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Hyatt Regency Dubai Creek Heights

5.0 star property

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Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
Creator video
3 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Room service

Explore the area

View in a map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Dubai World Trade Centre
    ‪4 min drive‬
  • City Centre Deira
    ‪4 min drive‬
  • BurJuman Mall
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access | Minibar, in-room safe, desk, laptop workspace

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(30 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access | Minibar, in-room safe, desk, laptop workspace

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite | Minibar, in-room safe, desk, laptop workspace

Prince Suite

  • 193 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Emiri Suite

Emiri Suite | Minibar, in-room safe, desk, laptop workspace

Emiri Suite

  • 150 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room (4 adults)

Family Room (4 adults) | Minibar, in-room safe, desk, laptop workspace

Family Room (4 adults)

  • 55 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access | Minibar, in-room safe, desk, laptop workspace

Family Suite-Club Access

  • 69 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Dubai Creek Heights

Luxury hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Dubai Creek Heights. During your stay, you're just a quick walk from Mohammed Bin Rashid University Of Medicine and Health Sciences. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at La Tablita, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, hot stone massages or manicures and pedicures at NYSA Spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Dubai Creek and a few minutes from BurJuman Mall
  • Airport and shopping centre shuttle service available for a fee
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily.
La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Market24 – This delicatessen specialises in international cuisine. Open daily.
Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,445 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1400
  • New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Hyatt Regency Dubai Creek Heights offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 968 reviews
Rating 8 - Good. 252 out of 968 reviews
Rating 6 - Okay. 77 out of 968 reviews
Rating 4 - Poor. 39 out of 968 reviews
Rating 2 - Terrible. 39 out of 968 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bridget, Ibadan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping team are amazing
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 6 nights in May 2025

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Prashant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in May 2025

8/10 Good

Shaukat

Stayed 4 nights in May 2025

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Seyed Ali

Stayed 2 nights in May 2025

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Precious

Stayed 3 nights in May 2025

10/10 Excellent

Genevieve B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my partner. We loved our stay here. Everything was super clean. Amazing staff. Thank you Hyatt Regency Dubai Creek for making our stay one of the best
Stayed 4 nights in May 2025

10/10 Excellent

Grahame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff - polite, friendly and helpful. Clean and pleasant environment. Great food.
Stayed 8 nights in Apr 2025

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Okay location. Okay hotel.. nothing spectacular

Okay location. Make sure it works for you. Taxis are hard to come by and the concierge team tries to constantly make you use their over priced hotel taxis.. don’t fall for it. And wait for a regular taxi. Roof top bar / restaurant is superb. Make sure to try it.
Stayed 3 nights in Apr 2025

8/10 Good

Stephan-Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

shafeeq

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Shaw Jiun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Kayode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Nadine Salah

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel to stay, clran, convenient and friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Hyatt Regency Dubai Creek Heights review Bookings: 11-17th April & 17-20th April 2025 1. Hyatt Regency Dubai Creek Heights listed as a 5 star hotel. On arrival it appears as usual Dubai hotel. Lot’s taxi and limousine crowding the entry. The lobby is huge giving an image of refinement. Check in is swift with a pleasant attendant assisting. 2. Room good size king room king bed, cupboards, table chairs and lounge chairs. Plenty of shelves for suit cases etc. Nice draw bar fridge very clever and easy to use. Lots space I like it. 3. Bathroom - ouch. It’s just a very poor design. Not much room between the bath and basin. I’ll manage. 4. Shower opps. Looks impressive 2 shower heads. 1 portable 1 very large disc rain like. When showering I noticed the serious flaws. When you take the hand rail on one wall then the squeeze bottles on another then the taps you become quite crowded in. First shower I was knocking everything. I did a quick measurement and I believe it’s 750mm long the longest part. 450mm along the tap wall. 400mm deep. So you see even a medium tall person will struggle. Now a taller 189cm male is just annoyed. Too late now. 5. Pool day. Hmmm pool rather small for a 5 star hotel. Beds ahh woopps no mattress. No mattress on a Five Star Hotel cabana lounge. What really. 6. Well I guess all the glitz and glamour are just masking a 3-4 star hotel in disguise. 7. Despite my negative attitude towards the hotel I decided to extend. I just didn’t feel like pac
Stayed 6 nights in Apr 2025

10/10 Excellent

Aamir Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 9 nights in Apr 2025

10/10 Excellent

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025