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InterContinental Dubai Festival City by IHG

5.0 star property

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Photo gallery for InterContinental Dubai Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

View in a map
Crescent Drive, Dubai Festival City, Dubai, 45777
  • Dubai Festival City Mall
    ‪3 min walk‬
  • Dubai Creek
    ‪10 min walk‬
  • City Centre Deira
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds (Waterfront View)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access

  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Waterfront View)

9.2 out of 10
Wonderful
(11 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Club lounge access (Creek View)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, Club lounge access (Creek View)

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Club lounge access

  • 165 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Diplomatic)

  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Burj Khalifa View)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

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About this property

InterContinental Dubai Festival City by IHG

Luxury Dubai hotel connected to the convention centre, steps from Dubai Festival City Mall
4 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and free train station pick-up. Other amenities include 2 bars/lounges, a health club and a poolside bar.
InterContinental Dubai Festival City by IHG offers 508 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at InterContinental Dubai Festival City by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from Dubai Festival City Mall. Features include free WiFi in public areas, free valet parking and free train pick-up service.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Anise, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, detox wraps or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dubai Festival City Mall
  • Free train station pick-up, train station drop-off and local-area shuttle service
InterContinental Dubai Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 45747 square feet (4250 square metres) and includes a conference centre. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury InterContinental Dubai Festival City by IHG. An area shuttle within 10 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
Anise – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Karam Al Bahr – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Pierre's Bistro and Bar – This bistro specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
Choix by Pierre Gagnaire – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Vista Bar & Terrace – This bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 kilometres
  • Free train station pick-up shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (45,747 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 145 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 637 reviews
Rating 8 - Good. 132 out of 637 reviews
Rating 6 - Okay. 34 out of 637 reviews
Rating 4 - Poor. 8 out of 637 reviews
Rating 2 - Terrible. 10 out of 637 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

georges

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nalene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff from entering the hotel, club floor were very friendly, helpful and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

omar

Stayed 1 night in May 2025

10/10 Excellent

Mohd

Stayed 4 nights in Apr 2025

2/10 Terrible

Karim, new york

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
When I checked in they gave me the only suite that was on a non-smoking floor and yet it smelled badly of smoke. I asked to change the room and the next room smelled so badly of mold. I was so tired I stayed there and woke on next morning with swollen face since I am allergic to mold. I won’t stay ever again here. On top of that the prices for breakfast and the cafe are outrageous.
Stayed 2 nights in May 2025

10/10 Excellent

Ayaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohd

Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025

10/10 Excellent

Adane Hailu, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shikha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay - to less sunbeds at pool area!

perfect hotel; nicely connected to the great mall (festival city). breakfast is good. sunbeds at pool are very limited, though a little fight for a place (at least weekends).
pool
room burj khalifa view (8th floor)
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Mansour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice
Stayed 2 nights in Dec 2024

8/10 Good

Hooria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom issues.

The only issue I had was with the bathroom. The door for the toilet opened the wrong way and the taps for the shower were 6 feel away! More importantly, there was no lighting above or around the mirror to put your makeup on. The mirror light was below the mirror. At least provide one of those small lit makeup mirrors, because you know - women travel too and we wear makeup!
Stayed 2 nights in Jan 2025

10/10 Excellent

Milan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Service is excellent. However, the place is probably due for an upgrade. The bathroom had some mold in the ceiling. The food variety is great. However, the quality varies from one one type of food to another. A change that I did not like was charging for coffee and drinks in dinner. We were upgraded but we had to decline because the 1 bedroom suite had a film on its windows which blurred the view to the creek. I think the window films are there because of the video projection on the building at night. They need to do something about this.
Stayed 13 nights in Jan 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Amenities
Amazing view..clean comfortable room
Stayed 3 nights in Jan 2025

8/10 Good

Ashfaq

Stayed 1 night in Jan 2025

10/10 Excellent

Ebony

Stayed 2 nights in Dec 2024

10/10 Excellent

Vikashkumar

Stayed 1 night in Nov 2024

10/10 Excellent

Rayner

Liked: Cleanliness, staff & service, property conditions & facilities
Like the proximity to the airport and the spacious suite. The floor smelled like smoke was the only issue
Stayed 1 night in Dec 2024

10/10 Excellent

Meshal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extent
Stayed 2 nights in Dec 2024

10/10 Excellent

rodrigo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Nov 2024