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The Sefton

4.0 star property

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Photo gallery for The Sefton

Exterior
Indoor pool
Reception
Lobby sitting area
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Gaiety Theatre
    ‪1 min walk‬
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪6 min walk‬
  • Airport, Isle of Man (IOM)
    ‪15 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Lobby

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 573 reviews
Rating 8 - Good. 197 out of 573 reviews
Rating 6 - Okay. 80 out of 573 reviews
Rating 4 - Poor. 20 out of 573 reviews
Rating 2 - Terrible. 17 out of 573 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Sefton for our holiday in the Isle of Man.
Stayed 7 nights in Aug 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Weekend at the Sefton

Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

James, Nottingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to visiting again next year.
Stayed 3 nights in Aug 2025

10/10 Excellent

martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a number of times quality every time
Stayed 4 nights in Aug 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us gad had to walk with suitcases. Transport options for getting to see Manx GP great.
Stayed 3 nights in Aug 2025

6/10 Okay

Sian

Travelled with partner
Disliked: Amenities
Two false fire alarm evacuations during the night on different days in a 5 day period. No apology letter or communication from Management. There is a padlock on the sauna, plants on the whirlpool and tape on some tiles around pool. No a/c to the airless rooms facing the atrium as there are no windows to open. Very hot at night and the fan is not good enough. Our room was next to a fire door which banged shut loudly every time it was opened and closed. Never sat on the atrium balcony as the bucket seats have seen better days and everyone is facing each other. Very 1950's holiday camp design. Rooms are cleaned every 3 days unless you request it-not acceptable for the room rate nor is the awful paint stripper of a soap/shampoo dispenser. Overall, terrible sleep and couldn't wait to go home! Will not be returning. However, the staff were lovely.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Douglas hotel

The staff at the Sefton are really friendly and helpful, the atrium rooms are a great idea
Stayed 4 nights in Aug 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and views!

The hotel was busy, but some of the staff were not as friendly as they were in the past. Also the now-paid parking is a nightmare. That parking garage needs to be ripped out and restarted, also consider places to park in front of the hotel. Breakfast and breakfast staff as wonderful as ever!
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 7 nights in Aug 2025

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful building with high ceilings and big rooms. It’s a bit dated, but the location, quality of breakfast and secure working WiFi by far outweigh this. The central atrium is beautiful. Sir Norman’s bar attached is stylish and serves delicious food. The Asian dishes I tried were excellent. I’d definitely stay here again.
Stayed 4 nights in Aug 2025

6/10 Okay

Kathryn

Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent. A good, clean room overlooking the atrium. The restaurant was particularly good.
Stayed 2 nights in Aug 2025

8/10 Good

Lesley

Liked: Staff & service
Pleasant.
Stayed 4 nights in Aug 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was located to everything you need. Easy 15 minute walk to High Street, walking distance to Manx Electric Railway (North) and Steam Railway (South). Best to get a Go Explore Card, if you have not got a car.
Stayed 3 nights in Aug 2025

6/10 Okay

Una

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

J G

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plesant hotel on the sea front with helpful satff, bus routes very near, and a short walk into the main areas.
Stayed 6 nights in Aug 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* review

Lovely stay at this hotel. Booked an atrium room and wasn't disappointed. Everything was spot on, from the size and cleanliness of the room and the whole surroundings. Staff were great and very accommodating. Would definitely recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Margaret was great

Margaret on reception - great customer service. A real asset to the hotel
Stayed 1 night in Aug 2025