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Hôtel SAWA

4.0 star property

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Photo gallery for Hôtel SAWA

Front of property – evening/night
Reception
Outdoor pool, pool umbrellas
Lobby
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
488 Rue De Verdun - Bonanjo, Douala, 2345
  • Place, Douala Maritime Museum
    ‪7 min walk‬
  • Place, Port of Douala
    ‪8 min walk‬
  • Place, Espace Doual'art
    ‪15 min walk‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪6 min drive‬

Room options

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, memory-foam beds, in-room safe, individually furnished

Comfort Double Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View | Premium bedding, memory-foam beds, in-room safe, individually furnished

Comfort Double Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room (Prestige)

Premium bedding, memory-foam beds, in-room safe, individually furnished

Double Room (Prestige)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, memory-foam beds, in-room safe, individually furnished

Standard Double or Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

Executive Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Senior Suite

Senior Suite | Premium bedding, memory-foam beds, in-room safe, individually furnished

Senior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers
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Douala
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 173 reviews
The price is €136
includes taxes & fees
6 Jun - 7 Jun
Hotel Akwa Palace

About this property

Hôtel SAWA

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hôtel SAWA offers 288 accommodations with a safe and a hairdryer. This individually furnished accommodation includes desks. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a bath and complimentary toiletries. This Douala hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hôtel SAWA, you're just a quick walk from Douala Maritime Museum. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 15-minute walk of Douala Maritime Museum and Port of Douala
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Hôtel SAWA offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hôtel SAWA. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Douala hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 30 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 17 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 31.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 7.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Pet fee: USD 17 per pet, per day
  • Crib (infant bed) fee: USD 31.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hôtel SAWA offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Hôtel SAWA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 17 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fallone Saloline

Liked: Cleanliness, amenities, property conditions & facilities
The room was good and the staffs were friendly
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Arthur Michael

Liked: Property conditions & facilities
Disliked: Amenities
Room was acceptable. Power outages and appliances ( coffee pot and hair dryer) not working are the reason for the rating.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Romaric Belmier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Jean-Jacques

Disliked: Cleanliness
Old or vetust shower tower on bath room. Room not smell fresh at all
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, room comfort

Mycket bra hotel.

Mycket mysig hotel med bra service ,bra restaurang samt nära till stranden.Poolen är helt ok.Dåligt internet som kommer och går.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The facilities need an upgrade.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veey good

Very good stay, near the airport and the room was clean
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
First red flag my booking wasn't available when I there. Second the receptionist 😡
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Dennis A

Liked: Cleanliness, staff & service, room comfort

Hotel SAWA is a great deal for a great hotel.

Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Dave

Liked: Staff & service

Hotel needs updating badly

Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs some work !

AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice but tired hotel, good for short stay only.

Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Dennis A

Our choice hotel in Douala.

We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

SAWA for Business and swimming

I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasing staff

The staff was amazing et the rooms were very big and comfortable.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

ponpon

Liked: Staff & service, property conditions & facilities, room comfort

建物は古いけれど清潔で快適。

建物は古いですがエアコンの調整もちゃんと出来ていたし、シャワーのお湯も熱いくらいで疲れが取れました。従業員も親切でよかったです。ただしVIPがよく来るのでそのたびにけたたましいサイレンや、警備が厳重になり面倒だったです。
Stayed 3 nights in Feb 2018
Verified

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Conference hotel, moldy.

The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.
Stayed 4 nights in Oct 2017
Verified

6/10 Okay

willi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Central, noisy

Restaurants: Menuecarte contents lots of things which are not available eg. Demi bottle of vine, vine in the glass spaghetti carbonara Quality of buffet in the evening: poor + expensive
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

D

Okay

It is a very old hotel but besides that its okay. There was internet connection. Not a prefect one tho.
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Improving!

The SAWA has been slowly sprucing back up. I have been coming here on business for a number of years and the last two years have shown improvements. The room had been freshened up, was clean (never an issue) AC worked well (improvement) and the hand held shower had a bracket (improvement). I don't do the breakfast buffet. Internet seemed more reliable this trip but it was a short stay.
Verified

8/10 Good

Zabou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel propre lit confortable...

Tranquille, près de tout... confortable et accueillant. J'ai apprécié mon séjour et je le recommanderait
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort

An okay spot on a business trip.

Have stayed here a number of times and they are working to spruce the place up. Fresh paint, new elevators, generally cleaner. However, it is an old property and there is still work to be done. For example on the air conditioning in the rooms, fixing shower heads (though always plenty of hot water), and providing ammenities like a water boiler for tea and coffee. The outside area is pleasant especially for breakfast (skip the breakfast buffet) or for the evening wind down.
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near to the airport

The hotel is very nice good swimming pool that you can relax and good restaurant bar beside.