Carlton Downtown
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Reviews
Popular amenities
- Bar
- Pool
- Spa
- Room service
- Housekeeping
Explore the area

- Dubai MallPlace, Dubai Mall20 min walk
- Burj KhalifaPlace, Burj Khalifa2 min drive
- Dubai World Trade CentrePlace, Dubai World Trade Centre2 min drive
- Dubai (DXB-Dubai Intl.)Airport, Dubai (DXB-Dubai Intl.)9 min drive
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Classic One Bedroom Suite

Classic One Bedroom Suite
- 52 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed
View all photos for Premium One Bedroom Suite

Premium One Bedroom Suite
- 70 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Room

Deluxe Room
- 42 sq m
- Sleeps 3
- 1 King Bed OR 2 Single Beds
View all photos for Panoramic Suite

Panoramic Suite
- 84 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Two Bedroom Suite

Deluxe Two Bedroom Suite
- 75 sq m
- 2 bedrooms
- Sleeps 5
- 2 Queen Beds and 1 Single Sofa Bed
View all photos for Panoramic two bed room suite

Panoramic two bed room suite
- 125 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Double Bed
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About this property
Carlton Downtown
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2023.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Free Wi-Fi (speed: 25+ Mbps)
- Free valet parking
- Enjoy international cuisine at Bayty, one of the property's 3 restaurants and 2 bars/lounges
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Indulge with Swedish massages, aromatherapy or Ayurvedic treatments at Armonia Spa
- Services include babysitting, a lifeguard on-site and dry cleaning/laundry
- On-site recreation includes an outdoor tennis court and a gym
- Guests have great things to say about the helpful staff and the clean guestrooms
- Just a 4-minute drive from Dubai Mall and a few minutes from Dubai World Trade Centre
- Free shopping centre shuttle service
A 24-hour business centre, 28 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a nightclub are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Downtown was completed in September 2023.
Smoking is allowed in designated areas at this 4-star Dubai hotel.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Height restrictions apply for on-site parking
- 24-hour return airport shuttle (surcharge)
- Free shopping centre shuttle
- Limo/town car service
- Free secured, covered valet parking on site
- Limited on-site parking (max 1 space per unit)
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 79 for adults and AED 39.50 for children
- 2 bars/lounges
- 3 restaurants
- A coffee shop/cafe
- A poolside bar
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- Bayty
- Deli Grind
- Havana lounge
- La Vie Dubai
- Narrah lebanise
Things to do
- Children's pool
- Full-service spa
- Health club
- Nightclub
- Outdoor pool
- Outdoor tennis court
- TV in common areas
Family friendly
- Babysitting (surcharge)
- Children's pool
- In-room cot
- Laundry facilities
- Lifeguards on site
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
Business services
- 24-hour business centre
- 28 meeting rooms
Outdoors
- Outdoor entertainment area
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Rooftop terrace
Full-service spa
- 12 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hydrotherapy
- Prenatal massages
- Reflexology
- Spa open daily
- Swedish massages
- Thai massages
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Area rugs in public areas
- Handrails in stairways
- Lift
- Stair-free path to entrance
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- 1 building
- 47 floors
- Banquet hall
- Built in 2013
- Designated smoking areas (fines apply)
- Lifeguards
- Renovated entire property - September 2023
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Free cot
- Pillow menu
- Select Comfort mattress
Bathroom
- Bidet
- Deep soaking bathtub
- Designer toiletries
- Dressing gowns
- Hair dryer (on request)
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels provided
Entertainment
- 22-inch LCD TV with premium satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Free daily newspapers
- Iron/ironing board on request
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
- Pets and service animals are not allowed at Carlton Downtown
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for AED 157.0 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.
- A damage deposit of AED 500 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately AED 79 for adults and from AED 39.5 for children
- Airport shuttle fee: AED 200 per person (one-way)
- Early check-in fee: 50 per cent of room rate (subject to availability)
- Late check-out fee: 50 per cent of room rate (subject to availability)
- Rollaway bed fee: AED 157.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
We should mention
- Pool access available from 7:00 AM to 7:00 PM
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets and service animals are not allowed on site.