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Sofitel Dubai Downtown

5.0 star property
VIP Access

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Photo gallery for Sofitel Dubai Downtown

Food and drink
2 outdoor pools, pool umbrellas, pool loungers
Lobby
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio

Junior Studio | City view from property

Junior Studio

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View) | 1 bedroom, premium bedding, down duvets, minibar

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

  • 147 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView) | 1 bedroom, premium bedding, down duvets, minibar

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • 243 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

9.6 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

City view

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

1 bedroom, premium bedding, down duvets, minibar

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 150 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds

8.0 out of 10
Very good
(8 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room | 1 bedroom, premium bedding, down duvets, minibar

Luxury Le Petit Prince Kids & Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

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About this property

Sofitel Dubai Downtown

Luxury hotel connected to a shopping centre in Dubai with 5 restaurants
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Dubai Downtown. During your stay, you'll be connected to a shopping centre and just a quick walk from Dubai Mall. Free WiFi in public areas, free self-parking and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at L`Apero, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Emaar Square and Dubai Mall
  • Free beach shuttle service
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square metres) and includes a conference centre. A fitness centre, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
L`Apero – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Brasserie Lutetia – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Petit Cafe by Sofitel – On-site café. Open daily.
Mosaic Pool and Lounge – This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,956 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (305 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1002 reviews
Rating 8 - Good. 161 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hamze

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lesette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Clean. Loved the breakfast. Loved the nightlife. Walked to the metro. Great view.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Pilar

Stayed 4 nights in Apr 2025

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and very clean hotel.The staff were friendly, starting from the concierge, reception, room service, the cleanliness and calmness of the hotel were excellent, and the services were provided promptly. The Great breakfast buffer. The infinity pool was amazing! Everything was ok We will be back!
Stayed 3 nights in Apr 2025

4/10 Poor

Murray

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bunk beds in family room very uncomfortable and shaky. Main bed was uncomfortable. The pool and pool area were not as clean as I would have expected. The breakfast was poor and the area for breakfast service was tired.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice pool, great view!

Had a corner room with great view to the city although Burg Khalifa was partially blocked. Great view from the pool. Excellent service with very friendly staff making you feel extremely welcoming. Conveniently located near the metro ad well!
Stunning view from the pool
Stayed 2 nights in Apr 2025

10/10 Excellent

James S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel w nice restaurants. Easy walking to shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel Dubia

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

HATIM, Orlando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel location, very close to Dubai mall, Burj Khalifa, walkable to all the shopping with convenience.
Stayed 3 nights in Apr 2025

4/10 Poor

seyed hani elamahdi mortazavi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Shaikha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ilse

Stayed 10 nights in Mar 2025

10/10 Excellent

Diann

Stayed 6 nights in Dec 2024

10/10 Excellent

Hadir, sterling hieghts

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody very nice I recommend this hotel very clean employee & management all nice and if you have any problem, they’ll go out of the way to fix it me and my family loved it We definitely be back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Arjun, Kathmandu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice and one girl Ms Divya was serving with professional way. Thanx to her
Stayed 3 nights in Mar 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt super safe and staff was so kind to me during my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to downton and the mall. The room was very specious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near skywalk to the Dubai Mall. Staff was outstanding.
Stayed 2 nights in Mar 2025

8/10 Good

Shamir

Stayed 6 nights in Feb 2025