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Carlton Dubai Creek Hotel

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Photo gallery for Carlton Dubai Creek Hotel

Interior entrance
Restaurant
Outdoor pool
Rooftop terrace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

View in a map
15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai
  • Gold Souk
    ‪11 min walk‬
  • Dubai Cruise Terminal
    ‪4 min drive‬
  • BurJuman Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for One Bedroom - City View

1 bedroom, minibar, desk, iron/ironing board

One Bedroom - City View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom - Creek View

1 bedroom, minibar, desk, iron/ironing board

One Bedroom - Creek View

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Room - Creek View

1 bedroom, minibar, desk, iron/ironing board

Studio Room - Creek View

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Room - City View

1 bedroom, minibar, desk, iron/ironing board

Studio Room - City View

9.6 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Studio Creek View

1 bedroom, minibar, desk, iron/ironing board

Studio Studio Creek View

  • Sleeps 2

View all photos for Standard Studio

1 bedroom, minibar, desk, iron/ironing board

Standard Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

1 bedroom, minibar, desk, iron/ironing board

One-Bedroom Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment With Creek View

1 bedroom, minibar, desk, iron/ironing board

One-Bedroom Apartment With Creek View

  • Sleeps 3

City View One Bedroom

  • Sleeps 3

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About this property

Carlton Dubai Creek Hotel

Waterfront hotel with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Carlton Dubai Creek Hotel offers 126 air-conditioned accommodations with minibars and complimentary bathrobes. Kitchenettes offer fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include slippers, bidets and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include Swedish massages, Thai massages, facials and body scrubs.
During your stay at Carlton Dubai Creek Hotel, you're just a quick walk from Deira Twin Towers Shopping Centre. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Amenities include laundry facilities, a lift and a rooftop terrace
  • On-site recreation includes a gym and a steam room
  • Within a 15-minute walk of Gold Souk and Al Ghurair Centre
Carlton Dubai Creek Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Carlton Dubai Creek Hotel. Free valet parking is available.

Smoking is allowed in designated areas at this Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Carlton Dubai Creek Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Dubai Creek Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 105.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Dubai Creek
Carlton Dubai Creek Hotel Hotel
Carlton Dubai Creek Hotel Dubai
Carlton Dubai Creek Hotel Hotel Dubai

Carlton Dubai Creek Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 120 reviews
Rating 8 - Good. 28 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 9 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nizam Abdulrehman Haji

Liked: Cleanliness, amenities
Very near to Deira and baniyas square station
Stayed 6 nights in May 2025

10/10 Excellent

Mustafe

Stayed 2 nights in May 2025

2/10 Terrible

Sidra

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star that’s for sure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Azmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the hospitality and the actual hotel. We were lucky to get a free upgrade which we were so grateful for as we were there for 14 nights! Suite was so massive and the view from the windows were stunning. Walking distance from Metro station. Totally recommend.
Stayed 9 nights in Feb 2025

8/10 Good

Fred

Liked: Cleanliness
Staff are excellent , all are prime, Monica,Winnie are pluses to this hotel. Security and concierge Would definitely come back.
Stayed 5 nights in Mar 2025

6/10 Okay

Raamy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Since our last visit to Dubai and stay at Carlton Dubai Creek (4 times), seems like the service at the hotel has be seriously degraded! Sad but true. The bathroom in our room had the shower cubicle leaking badly? Also some of the staff members are somewhat unfriendly and seemed aggressive with there response to our reports of issues with the room. However, some staff members were pleasant and helpful. Unfortunately we won't be staying there for our next visit to Dubai.
Stayed 7 nights in Feb 2025

8/10 Good

fozy

Stayed 9 nights in Feb 2025

6/10 Okay

Subhadipta

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

imad

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not bad but I wouldn't recommend it.

Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
Stayed 7 nights in Jan 2025

6/10 Okay

K

Liked: Staff & service

Excellent location but need some TL

The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Stayed 7 nights in Jan 2025

10/10 Excellent

Fadumo

Stayed 4 nights in Nov 2024

8/10 Good

Bisher

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2024

10/10 Excellent

Naveen Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, closer proximity to all tourist locations in and around Dubai City
Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafe

Stayed 2 nights in Dec 2024

10/10 Excellent

Mowlid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
Stayed 1 night in Dec 2024

4/10 Poor

stacy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

Maricar

Stayed 4 nights in Oct 2024

10/10 Excellent

Teck Wee

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

Osama

Travelled with family
Liked: Cleanliness, amenities
Riza at the front desk was great as usual. But the property is in need of a bit of renovation. Bathroom tap was leaking and air conditioning need to be checked as cigarette smoke smell was coming through. Also there were a lot of small fruit flies in the kitchen area in the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mustafe

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mustafe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging infrastructure, but amazing staff!

Location is great. Lobby is a big wow (worthy of 4 stars). Room is good, but there are lots of noticeable imperfections (shower floor sloped to drain out of shower instead of into drain, scuffed paint, badly installed tile, strong smell of tobacco smoke in public areas). And there is a lack of some basic supplies - no wash cloth, no dish soap, no kitchen towels, no hair conditioner. I know this review is detailed, but I expect a 4 star hotel to be a wow in the lobby & everywhere else inside the hotel. However, I want to give VERY HIGH PRAISE for the staff. Everyone was friendly, helpful, and professional.
Stayed 3 nights in Oct 2024

8/10 Good

Sadrac

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Gulzar Alam

Business traveller
Liked: Cleanliness

Nit value for money

Stayed 2 nights in Oct 2024