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Hotel & Restarant Ausspann

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Courtyard
Minibar, desk, iron/ironing board, free WiFi
Lobby sitting area
Seasonal outdoor pool
Restaurant

Reviews

6.8 out of 10

Popular amenities

Explore the area

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Großlugaer Straße 1, Heidenau, 01809
  • Place, Dresden Elbe Valley
    ‪5 min drive‬
  • Place, Pillnitz Castle and Park
    ‪11 min drive‬
  • Place, Church of Our Lady
    ‪17 min drive‬
  • Airport, Dresden (DRS)
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, desk, iron/ironing board, free WiFi

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, desk, iron/ironing board, free WiFi

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, desk, iron/ironing board, free WiFi

Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

Minibar, desk, iron/ironing board, free WiFi

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel & Restarant Ausspann

Hotel in Heidenau with seasonal outdoor pool and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, a garden and barbecues.
Hotel & Restarant Ausspann offers 12 accommodations with minibars and complimentary bottles of water. Plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel & Restarant Ausspann, you'll be within walking distance of Dresden Elbe Valley. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a terrace
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Dresden Elbe Valley and 7 minutes from Elbe
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at Hotel & Restarant Ausspann. Free self parking is available.

This Heidenau hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Hotel & Restarant Ausspann has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.00 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in July.

Property is also known as

Hotel Restarant Ausspann Heidenau
Restarant Ausspann Heidenau
Restarant Ausspann
& Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel
Hotel & Restarant Ausspann Heidenau
Hotel & Restarant Ausspann Hotel Heidenau

Hotel & Restarant Ausspann Reviews

Reviews

6.8
Rating 10 - Excellent. 33 out of 231 reviews
Rating 8 - Good. 84 out of 231 reviews
Rating 6 - Okay. 57 out of 231 reviews
Rating 4 - Poor. 36 out of 231 reviews
Rating 2 - Terrible. 21 out of 231 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Ariel

Stayed 1 night in Jun 2025

2/10 Terrible

YURIY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terribly cold in the room. I lay down for 1 hour, during which time I was bitten by bedbugs. I took 3 to the reception, they weren't even surprised, after that they returned the money and we found ourselves on the street. Where is the sanitary inspection looking!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Irnis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We payed to much for accommodation then there was no one to help us fix it in the reception.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, SPRING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay here! The staff is very friendly & accommodating. Absolutely THE BEST schnitzel we have had yet! The food was fantastic & the room was large. Would stay here again!!!
Stayed 1 night in Aug 2024

4/10 Poor

Gerd

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel , for one night to sleep only it’s ok .
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheswin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

victor

Disliked: Staff & service, room comfort
Pretty aweful. Bad WiFi ensured my onward progress is delayed. Hotel reception run by a youth who had greasy, dirty hands from repairing a car when I arrived. Difficulty booking in, difficulty in getting a meal. I eventually found ths chef who gave me a menu. Hotel owner/manager appeared for 10 min at 8pm to tell an expedia arrival she had to pay up front for her room or else. I'd have told him to stick his room. Parking, I was told to park offsite. They clearly have arepaorbusiness going on. Needs an inspection by the local authorities as the room was electrically unsafe as a 230V socket was black and falling off the wall.
Stayed 2 nights in May 2023

6/10 Okay

Beata

Travelled with family
Stayed 2 nights in Nov 2022

4/10 Poor

Emilia

Travelled with partner
Disliked: Cleanliness, staff & service
Room was nice, but super super cold.
Stayed 1 night in Jan 2022

6/10 Okay

Simon

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Attention on service and investment in the rooms

We needed a place to stay close to the czech border. This was the closest to the border on hotels.com At first glance the price is reasonable but in the end i dont feel we got good value for money. The exterior of the building is fine, the welcome at reception was also fine. The room itself was tired and sparsely furnished. A bedside table with simple lamp would be a good addition. Cleanliness was ok. Shower sprayed water everywhere. Would be a cheap/simple fix. Dinner was a bit of a wait due to a party of 20 ordering just before us. The food was simple and again fine but a little overpriced. Decent profit margin on the food id wager. Breakfast was fine but no staff present. Another guest had to help us find cutlery. The manager did offer us free breakfast for the kids which was a nice touch. The restaurant area smelled strongly of cigarette smoke which was not to our taste as non smokers with young kids. Overall i was disappointed. With a little more focus on professional service and just a little investment in the rooms this could be a decent place to overnight on a long drive. Instead its a place i wont be visiting again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Shabbir

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t book this hotel.

Don’t book this hotel. I had a terrible experience. First of all, we arrived at night 9 o’clock by car. We informed them in advance. And check-in time is till 10 o’clock. No body was there in reception. After 20 min (beaten by mosquito was included) found a phone number in the front gate rarely visible due to low light. Called the number and he said I’m informing my friend to help you. After few minutes a gentleman came down and took us a single room. He was just following the instruction on the phone. Then we showed the booking with double bed and 2 single bed. Then he said wait and then took us to the room. The room was clean tidy but the double bed was broken and uncomfortable. When I complained on the phone the guy from the other side threaten me to throw me out of the hotel. I had no clue how to react just said sorry I don’t want to argue to ruin my holiday. But he sent some people to my room and those people were really nice. And they said that’s the owner on the phone and he had lots of problem same day that’s why react like that. The staff of the hotel was excellent and services was excellent. But if someone threatened you at 9 o’clock at night to throw you out of the hotel that’s scary. I had 2 small children. I was about to call the police but the staff requested me not to do that.
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Raisa

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Experience

Very good hotel and restaurant. I do recommend to try them both.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away from traffic!

Great price, safe location, very clean and comfortable room. Need car.
Stayed 1 night in Sep 2018

8/10 Good

Joe, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is outside of Dresden but easy enough to find especially if arriving from the south. The hotel was very clean, and the staff were friendly. It is not perfect but it offers excellent value vs. a downtown hotel in Dresden. Breakfast was good. I would stay again.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, friendly staff. We enjoyed our stay.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Friendly and attentive staff, so so hotel.

Stayed at this hotel with two friends and while the room and bathroom were large, the location of the room was right in front of the main road, which made it noisy in the mornings. The decoration was not to our liking, but that is a personal matter. The staff is super friendly and helpful (big plus), although if you don’t speak German, you may have a hard time communicating with them. It was ok for the price, but I would not stay there again.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Jarmila

Disliked: Staff & service, property conditions & facilities, room comfort
Einmal und nie wieder
Stayed 1 night in Jun 2025

10/10 Excellent

peder

Liked: Cleanliness, staff & service, room comfort
Ualmindelig service. stor hjælpsomhed. vand til hunde mm. Hjemlig byggeatmosfære -
Stayed 1 night in Jul 2025

8/10 Good

Narve

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dagmar

Stayed 2 nights in Jul 2025