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Hotel Excelsior

5.0 star property
VIP Access

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Photo gallery for Hotel Excelsior

2 bars/lounges
View from property
2 bars/lounges
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Executive Suite, Balcony, Sea View | Living area | Plasma TV, pay films

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Frana Supila 12, Dubrovnik, 20000
  • Banje Beach
    ‪3 min walk‬
  • Pile Gate
    ‪13 min walk‬
  • Old Town Harbor
    ‪2 min drive‬
  • Dubrovnik (DBV)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa Odak Deluxe Double Room Sea View, Terrace

Minibar, in-room safe, individually furnished, desk

Villa Odak Deluxe Double Room Sea View, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Single Bed

View all photos for Villa Odak Superior Double Room Sea View

Villa Odak Superior Double Room Sea View | Minibar, in-room safe, individually furnished, desk

Villa Odak Superior Double Room Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Partial Sea View

Minibar, in-room safe, individually furnished, desk

Superior Double Room, Partial Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Villa Odak Suite Sea View, French Balcony

Villa Odak Suite Sea View, French Balcony | Minibar, in-room safe, individually furnished, desk

Villa Odak Suite Sea View, French Balcony

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa Odak Deluxe Double Room Sea View, Balcony

Villa Odak Deluxe Double Room Sea View, Balcony | Minibar, in-room safe, individually furnished, desk

Villa Odak Deluxe Double Room Sea View, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, Balcony, Sea View

Executive Suite, Balcony, Sea View | Minibar, in-room safe, individually furnished, desk

Executive Suite, Balcony, Sea View

  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

7.0 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa Odak Classic Double Room

Villa Odak Classic Double Room | Minibar, in-room safe, individually furnished, desk

Villa Odak Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for New Year offer in deluxe sea view balcony double room - New Years Eve dinner included

Minibar, in-room safe, individually furnished, desk

New Year offer in deluxe sea view balcony double room - New Years Eve dinner included

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

Dubrovnik Palace

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, (1012)
The price is €555
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Dubrovnik Palace

About this property

Hotel Excelsior

Luxury hotel on the beach, with indoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Excelsior's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Excelsior offers 158 accommodations with minibars and a safe. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Excelsior's great location gets high marks from our customers. During your stay, you're just a quick walk from Banje Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Salin, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, manicures and pedicures or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Banje Beach and 14 minutes on foot from Pile Gate
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Excelsior such as an indoor pool and a fitness centre.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a steam room, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 5-star Dubrovnik hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Salin – Overlooking the ocean, this restaurant only serves breakfast.
Sensus Fine Dining – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
Prora Beach Restaurant – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Prora Beach Restaurant
  • Salin
  • Sensus Fine Dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 57 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 57 (one-way), (up to 18 years old)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123456789
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik

Hotel Excelsior Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 708 out of 880 reviews
Rating 8 - Good. 120 out of 880 reviews
Rating 6 - Okay. 30 out of 880 reviews
Rating 4 - Poor. 14 out of 880 reviews
Rating 2 - Terrible. 8 out of 880 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated hotel near old city. Quiet side of town right on the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location -10 mins walk to the old town. Really helpful staff. Breakfast was great except some guests took up sea view windows and sat there on video calls on lap tops… nothing the staff can do I guess, but maybe any future guests reading this may take note… other guests don’t want to hear you on a video call discussing your stock investments every day over breakfast!! Will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Excelsior

This was our 3rd stay at the luxurious Hotel Excelsior and our number one preference for Dubrovnik. Everything about this hotel is absolutely amazing from the views to the facilities and most of all the staff and service provided. I can’t wait for our next visit to Croatia.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Dubrovnik!

Great location! This hotel has an amazing view and great breakfast. We were sad one of the restaurants by the sea was not open due to weather but overall great hotel. Wonderful and relaxing indoor pool and saunas! Totally enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jezreel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work here are very kind. We felt very special on our anniversary. It was such a great expeirence stying here
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed in old part of hotel and our stay was amazing, only criticism is the room was a little tired
Stayed 3 nights in Apr 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and professional staff. Lovely views
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the old town across the sea
Stayed 5 nights in Mar 2025

10/10 Excellent

franco

Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Diana Imani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking sunset views. Prime location near the charming, pristine old town. The area is impeccably beautiful and clean.
Stayed 6 nights in Dec 2024

10/10 Excellent

SANDHYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel with the most amazing view, staff and facilities. Easily walkable to old town Dubrovnik. Great food, breakfast options and drinks. Amazing front row view of New Year fireworks. Thank you Excelsior! This is unbeatable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bryan, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. Very friendly and helpful staff. Nice rooms. Good breakfast. Spa area is nice as well
Stayed 5 nights in Dec 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are absolutely NO negatives. The hotel was beautiful, the room was excellent, the staff was perfect, the food delicious, the view breathtaking, walkable to Old Town in under 10 minutes, the area was so safe. So happy to have been a guest there. The staff made the start of vacation perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful view beautiful hotel easy walk to the Old Town. Fantastic staff and an excellent breakfast buffet included
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian george

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located, a very pretty 10 minute walk to the old town. The view is perfect. The museum of modern art is in the doorstep as is Banje Beach The staff are wonderful. They were helpful, friendly, and resolved little niggles with efficient, perfect customer service. Breakfast was excellent, both the hot food to order and the buffet. The variety and quality was appreciated. We only had one evening meal at the hotel. The food was very good and the wine was amazing, but, even for Dubrovnik, the price was high. Some of the Michelin recommended restaurants in town offer better value. Our first allocated room was not properly cleaned (sand all across the floor) and had a heating fault, but this was dealt with promptly and efficiently, which we were more than happy with. Spa facilities are well kept and beautiful, but the water in the hot tub and side pool with massage jets are really too cold for me to enjoy properly. The treatments were among the best I have ever experienced though. The outdoor areas by the sea have suffered significant storm damage, but I have no way of knowing how long ago. At the time of review, there were no hand rails to the sea entry or outdoor tidal pool, and the surfaces were very slippery with algae. Overall, one of the nicest hotel breaks we have had. The hotel is one of the best 5 star hotels we have ever stayed at. But given that, there were just a couple of niggles with the building and grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica, Tomball

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather, New Canaan

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch! The room upgrade gave us the best view of Dubrovnik and it was only a 5 minute walk into Old Town. There were many food options at the hotel which made it very convenient. Couldn’t have asked for a better stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

sanjay

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Donnie, KATY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right outside the Old Town. 10 minute walk.
Stayed 3 nights in Oct 2024

6/10 Okay

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice, but pricey

Check in was smooth and friendly, Staff was great getting luggage to room. Dining was expensive and portions were small. Food was okay not great, wait staff was slow, would not recommend eating here. The rooms were grossly overpriced. Pool was indoors. It was large, however no sea view. Hotel was in nice setting. If price was reduced by 40- 50% you would be getting proper value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024