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ibis Douai Centre

3.0 star property

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Photo gallery for ibis Douai Centre

Daily buffet breakfast for a fee
Lobby
Lobby
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Place Saint Ame, Douai, Nord, 59500
  • Place, Tribunal Judiciaire
    ‪6 min walk‬
  • Place, Douai Hotel de Ville
    ‪7 min walk‬
  • Place, Ancienne Chartreuse
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
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4.3 out of 5, Excellent, 502 reviews
The price is €72
includes taxes & fees
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About this property

ibis Douai Centre

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Housekeeping is available on request.
Ibis Douai Centre offers 42 accommodations. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Douai Centre, you're just a quick walk from Tribunal Judiciaire. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Within a 15-minute walk of Douai Hotel de Ville and Ancienne Chartreuse
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2044 square feet (190 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Douai Centre. Self parking is free.

This 3-star Douai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Bar Rendezvous – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar Rendezvous

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,044 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.50 for adults and from EUR 5.25 for children
  • Pet fee: EUR 5.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Douai Centre
ibis Hotel Douai Centre
ibis Douai Centre Hotel
ibis Douai Centre Hotel
Accor Douai Centre
ibis Douai Centre Douai
ibis Douai Centre Hotel Douai

ibis Douai Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 191 reviews
Rating 8 - Good. 69 out of 191 reviews
Rating 6 - Okay. 33 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 4 out of 191 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Thomas

Liked: Staff & service, amenities
Unfortunately, my shower did not work. Despite a complaint and an announcement that it would be repaired, it was not. As there was a bathtub, I could still wash myself.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good central location with parking and friendly staff. Two reservations. First the double room was very small indeed, with no a/c and the conversion had left low ceilings and small windows. We were much too hot. Second the breakfast was only adequate. We weren’t late, but there was very little cooked food left, little fruit (which was over ripe) and nobody around to ask for more or to top up the platters. That was very disappointing and such food as there was left represented poor value and a poor start to a long days travelling.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Amélie

Liked: Cleanliness, staff & service
Chambre propre, manque bouteille d’eau
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d un autre temps vieux et sale
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très confortable er très bien situé

Très confortable et très bien situé. Accessible très facilement avec le tram. Rapport qualité-prix excellent.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Chrystelle

Liked: Cleanliness, staff & service, room comfort

bon séjour

Hôtel bien situé à Douai. Personnel très aimable et à l'écoute.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Très bon petit déjeuner avec du choix
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Rovette

Chambre d’hôtel très petite. À peine quelque centimètre entre le mur en face du lit, donc compliqué pour ce déplacer. Pas de chauffage à mon arrivée alors que nous sommes en plein mois de février! Compliqué de stationner dans le parking de l’hôtel qui est pris d’assaut. Le centre ville est à moins de 10min à pieds
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

marion

Liked: Staff & service
Disliked: Room comfort
Séjour très bruyant les chambres sont très mal insonorisées et pas à la hauteur du prix payé.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities
propreté et parking aisé. Exiguïté de la chambre 111.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Dominique

Liked: Cleanliness, staff & service
Disliked: Room comfort

Déception

Très bon accueil. Rien à dire sur la propreté. Petit déjeuner varié. Ces points positifs ne suffisent pas à compenser le négatif : Manque de serviettes. Chambre mansardée, petite, literie à revoir(le matelas). Lors de chaleur caniculaire, pensez vous qu'un simple ventilateur puisse aider à passer une bonne soirée et une nuit réparatrice ? Non.. Pour le prix, je m'attendais à nettement mieux. Vous devriez annoncer la couleur dans la description de votre hôtel : 3ème étage, mansardée, très petite et pas de clim. Vous l'avez compris, je ne prendrai plus de réservation dans cet hôtel.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Thierry

Liked: Staff & service
Disliked: Room comfort

Bof

Hôtel vieillissant, insonorisation faible, porte qui grince, impossible d'ouvrir la porte de la salle de bain entièrement car elle touche le lit due à la petite taille de la chambre
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Ken

Disliked: Staff & service
Although i have both vaccinations, first in the uk followed by the second in Belgium with ample proof the girl on reception wouldn't accept it. I was condemned to my room for the whole stay. Not her fault i know but its also not my fault the cst app can't deal with a little complexity. Tragically i won't be visiting france again until this nonsense leaves us, if it ever does. Also be aware that building work outside the hotel makes it difficult to access the carpark. Hopefully they'll be finished soon.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Mariette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentille et serviable, chambre un peu trop petite et pas de vue. Fenetres trop haut et petite
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable, je recommande !

Dès l’arrivée accès facile au parking de l’hôtel. Le personnel durant tout le séjour est à l’écoute et chaleureux. L’état de propreté de l’hôtel et en particulier de ma chambre : bien entretenu. Ce lieu est idéal pour se détendre et calme. Le centre-ville avec commerces et musées est à 5min à pieds. Défaut(s) : néon de salle de bain clignote parfois en allumant et tarif petit dej onéreux. Bilan : rapport qualité/prix intéressant
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hôtel très bien placé avec un certain charme. Personnel très accueillant. Par contre l'insonorisation avec le couloir est à revoir.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil

Chambre petite mais largement compensé par une équipe agréable et prévenante
Stayed 2 nights in May 2021
Verified

4/10 Poor

DAVID

Disliked: Property conditions & facilities, room comfort
Logée au 3eme étage et après avoir demandé une chambre avec douche, j'ai une chambre avec baignoire, dans laquelle il est impossible de se tenir debout car très mansardée. On se cogne les épaules sans cesse dans la chambre avec les poutres.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Infrastructure à revoir

Les équipes sont très accueillantes et agréables, le petit déjeuner est bon. En ce qui concerne les infrastructures, je suis plutôt déçue de cet hôtel. Les chambres sont vraiment petites, si vous avez une chambre au dernier étage, la baignoire se trouve sous les toits. Comme il n'y a pas de rideau de douche, si vous prenez votre douche debout, vous inondez toute la salle de bain... L'hôtel est très mal insonorisé, on entend tout ce qu'il se passe dans le couloir, les claquements de porte, les discussions ou la télé un peu trop forte chez le voisin.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel accueil au petit soin personnel très agréable et toujours prêt à vous aider je recommande
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, room comfort
Hôtel mal insonorisé
Stayed 1 night in Feb 2021
Verified

8/10 Good

SUNG WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮았음
Stayed 6 nights in Dec 2020
Verified

6/10 Okay

julien

Hôtel vieillissant très peu agréable

Hôtel vieillissant. De la moisissure visible au plafond de la chambre, une taille de chambre très minimaliste et la télé est aussi petite que l’écran d’un ordinateur portable. Les chauffages sont des grilles pain. Ça suffit en soi pour une nuit dans le cadre d’un déplacement pro, mais le tarif en vigueur est trop élevé, préférez un ibis style pour une somme similaire la prestation est bien meilleure.
Stayed 2 nights in Dec 2020
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre sous comble, impossible de se mettre debout dans la baignoire, pas du tout pratique.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, room comfort

ans plus

Hôtel correct mais sans plus. Chambres sans charme et ventilateur en guise de climatisation. Par contre, petit-déjeuner en terrasse très agréable.
Stayed 1 night in Aug 2020