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De Castle

5.0 star property

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Photo gallery for De Castle

Exterior
Gym
Lobby
Garden
De Castle Suite | Minibar, in-room safe, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
House-72,Road-21,Block-B,Banani, 72, Dhaka, Dhaka Division, 1213
  • Place, Gulshan Ladies Park
    ‪10 min walk‬
  • Place, Bangladesh Navy Headquarter
    ‪11 min walk‬
  • Place, Bangladesh Army Stadium
    ‪16 min walk‬
  • Airport, Dhaka (DAC-Shahjalal Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, free WiFi

Standard Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, in-room safe, free WiFi

Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Super Deluxe Twin

Super Deluxe Twin | Minibar, in-room safe, free WiFi

Super Deluxe Twin

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for De Castle Suite

De Castle Suite | Minibar, in-room safe, free WiFi

De Castle Suite

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

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About this property

De Castle

Along with a restaurant, this hotel has a 24-hour health club and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
De Castle offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Cable televisions are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Dhaka hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
With your stay at De Castle, you'll be connected to a shopping centre and within walking distance of Gulshan Ladies Park. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Gulshan Circle 1 and a few minutes from Gulshan South Paka Market D.N.C.C.
  • Airport and train station pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business centre, meeting rooms, and limo/town car service are available. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A 24-hour health club, a rooftop terrace, and barbecue grills are also featured at the luxury De Castle.
Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
De Castle Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • De Castle Restaurant

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Built in 1997
  • Renovated entire property - August 2015

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at De Castle

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BDT 1200 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. De Castle offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at De Castle.

Property is also known as

De Castle Dhaka

Hotel De Castle

Hotel De Castle Dhaka

Hotel Castle Dhaka

Castle Dhaka

Hotel De Castle Dhaka Division

De Castle Hotel

De Castle Dhaka

Hotel De Castle

De Castle Hotel Dhaka

De Castle Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Rashed

Disliked: Cleanliness, property conditions & facilities, room comfort

2 night's

Inretior very old fashioned, block toilet and bath. Price don't match room facility. However staff's wore very friendly, specily the catering team.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Abbas

Liked: Cleanliness, staff & service, room comfort

Good place to stay

Easy booking, quick check-in, friendly staff, offered a refreshing cold drink, doors opened for you, luggage taken to room.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Excellent stay ,very very helpful staff,Francis Xavier assistant manager was helpful full of sound advise and organised courtesy car ,excellent friendly driver,the most crazy traffic system in the world and he got through it just fine,wonderful lady at the front desk always willing to help,restaurant free breakfast was very good,,my flight was two hours late and i assumed the arranged driver will have come and gone ,i took an old battered up car to take me to my hotel ,i jumped out after 2 mins and returned to the terminal ,NEVER make this mistake ,take an an arranged means of transport to and from the airport ,all round an excellent trip mainly due to this hotel ,
Stayed 2 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

高くてかび臭い。

質は、値段が1/3の宿のレベル 二度と泊まらない 朝食、まずい ポットなし ひげそりなし 浴槽のせんなし
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

酒店交通方便

酒店服务真的很好，他们都比较周到，可能订的房间小了，感觉很小很拥挤，另外没配套牙膏牙刷拖鞋的，自己买了牙膏牙刷，后面晚上才发现没拖鞋让前台拿了双过来，速度很快。还有房子有蚊子，发现这个国家蚊子好多，哪里都有，酒店已经每个房间都喷杀虫剂的了，但是晚上睡觉还是有蚊子，受不了。
Verified

8/10 Good

jiho

Liked: Staff & service, property conditions & facilities, room comfort

satisfaction staying hotel de castle

nice & calm place and kind staff attitude.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Dismayed

Upon arrival at the hotel, my pre-paid, five-day stay at the hotel was refused based on the hotel's unfavorable commercial relations with Expedia.com, none of which, in my view, should have come into play regarding an innocent client. I was obliged to search for another lodging and therefore I have no comments to make about the de Castle Hotel. It seemed to be fine from the lobby; booking them online in the future, if I were to decide to stay there, would be out of the question because of the unreliability of such a transaction with them. Sincerely, Robert W Pons
Verified

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thieves! Bunch of muppets!

Travelling from the UK,we had booked our stay through Expedia. Payment was paid in full and my card had already been charged. We arranged for the hotel to pick us up from the airport as it offers complimentary airport pick up service. Upon check in we were asked to pay for our stay as they did not receive payment from Expedia. Our accommodation was booked on the 13th August and after receiving email confirmation I directly called the hotel to confirm the booking and which they confirmed 'yes'. Prior to that I also emailed them directly but no reply. As we were making our way over from the UK on the 16th August, the hotel decides to email Expedia and apparently the telephone no. for Expedia doesn't connect but when i tried it from their hotel it connected without any issues. Anyways... they started telling us the issues they were having with Expedia and that they did not confirm our room. They said we should pay them again and ask for a refund from Expedia- they said we are from England so everything is possible, lol what stupid way of thinking! We refused to pay and contacted Expedia. A member from the Expedia team spoke to the hotel manager who refused to co-operate. The hotel went out their way picking us from the airport but if only they had the courtesy to reply to my email or contact me before hand to say that our reservation was not confirmed it would have saved the crap we had take off them after a 16hr journey. Expedia rearranged our accom to a 4* suite.
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good

The room was clean and comfortable. The service and the hotel staff were very good and I could not find anything to complain about. Worth the money for a stay in a nice hotel that is very convenient to shops, banks and food. Have been a guest for more than 14 years. I would recommend this hotel to anyone who wants to stay in Banani in Dhaka, Bangladesh.
Verified

8/10 Good

Nurul Hoque

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Verified

8/10 Good

LOH

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

hasibul Haque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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