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The Sefton

4.0 star property

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Photo gallery for The Sefton

Exterior
Indoor pool
Lobby sitting area
Reception
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪6 min walk‬
  • Place, Palace Casino
    ‪12 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Lobby

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 389 reviews
The price is €107
includes taxes & fees
29 Oct - 30 Oct
The Claremont

About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 562 reviews
Rating 8 - Good. 194 out of 562 reviews
Rating 6 - Okay. 80 out of 562 reviews
Rating 4 - Poor. 20 out of 562 reviews
Rating 2 - Terrible. 17 out of 562 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lindsay, Peel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
Stayed 1 night in Jul 2025

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

philip, leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was brilliant, some public areas could do with a coat of paint
Stayed 3 nights in Jul 2025

8/10 Good

jacqueline

Stayed 3 nights in Jul 2025

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location airport bus stopped right outside , quirky rooms overlooking atrium. Reception staff very friendly good breakfast selection .
Stayed 3 nights in Jul 2025

8/10 Good

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an atrium room, which was too warm at night , had to close the patio doors due to noise from below, was ok after about midnight. Room was OK but bathroom needed a refresh. Room was supposed to be serviced on third day, this consisted of tea/coffee/biscuit refresh, a new toilet roll and bin emptied, no bed make or new towels until fourth day, the day before leaving! Otherwise excellent, great location on Douglas Prom, brilliant staff and good food options at reasonable prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent seafront hotel

Excellent hotel. Clean and comfortable. Great seafront location. Good breakfast choice. Small swimming pool. Only small downside...my room was noisy when windows open due to extractor fans working 24 hours below.
Stayed 4 nights in Jul 2025

6/10 Okay

Charles

Liked: Staff & service

Sufficient for our needs

Conveniently located with a friendly staff. We stayed in the front (older) section of the hotel with a courtyard facing room, which was adequate. It was particularly warm during our stay and the hotel lacks air conditioning but, we did OK with a fan that was in the room. The breakfast was very plentiful with a traditional Irish Breakfast and continental breakfast offerings.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic property in a great location on the promenade. We stayed in one of the atrium rooms overlooking the gardens . Rooms are very clean ,modern and very spacious. We were with a group of eight and we would all return
Stayed 2 nights in Jul 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
Stayed 4 nights in Jul 2025

6/10 Okay

Alex

Disliked: Room comfort

Not great

Room was boiling hot, bath had mould. Oh and even though it looked out into the courtyard I had no window.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort

Stay in Douglas

Nice, but dated hotel, friendly staff and a very good breakfast. Shame the booking site doesn’t point out the pool is being refurbished. Good central location, the hotel parking is a tight squeeze, but there is a multi storey close by.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room and the bed was much appreciated. It was also very quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
Stayed 4 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sefton was a lovely hotel and we had a great stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Atruim rooms are very special. Very relaxing
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
The location is great. The room and bathroom were large. It could use a refresh to return it to its prior grandeur. It was clearly once a grand hotel. The atrium would be a great place for bar service. It met our needs.
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property and nicely situated. Staff brilliant, breakfasts excellent. Would stay again without doubt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room in the atrium lovely large room with balcony.I think bathrooms had been upgraded they were spotless.Staff were really friendly.A lot cheaper than Premier Inn
Stayed 2 nights in Jun 2025

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Room

Really pleasant stay but the room was very warm during the night! Everywhere was clean maybe a little tired in places. Would happily stay again!
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer, preston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent atrium rooms with balconies and an especially good quality breakfast
Stayed 4 nights in Jun 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice, was super hot at the top of the hotel but rang down and got a fan quickly. Beds weren’t the most comfortable but for a short stay they were ok. Breakfast was ok wouldn’t pay for it as an extra. Staff were amazing!!!!!!!!
Stayed 3 nights in Jun 2025