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The Sefton

4.0 star property

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Photo gallery for The Sefton

Exterior
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Reception
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Lobby

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

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Exterior

The Claremont

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 357 reviews
The price is €89
includes taxes & fees
1 Oct - 2 Oct
The Claremont

About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 538 reviews
Rating 8 - Good. 186 out of 538 reviews
Rating 6 - Okay. 77 out of 538 reviews
Rating 4 - Poor. 18 out of 538 reviews
Rating 2 - Terrible. 16 out of 538 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 3 nights in May 2025

4/10 Poor

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and will never return

What to say, the photos on Hotels.com are not the same hotel we stayed in. Not only do Standard Rooms not have views, they have frosted windows that look onto the walls next door. This hotel is just OLD and Id like to say quaint, but dumpy is the only thing that comes to mind. The carpet is beyond needing replacement, the mirrors are broken, the chairs must be over 50 yrs old, the room is old smelly and I was not comfortable being in the room at all. I am surprised at hotels.com on this one. Go view the hotel for yourself hotels.com...not what you are advertising.
Stayed 2 nights in May 2025

8/10 Good

ARTHUR JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay in Atrium

Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Atrium bedroom
Lovely step in shower
Doors to balcony over atrium gardens
The revamped bar stunning!!
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for a base on the Isle of Man. Staff were very friendly and helpful. Rooms were clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Ray

Travelled with partner
Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

6/10 Okay

George

Stayed 5 nights in Apr 2025

6/10 Okay

George

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann Orlicek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful work of architecture, the atrium was very pleasant, and the staff was absolutely helpful and sweet in every way. I definitely want to come back!!!
Stayed 11 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter, Havant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

would highly recommend staying at the sefton we stayed in the atrium room which were very spoacius and comfortable bathroom was very good with walk in shower affording instant hot water large quuen bed with a firm mattress which suited our needs also a balcony which overlooked the indoor garden breakfast was excellent with buffet style menu food was tasty and always hot all the staff were very helpful and freindly especially sammie on reception will definitely stay again on our next visit
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025