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Saffana Hôtel

3.0 star property

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Photo gallery for Saffana Hôtel

Lobby sitting area
Breakfast, lunch and dinner served
Free daily buffet breakfast
Economy Room | Desk, blackout curtains, free WiFi
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Route 3, Douala
  • Place, Douala Grand Mall
    ‪11 min walk‬
  • Place, Port of Douala
    ‪8 min drive‬
  • Place, Japoma Sports Complex
    ‪13 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪17 min walk‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout curtains, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Desk, blackout curtains, free WiFi

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, blackout curtains, free WiFi

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | Desk, blackout curtains, free WiFi

Economy Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Room

Elite Room | Desk, blackout curtains, free WiFi

Elite Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Saffana Hôtel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
Saffana Hôtel offers 70 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with premium satellite channels. This Douala hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Saffana Hôtel, you'll be within walking distance of Douala Grand Mall. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Cathedral of Saints Peter and Paul and 6 minutes from Douala Grand Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Saffana Hôtel. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3-star Douala hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Saffana Hôtel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Saffana Hôtel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Saffana Hôtel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 11 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.
Verified

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024
Verified

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Dr Pascal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT AT ALL
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Samson

Disliked: Cleanliness, property conditions & facilities

Fair

Acceptable
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and lacks maintenance. It us situated in dirty surroundings. Lights are not switched on in corridors. Bathrooms are not cleaned properly. Breakfast is monotonous.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top et très très professionnel et accueillant

Personnels super sympa et très réactif à toutes demandes. Je futs très agréablement surpris par la qualité de l'ensemble des prestations proposées par l'établissement. Je conseille et recommande cet hôtel à tous européens ayant besoin pour ses vacances ou déplacements professionnels de réserver les yeux bandés
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un très bon choix

Séjour très agréable, personnel accueillant et très serviable. Proximité de l'aéroport et quartier tranquille.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ella Muguette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler C'était super Merci à toute l'équipe
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jacques

Liked: Staff & service, property conditions & facilities
Secteur pas recommandé
Stayed 1 night in Dec 2024
Verified

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et a l'écoute des clients
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai aimé le service la tranquillité la sécurité ce n'est pas un 5 étoiles mais pour la qualité et le prix c'est très bon.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Annette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Très bon accueil.Mais j etais vraiment déçue des chambres .douche pas pas pratique.des petites bêtes qui ont fait la fête sur le lit tte la nuit .la chambre était pas aéré, tres humide aussi .Du coup j avais déclenché mon allergie tte la nuit .pas beaucp de choix concernant le petit déjeuné proposé. Seul l accueil m a plu dans cet établissement.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Claude jacquis

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est accueillant et serviable, seulement je n’ai pas apprécié de rester sans connexion internet toute mon après midi jusqu’à mon départ. Dons je n’ai pas pu communiquer avec ma hiérarchie, ni avec ma famille.
Stayed 1 night in May 2022
Verified

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022
Verified

6/10 Okay

Brondon

Je trouve inadmissible qu'un hotel comme celui la possède des blattes La moins des choses cest un minimum de propreté
Stayed 25 nights in Dec 2021
Verified

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel Saffana

Petit déjeuner à améliorer, hôtesses réceptionniste très bien, bon séjour.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed with Saffana

It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever, Im very happy with my stay :)
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Christian

Disliked: Staff & service, property conditions & facilities, room comfort
surfait hôtel vieillissant dans un quartier peu intéressant pour la clim, on la choisit c'est une glacière, on l'arrête un sauna petit déjeuner à pleurer ; on donne l'impression de déranger
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021