadworth Brewery and 5 minutes on foot from Wiltshire Heritage Museum
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available. A complete renovation of The Black Swan Hotel was completed in March 2016.

Smoking is allowed in designated areas at this 3-star Devizes hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 1737
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - March 2016
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Devizes
Black Swan Hotel Devizes
The Black Swan Hotel Hotel
The Black Swan Hotel Devizes
The Black Swan Hotel Hotel Devizes

The Black Swan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 134 reviews
Rating 8 - Good. 45 out of 134 reviews
Rating 6 - Okay. 24 out of 134 reviews
Rating 4 - Poor. 17 out of 134 reviews
Rating 2 - Terrible. 10 out of 134 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great service clean spacious room and the breakfast on the morning was excellent would highly recommend this place , great value For money
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, lovely accommodation I would highly recommend
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic coaching inn, full of atmosphere, doing its best to serve its customers in present difficult (Covid) times.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort

Business trip.

Good central location, restrictions in place because of Covid19 but didn't hamper my stay. Room was clean and comfortable. Breakfast was plentiful.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. Perfectly clean. Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full') Decent 'bathroom (no bath but good shower and everything else good). Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner) NO tissues, HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST, NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space), TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed, Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in). 'Could have done better with a little effort / thought'.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Poor loo paper !

Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service with a smile

From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to. Well done all at the Black Swan, amazing service.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for town centee shopping. The hotel car park is difficult to find and too small for staying guests.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky room...nice and quiet....lovely bathroom. The reception on the TV did not work properly.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The black swan Devises

From walking in the door to handing the room key back the staff at the black Swan were happy to help and chat . The room was exquisite and quaint . And the selection of foods available was fantastic . Thank you for such a relaxing stay
The gateway
Proper warming fire
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old English Inn, great for a short stay lovely breakfasts, staff hospitable
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night at The Black Swan! Quirky, friendly, organised. I stayed in Room 4, lovely bed, linen and a good shower. I swapped my room for a double upon arrival as had booked a twin, which was dealt with quickly and with smiles. There was a vibrant atmosphere in the bar and restaurant throughout the day and of course Devizes didn't dissapointed in terms of having something to keep me occupied. As a single traveller I felt safe and thoroughly enjoyed my little trip. The cooked breakfast was also very good. I would definitely recommend and return!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is a lovely hotel with lovely amenities and truly lovely staff.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very narrow difficult staircase to bedroom and only average dinning room. Bedroom and Bathroom very good.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spouse and I had an amazing 2 nights staying at the Black Swan Inn. We were looking for a getaway and found this little gem hidden in the Market Place of Devizes. The staff were great and their eagerness to provide a service that enhanced our time there was nothing short of brilliant. The food was and is amazing and for an evening meal, I can really recommend their chicken dish for two to share. We stayed in room four which wasn't a big room but is in character with this listed building and room sizes of the time. It had, I'm sure, the tallest king size bed in the world and you had to literally climb into bed (I wonder if this is where the saying comes from), it do'es kind of overshadow the room but the comfort of it certainly makes you forget that. The shower is to die for with amazing water pressure and the only thing that would enhance it, would be the addition of a handheld showerhead for those hard to get at places. The only other thing I would add is that a pedestal fan wouldn't go amiss for the summer nights. Now to the bit that may put off some folk or attract others, the Black Swan Inn is listed as one of the 7 most haunted hotels in Britain, a fact that we were not aware of and more so, we were staying in room 4, the haunted room. This
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bags of character

staff bent over backwards to make our stay a great one, hotel had bags of character as did Shirley!! Loved the live music and jamming sessions but really sorry that Florence and John are leaving and the hotel and bar are to be updated and refurbished.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Pete

Liked: Staff & service, property conditions & facilities, room comfort

Nice old England hotel

Really nice old England hotel. Loads of character with big open fire places and old oak beams. Feels like your staying back in time but with all the mode cons like WiFi and power showers. Really enjoyed my stay great atmosphere and welcoming staff plus u get a good full English breakfast in the morning. Will definitely come back for another visit 😉
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the Black Swan

Great place to stay, very atmospheric and quirky. Room 4 had some interesting antique furniture. The hotel is a feast for the eyes, lots of interesting things to look at. On the Friday we stayed there was a live band, and a mix of people calling in, from young to old. The staff were very helpful , breakfast was great. We were told about ghosts which had been seen at the Hotel. Tis pity it is changing ownership as I fear it will lose its charming quirky character. John
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

andries

Liked: Cleanliness, staff & service

quirky

If want something different to stay this is the place to be
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Quirky hotel with a difference

If you prefer a space full of history, old paintings and drawings, copper and brass, old furniture, to a clinically white pristine room, then this hotel is for you. The beds were clean and comfortable, the bathroom clean and equipped, the view out the window fascinating old tiles roofs. Being right in the middle of town is a bonus.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting, historic building. Excellent food, I would use again.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Kimmy

Liked: Staff & service, room comfort

Interesting Hotel

We stayed at this hotel as we were attending a wedding in Owl Lodge,Lacock. It is 20 minutes away by car. Our room was outdated but decent for one night stay. Breakfast was excellent and enjoyable. Staff were very friendly. It would have been helpful if we were told upon arrival when check out time was.
Stayed 1 night in Aug 2017
Verified review

2/10 Terrible

CON

Disliked: Cleanliness, property conditions & facilities, room comfort
A very disappointing experience. I was cycling through the area and just wanted a quiet evening. Sadly the pub was very run down and obviously in transition since it was not even open to the public. The staff were friendly and directed me to a good venue in town for a meal. But there was excessive noise from the bar at midnight and i had to complain. I could not recommend this place.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time!

My partner and I stayed in one of the traveller caravans out the back and thoroughly enjoyed our stay. Toilets and shower facilities were inside the pub. This added to the great experience. The landlord is very friendly and nothing was too much trouble. Oh, and the food is great. 😀
Stayed 1 night in Aug 2017