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Sofitel Dubai Downtown

5.0 star property
VIP Access

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Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
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Luxury Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
3 bars/lounges, swim-up bar, poolside bar
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio

Premium bedding, down duvets, minibar, in-room safe

Junior Studio

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Club lounge access

  • Partial sea view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

  • City view
  • 147 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView) | Premium bedding, down duvets, minibar, in-room safe

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • City view
  • 243 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Apartment, 1 Bedroom

  • Partial sea view
  • 83 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

  • Bay view
  • 90 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

City view

Junior Suite, 1 King Bed (Burj Khalifa View)

  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

  • City view
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

  • Partial sea view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down duvets, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • City view
  • 150 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds

  • City view
  • 53 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room | Premium bedding, down duvets, minibar, in-room safe

Luxury Le Petit Prince Kids & Family Room

  • Bay view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

Similar properties

Poolside bar

Shangri-La Dubai

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (1302)
The price is €145
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Shangri-La Dubai

About this property

Sofitel Dubai Downtown

Luxury hotel connected to a shopping centre in Dubai with 5 restaurants
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Dubai Downtown. During your stay, you'll be connected to a shopping centre and just a quick walk from Dubai Mall. Free WiFi in public areas, free self-parking and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at L`Apero, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, manicures and pedicures or body wraps at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Emaar Square and Dubai Mall
  • Free beach shuttle service
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square metres) and includes a conference centre. A fitness centre, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
L`Apero – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Brasserie Lutetia – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Petit Cafe by Sofitel – On-site café. Open daily.
Mosaic Pool and Lounge – This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,956 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (305 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 703089

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1003 reviews
Rating 8 - Good. 166 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zarlasht

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the suite.
Stayed 8 nights in Feb 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Alain, New York

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel for Dubai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks
Stayed 5 nights in Feb 2025

10/10 Excellent

Lumturi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 6 nights in Feb 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Sofitel Downtown

Modern sleek hotel, with spacious rooms and some overlook Burj Khalifa 😍 … The hotel is conveniently located minutes away from Dubai Mall (can walk via the airconditioned metro tunnel). Taxis and Metro station are at your doorstep. Staff are professional and friendly. Great buffet breakfast, but the seating area is considered small in comparision to the hotel, so the staff might allocate you a table further away from the buffet. We stayed at this hotel for 8 nights and would recommend it for families and business travellers.
Stayed 8 nights in Dec 2024

10/10 Excellent

Temitope

Stayed 4 nights in Jan 2025

10/10 Excellent

FAHAD

Stayed 1 night in Feb 2025

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in Downtown Dubai!
Stayed 7 nights in Jan 2025

6/10 Okay

RANA

Business traveller
Liked: Cleanliness
Stayed 8 nights in Jan 2025

6/10 Okay

Faramarz

Liked: Staff & service
Overall ok
Stayed 3 nights in Jan 2025

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

ariel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TAGHREED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Myuran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great central location near Dubai mall and metro stop. Great views of the city and great pool
Stayed 3 nights in Jan 2025

10/10 Excellent

Preyankan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with great swimming pool with view on burj khalifa
Stayed 8 nights in Jan 2025

10/10 Excellent

juan, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Absolutely amazing hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Lubna

Stayed 9 nights in Jan 2025

10/10 Excellent

Syed

Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in downtown. A little over-rated, not clear view of Burj Khalifa and expensive. There are more options near-by.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nazreena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert at check in was wonderful and all the staff were helpful and pleasant!
Stayed 1 night in Jan 2025

10/10 Excellent

Sheetal

Stayed 4 nights in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel Dubai Downtown is in a great location downtown, in close proximity to the metro and the Dubai Mall. Great view of the city from our room. Fitness room, spa, pool, and breakfast were all highlights from our stay at the Sofitel. Staff were so attentive, friendly, and helpful.
Stayed 1 night in Dec 2024