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Hotel Cristallo

Property class: 4

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Photo gallery for Hotel Cristallo

Indoor pool, pool loungers
Interior detail
Sauna, hot tub, steam room, sports massages, body scrubs, facials
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Via San Giovanni 37, Dobbiaco, BZ, 39034
  • Place, Church of San Giovanni Battista
    ‪6 min walk‬
  • Place, Herbstenburg Castle
    ‪8 min walk‬
  • Place, Latteria Tre Cime
    ‪8 min walk‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Down duvets, minibar, in-room safe, individually decorated

Comfort Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Down duvets, minibar, in-room safe, individually decorated

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Down duvets, minibar, in-room safe, individually decorated

Double Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony

Down duvets, minibar, in-room safe, individually decorated

Triple Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually decorated

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Cristallo

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Hotel Cristallo offers 36 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include sports massages, facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.
During your stay at Hotel Cristallo, you're just a quick walk from Val Pusteria. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a steam room, a sauna and mountain biking
  • Just a 1-minute drive from Dolomites and 15 minutes from Lake Braies
  • Free train station pick-up shuttle service
Hotel Cristallo offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A sauna, spa services, and a library are also featured at Hotel Cristallo. Free self parking is available. The property offers extended parking privileges.

This 4-star Dobbiaco hotel is smoke free.

Guests are served a free breakfast.
Hotel Cristallo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Dobbiaco
Cristallo Hotel Dobbiaco
Hotel Cristallo Dobbiaco
Hotel Cristallo Hotel
Hotel Cristallo Dobbiaco
Hotel Cristallo Hotel Dobbiaco

Hotel Cristallo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Oren

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vasile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

MeeSook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben gestita, personale disponibile, cucina di ottimo livello, camere silenziose ma potrebbero essere attrezzate meglio (ciabatte di cortesia, set doccia shampoo…), molto pulita e ben funzionante la zona spa con idromassaggio, piscina e saune. Posizione centrale a Dobbiaco e di immediato accesso alla statale della Val Pusteria.

10/10 Excellent

Lorenzo, Treviso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Io e mia moglie abbiamo soggiornato nella prima settimana di settembre. Tutto perfetto, dall'accoglienza, alla camera, alla raffinata cucina (sia colazione che cena. Anche per me, vegetariano, c'era un apposito menu serale riportato nella carta, il che non è scontato in altri hotel anche della stessa categoria). Il personale sempre professionale, ma gentile e disponibile, Abbiamo ricevuto dalla reception diverse informazioni su escursioni e varie possibilità. Pulizia della camera e bagno impeccabili. Ottimi anche i servizi di piscina, vasca idromassaggio e sauna. In special modo lo stato della piscina particolarmente curata, sia nel contesto, che nell'acqua e nella pulizia dei locali. Posizione eccellente per il panorama dalla camera, sia in quanto posizione centrale rispetto al paese e alle possibilità di escursioni.
Stayed 7 nights in Sep 2020

10/10 Excellent

Adriano, Verona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura con tutti i servizi. Bella la piscina e la sauna. Titolari e personale, cordiali, simpatici e professionali. Si mangia molto bene.. Situato in una bella zona di Dobbiaco, in centro, ma tranquilla. Base ideale per le escursioni a Braies, Cortina e Lienz.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, bello, fermata ski bus di fronte, camere spaziose, c è addirittuta uno zaino a disposizione. Internet ok, cibo ottimo. Zona wellness pilota e completa anche con angolo rinfresco
Stayed 3 nights in Feb 2019

10/10 Excellent

fabrizio, cupra Marittima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un ottimo hotel inn Val Pusteria

Hotel funzionale per ogni percorso di montagna e laghi
Stayed 4 nights in Jul 2018

10/10 Excellent

Charles, Bologna, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel di pregio situato nel centro di Dobbiaco vec

Ho avuto una buonissima esperienza, hotel dotato di vari comfort. La mia era una stanza singola discreta, che non aveva però il balcone ma una finestra, dotata comunque di ciò che è necessario. Noto che ultimamente gli hotel, anche quelli maggiormente stellati, hanno tagliato abbastanza sulla fornitura di prodotti in bagno, come bagnoschiuma , ecc. Sapendo di andare in un hotel a 4 stelle non dovrei preoccuparmi di portarmi dietro prodotti che solitamente venivano forniti di dotazione in bagno. Non mancava comunque nulla, anche se in quantità non abbondante. Il personale ed il gestore gentili, pronti ed attenti alle esigenze del cliente. Ottima la qualità del ristorante ed una bellissima zona benessere, dotata di ogni comfort.
Stayed 4 nights in Jul 2017

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Danilo, Vicenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una vacanza in pieno relax

Sicuramente all'altezza delle mie aspettative. Ci vado da alcuni anni e so che posso stare tranquillo. Personale cortese, cibo buono ed abbondante, buona la zona benessere, camere pulite.

2/10 Terrible

max, roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

impeccabile

hotel in ottima posizione. Gentilezza del personale e professionalità della gestione. Colazione abbondante e di qualità

8/10 Good

Luli, Jesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo, solo un pò "freddino"

Ho soggiornato con mio marito in questo hotel per 3 notti. L'hotel è sicuramente bello ed elegante. La camera che ci è stata assegnata era molto spaziosa e pulita. La moquet, nonostante non nuova, ben tenuta. Bagno spazioso, un pò retrò. Molti i servizi offerti! dalle escursioni organizzate (di cui non abbiamo potuto usufruire a causa del brutto tempo), lo zaino, opuscoli informativi, etc.. una discreta area wellness con piscina interna, idromassaggio, suane. Altrettanto buona la cucina, 3 menu' a scelta, "standard" la colazione. Tutto bene quindi... unica pecca è la sensazione di poco "calore", che invece ci si aspetta in un hotel montano, sia per l'ambiente che per la cucina. non sono pienamente soddisfatta per il rapporto qualità/prezzo

10/10 Excellent

דורית כץ, גבעתיים

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון מעולה

מלון קריסטלו ממוקם באיזור נפלא המלון יפה החדרים מעולים המסעדה מקסימה במקום קירות חלונות זכוכית המאפשרים ראיה פנורמית של נוף הדולומיטים. מומלץ בחום

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

バス駅に近いが、鉄道駅に遠いホテル

このホテルは、事前に駅に近いとの確認を取っていたが、鉄道のドッピアーコ駅からは１ｋｍ程あった。駅にはタクシーも無く、重いトタンクを引きずってようよう辿り着いた。フロントに「タクシーは呼んで貰えるか」と訪ねると、「当ホテルは駅に近く、タクシーは必要ない」とまくしたてられた。良く聞くとバス駅には４００ｍほどであった。バスを利用できると言いはり、行程を訪ねられ、PCで各種経路を調べた挙句、鉄道でないとだめだと分かると、車で送ると言った。この話に約１時間も要した。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

si puo' dare di piu' nella suite...

Abbiamo soggiornato solo una notte nella junior suite, ci aspettavamo qualcosa di piu' a livello di dimensioni, pochi prodotti nel bagno, sul balcone le sedie avevano i cuscini strappati e le sdraio decisamente bruttine...per non parlare della vista scadente e del fatto che non c'era la luce esterna. Le note positive comunque non mancano; dalla gentilezza della reception ai camerieri , alla pulizia , ottima colazione, tantissimo materiale informativo su cosa vedere e fare..nel complesso lo consiglieremmo sicuramente anche per un soggiorno piu' lungo.

10/10 Excellent

Gendouken, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

山と湖の静かな保養地、にぎやかな旧市街の楽しみも！

ホテルの清潔さとスタッフの親切な対応に大いに満足できました。また、こころのこもった料理にも 感心させられました。

10/10 Excellent

Santoni, Firenze, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno Hotel Cristallo

Anche stavolta ottIma permanenza grazie alla professionalitá dello staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort