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Novotel Bur Dubai

Property class: 4

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Photo gallery for Novotel Bur Dubai

Executive Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, minibar, in-room safe, individually furnished
Executive Double Room, 1 Double Bed with Sofa bed | 1 bedroom, minibar, in-room safe, individually furnished
2 bars/lounges, poolside bar
Executive Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, minibar, in-room safe, individually furnished
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Dubai Healthcare City, Dubai, 0
  • Place, Mohammed Bin Rashid University Of Medicine and Health Sciences
    ‪3 min walk‬
  • Place, Creek Park
    ‪4 min walk‬
  • Place, Wafi City Mall
    ‪6 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 Double Bed with Sofa bed

Executive Double Room, 1 Double Bed with Sofa bed | 1 bedroom, minibar, in-room safe, individually furnished

Executive Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | 1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Suite, 1 Double Bed with Sofa bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed, Terrace

1 bedroom, minibar, in-room safe, individually furnished

Executive Suite, 1 Double Bed with Sofa bed, Terrace

7.0 out of 10
Good
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Deluxe Twin Room, 2 Single Beds, Balcony | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Single Beds, Balcony

  • Sleeps 2
  • 2 Single Beds

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About this property

Novotel Bur Dubai

This hotel features 2 outdoor pools, a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Novotel Bur Dubai offers 219 accommodations with minibars and a safe. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Novotel Bur Dubai. During your stay, you're just a quick walk from Mohammed Bin Rashid University Of Medicine and Health Sciences. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a poolside location while dining at Hang out Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Dubai Creek and a few minutes from BurJuman Mall
Novotel Bur Dubai offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There's an onsite business centre. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel Bur Dubai. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hang out Cafe – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hang out Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bur Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 01141
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Bur Dubai Hotel
Novotel Bur Dubai Dubai
Novotel Bur Dubai Hotel Dubai

Novotel Bur Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 232 reviews
Rating 8 - Good. 55 out of 232 reviews
Rating 6 - Okay. 18 out of 232 reviews
Rating 4 - Poor. 15 out of 232 reviews
Rating 2 - Terrible. 5 out of 232 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

GABY

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff Daphne who works in the restaurant was amazing with my 5 year old daughter and helped getting food for her that she liked.
Stayed 6 nights in Jan 2026

4/10 Poor

Moh'd

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated , not maintained , way overpriced
Stayed 1 night in Jan 2026

10/10 Excellent

Eve

Stayed 2 nights in Dec 2025

4/10 Poor

Lejla

Stayed 4 nights in Jan 2026

4/10 Poor

Vipul

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was not working. Breakfast area was small. Staff was not cooperative.
Stayed 5 nights in Dec 2025

8/10 Good

anil

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good well maimtained
Stayed 3 nights in Dec 2025

6/10 Okay

ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Shahid

Stayed 1 night in Nov 2025

6/10 Okay

Mohsen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good condition but the breakfast did not meet the expectation.
Stayed 2 nights in Dec 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service
The lobby is very nice, the room was dirty, carpet disgusting. Also it smelled bad.
Stayed 1 night in Nov 2025

10/10 Excellent

Ross Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Geat Places
Stayed 2 nights in Nov 2025

10/10 Excellent

Rajan, Al Ain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay .. the staff was courteous.. the room were tidy and were maintained to their best .. thank you to Alex and his team for looking after my needs during my stay at Novotel .. you guys are amazing.. take care ..
Stayed 4 nights in Nov 2025

10/10 Excellent

Jasmin

Stayed 4 nights in Oct 2025

6/10 Okay

Maryam

Stayed 8 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Stayed 3 nights in Nov 2025

8/10 Good

Muna

Liked: Amenities, property conditions & facilities
The carpet in the room was not clean however, the hotel is good.
Stayed 10 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindly team
Stayed 3 nights in Sep 2025

10/10 Excellent

Bedru

Stayed 1 night in Oct 2025

2/10 Terrible

Farouk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible pillows, service was rubbish. Breakfast was like eating in a zoo
Stayed 2 nights in Oct 2025

10/10 Excellent

Rahma, DOHA

Stayed 3 nights in Oct 2025

10/10 Excellent

Jawed

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sawai Madho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Oct 2025