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Mövenpick Grand Al Bustan Dubai

5.0 star property

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Photo gallery for Mövenpick Grand Al Bustan Dubai

Lobby
Creator video
7 restaurants, lunch, dinner served; Asian cuisine
Reception
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Casablanca Road, Al Garhoud, Dubai, 30880
  • City Centre Deira
    ‪15 min walk‬
  • Dubai Festival City Mall
    ‪3 min drive‬
  • BurJuman Mall
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min walk‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 Double Bed

  • 43 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed (Executive)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed (Executive)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mövenpick Grand Al Bustan Dubai

Luxury hotel with 7 restaurants and full-service spa
7 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Mövenpick Grand Al Bustan Dubai offers 279 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Flow Health Club. Services include deep-tissue massages, hot stone massages, Swedish massages and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mövenpick Grand Al Bustan Dubai. During your stay, you'll be within walking distance of City Centre Deira. Features include free WiFi in public areas and free valet parking, plus 7 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine while dining at Bambooda
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages or manicures and pedicures at Flow Health Club
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from City Centre Deira and a few minutes from Al Ghurair Centre
  • Local-area shuttle service available
Mövenpick Grand Al Bustan Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Mövenpick Grand Al Bustan Dubai. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bambooda – This restaurant specialises in Asian cuisine and serves lunch and dinner.
Hibachi – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Roda Grill and Bar – This steakhouse specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Makan – This buffet restaurant specialises in international cuisine. Open 24 hours. Open daily.
Al Mawal – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Mawal
  • Bambooda
  • Hibachi
  • Makan
  • Roda Grill and Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Piano
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 60 for children
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Al Bustan Rotana Dubai
Al Bustan Rotana Dubai Hotel
Bustan Rotana
Bustan Rotana Hotel
Dubai Al Bustan
Dubai Al Bustan Rotana
Rotana Bustan
Rotana Dubai Al Bustan
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel
Al Bustan Rotana
Roda Al Bustan Hotel Dubai
Roda Al Bustan Hotel
Roda Al Bustan Dubai
Al Bustan Rotana - Dubai Hotel
Roda Al Bustan
Movenpick Al Bustan Dubai
Roda Al Bustan Managed by Mövenpick
Mövenpick Grand Al Bustan Dubai Hotel
Mövenpick Grand Al Bustan Dubai Dubai
Mövenpick Grand Al Bustan Dubai Hotel Dubai

Mövenpick Grand Al Bustan Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adnan, Tarneit

Stayed 1 night in Mar 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Conveniently close to the airport, but would benefit from some renovations
Stayed 1 night in Apr 2025

10/10 Excellent

Aron T, Fort Lee

Stayed 1 night in Apr 2025

10/10 Excellent

Pavin, Feltham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, convenient to airport hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

lubna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and equally good service. Enjoyed our family stay
Stayed 1 night in Apr 2025

2/10 Terrible

ARJUN

Stayed 18 nights in Mar 2025

8/10 Good

HAYATH

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient hotel. Staff not friendly both at the front desk and restaurant. No one cared about the injury my wife had due to their negligence leaving a mattress plastic corner with staples on the floor that stuck in her foot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport very convenient
Stayed 1 night in Mar 2025

4/10 Poor

GERARD

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
I traveled with my two kids from Canada and stayed at your hotel for 12 days. Overall, the service was good, but the front desk manager was very unprofessional. There was a booking mistake on my part for one night. On April 3rd, we returned to the hotel around 9:00 PM and noticed the room hadn't been cleaned, but we didn’t mind. We packed and went to bed, planning to leave for the airport at 4:45 AM. At 3:00 AM, the phone rang, but I didn’t answer, thinking it was one of my kids’ alarms. Moments later, a staff member entered the room unannounced, waking us up. He asked if I needed to extend the stay. I said no—we were leaving in a couple of hours. Then I received more calls, and around 5:00 AM, the front desk told me I needed to pay for an extra night. I explained it was an honest mistake and agreed to pay. However, I was surprised when someone came to the door immediately asking for AED 1,490—far more than the AED 303 I paid per night on April 1st and 2nd. After a brief disagreement, she eventually reduced the charge to AED 900 and asked if that was acceptable. I informed her that I was not satisfied with the amount, but if I had no other choice, I would proceed with the payment. She claimed to have refunded the original amount of AED 1,490; however, after three days, I have yet to receive the refund. In the meantime, I was charged AED 900. I find this situation completely unacceptable and unprofessional, and as a result, I will not be staying again.

10/10 Excellent

Mike

Stayed 3 nights in Apr 2025

8/10 Good

HAYATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airports.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Rhoda Myra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor check in experience

The hotel offered an online check in which I thought would make the entire check in experience seamless. Wrong. The check in counters were chaotic and the person attending to me was immensely distracted and was more concerned with helping out his colleague with a demanding customer, so much so that I was never given any instruction on where to get the breakfast I paid for with my stay, no instructions on wifi, and he almost forgot to give me back my husband’s id - and claimed he already gave it back to me. That was the icing on the cake - actually blaming your customer for something that was your fault. This experience soured our entire stay and we will not go back to this place nor recommend it.
Stayed 1 night in Mar 2025

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Milen

Stayed 1 night in Mar 2025

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Anis

Stayed 1 night in Mar 2025

8/10 Good

PRAKASH

Stayed 10 nights in Mar 2025

10/10 Excellent

Ihab

Stayed 1 night in Mar 2025

8/10 Good

KUBER

Stayed 18 nights in Mar 2025

10/10 Excellent

Aun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

MS OM KUMARI

Stayed 12 nights in Mar 2025

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025