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"As global travelers we thought that only our 6 star cruise line could deliver such wonderful service. This hotel exceeded our expectations. " More
13 Mar 2017 by Rami Serhal - Hotel Manager
Dear valued guest, Thank you for choosing Kempinski Hotel Mall of the Emirates and for sharing this amazing feedback with us, it was a great pleasure to read it and I'll be very happy to share it with the whole team. We look forward to welcoming you back in the near future. Yours sincerely, Rami Serhal Hotel Manager
21 Feb 2022 by Slim Zaiane
Dear Mr. Bruno, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager
21 Jul 2019 by KIDXB
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted that you enjoyed overall experience in our hotel. We look forward to your next visit in the near future. Yours sincerely, Slim Zaiane General Manager
29 Jan 2018 by Steffen Opitz Hotel Manager
Dear Ms. Nevia, Thank you for your valuable feedback. We are delighted that you enjoyed our accommodation and services. It is satisfying to know that we could contribute to your enjoyable stay. I have also noted your comment regarding some of the prices being higher than you have expected. Rest assured that we as a management team, continually look into our prices to ensure that our prices remain competitive, ensuring the value-cost allocation is right for our guests. Once again, thank you for your feedback and for your recommendation to our hotel. We look forward to welcoming you back soon. Yours sincerely, Steffen Opitz Hotel Manager
During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and sledging. After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a 24-hour fitness centre and a steam room. Kempinski Mall Of The Emirates helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi and wired Internet are free in public spaces. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Kempinski Mall Of The Emirates offers 388 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Aspen – This café specialises in international cuisine.
Olea – This restaurant specialises in Middle Eastern cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Eugène Eugène – This restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Salero Tapas & Bodega – This restaurant specialises in Spanish cuisine and serves brunch, lunch and dinner. Open daily.
Mosaic Chill – This bar specialises in international cuisine. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Kempinski Mall Of The Emirates offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
