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The Sefton

4.0 star property

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Photo gallery for The Sefton

Indoor pool
Interior detail
Interior
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is €104
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includes taxes & fees
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About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 501 reviews
Rating 8 - Good. 173 out of 501 reviews
Rating 6 - Okay. 71 out of 501 reviews
Rating 4 - Poor. 18 out of 501 reviews
Rating 2 - Terrible. 16 out of 501 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter, Havant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

would highly recommend staying at the sefton we stayed in the atrium room which were very spoacius and comfortable bathroom was very good with walk in shower affording instant hot water large quuen bed with a firm mattress which suited our needs also a balcony which overlooked the indoor garden breakfast was excellent with buffet style menu food was tasty and always hot all the staff were very helpful and freindly especially sammie on reception will definitely stay again on our next visit
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Willian Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the balcony over the internal atrium was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable I of M 1st stay

Was in a refurbished Atrium room. Was comfortable and fresh. However furniture table on balcony had bad cup stains which was a bit of a let down. Atruims currently being refurbished The hotel seems a bit dated in all as most of these grand hotels. Some Atrium balconies could do with a fresh coat of paint or a good scrub. Breakfast good selection as similar to most hotels I’ve stayed in but some hot selections not to my taste though. Asian restaurant inside was good and has a fine menu. Didn’t use Norman bar though. Hotel situated in right place on promenade with walking distance to tram or steam train and buses regularly outside.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that has some really good recent refurbs, great hotel bar and food and entertainment, breakfast as always fabulous 👌 We stayed in an Atrium room, lovely, would recommend 👍
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Room was very dated but comfy. Shower didn’t work.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay home from home

I was staying on my own for business, they looked after me so well, nothing was too much trouble
Stayed 6 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room. Nice and warm. Great bed and pillows.. Buffet breakfast excellent. We went off season and managed to use the pool, which is an unusual design and only 6 people allowed in the pool at same time so not sure how useful in the summer. We were with family - 6 of us, so we had pool to ourselves and the children loved it.
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, room comfort

Convenient stay on the island

Stayed in the older part of the hotel which was a little run down, but we had a spacious room, clean and comfortable. Breakfast was good, lovely view from the restaurant. Great location and staff really helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center of town
Stayed 6 nights in Dec 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, private, quiet swimming pool. Very comfortable room with see view.
Stayed 2 nights in Jan 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a new upgrade room, everything good, suggested some minor changes
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025