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Swissotel Al Ghurair

5.0 star property
VIP Access

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Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms) | 1 bedroom, minibar, in-room safe, desk
Suite, 1 Double Bed, Corner | 1 bedroom, minibar, in-room safe, desk
Lobby lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Omar Bin Al Khattab Street, Dubai, 185051
  • Place, Al Ghurair Centre
    ‪1 min walk‬
  • Place, Gold Souk
    ‪3 min drive‬
  • Place, Dubai Cruise Terminal
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(12 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Classic Suite, 1 Double Bed

  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Corner

1 bedroom, minibar, in-room safe, desk

Suite, 1 Double Bed, Corner

  • 112 sq m
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss, Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms)

Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms) | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms)

  • 93 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 1 Double Bed

In-room dining

Premium Suite, 1 Double Bed

  • 132 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 King Bed and 2 Twin Beds (Connecting rooms)

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed and 2 Twin Beds (Connecting rooms)

  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

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About this property

Swissotel Al Ghurair

Luxury Dubai hotel connected to a shopping centre, steps from Al Ghurair Centre
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a health club, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around Swissotel Al Ghurair. During your stay, you'll be connected to a shopping centre and just a quick walk from Al Ghurair Centre. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Liwan
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, aromatherapy or body wraps at Swissotel Spa and Sport
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Al Ghurair Centre and 5 minutes by car from Gold Souk
  • Free beach shuttle service
Swissotel Al Ghurair offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at the luxury Swissotel Al Ghurair. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Liwan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Yasmine Lounge – This café specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 for adults and AED 65 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Liwan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 125 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 129 for adults and from AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Swissotel Al Ghurair offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Swissotel Al Ghurair.

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nazihah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprise with to be near Deira area Dubai where it’s is so comfortable and lovely. The mall is just next door which is wonderful. Breakfast spread is good. Will stay again.
Stayed 6 nights in Jul 2025

10/10 Excellent

arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars – Always our home in Dubai

Swissôtel Al Ghurair has been our preferred place to stay in Dubai for years. It truly feels like home every time. The rooms are spacious, clean, and ideal for families — we always feel relaxed as soon as we check in. What makes it even better is the location. The hotel connects directly to Al Ghurair Mall, which is super convenient for shopping, dining, and quick errands. And Union Metro Station is just opposite the hotel, making it really easy to get around the city without needing a taxi every time. The staff are friendly and professional — always helpful, especially with kids. The breakfast spread is excellent, with plenty of variety for all ages, and the pool area is great for children. We’ve tried other hotels in Dubai before, but we keep coming back here. This has been home for us — always our first choice. Highly recommended if you’re looking for a comfortable, family-friendly stay in a central location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort

Regular returnee

Always a pleasure staying here.
Stayed 2 nights in Jul 2025

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not pleased with paying for airport transportation and it was included with mb=y booking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mujahid

Stayed 4 nights in Jul 2025

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the room was massive with a big picture window with views over the city. Everything was in top working order in the room and bathroom. The hotel is part of the shopping mall with other shopping options all around. The staff were very friendly and the breakfast was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swissôtel Al Ghurair, Dubai

Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

syed

Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

SHIKHA

Stayed 5 nights in Jun 2025

10/10 Excellent

fartun

Stayed 12 nights in May 2025

10/10 Excellent

anna maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast. We requested a quiet room and had the best sleep ever! Location is perfect. The room was very clean and the view of Deira was beautiful. Thank you Swissotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashraf

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in May 2025

10/10 Excellent

Ericky

Stayed 6 nights in May 2025

10/10 Excellent

Feisal

Travelled with family
Liked: Amenities
Great hotel greater staff
Stayed 2 nights in May 2025

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The stay is awesome at the Swissotel. Location wise it is directly connected to the mall. The gym is 24 hr with good equipment. During our stay, they have a.half price massage promotion and we loved it. Even though it is not close to downtown area but as long as you planned ahead with your ride we don’t find it inconvenient
Stayed 4 nights in May 2025

10/10 Excellent

Michael, LYNNWOOD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Arvin

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Arcel, Las Vegas

Liked: Cleanliness
It was okay. Shower clogged.
Stayed 7 nights in Mar 2025

10/10 Excellent

Carmela Joyce

Stayed 8 nights in Apr 2025

10/10 Excellent

Amardip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with a Shopping Mall linked & metro station within walking distance
Stayed 8 nights in Apr 2025

8/10 Good

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed, cared and convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

sirajulhak

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025