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Hotel Royal Neptun

4.0 star property
VIP Access

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Photo gallery for Hotel Royal Neptun

Skyline Premium Suite Sea View Balcony | Balcony view
On the beach, beach bar
Luxury Double or Twin room, Sea view | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe
Lobby sitting area
2 bars/lounges, poolside bar, beach bar

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Copacabana Beach
    ‪7 min walk‬
  • Lapad Beach
    ‪15 min walk‬
  • Dubrovnik Ferry Port
    ‪7 min drive‬
  • Dubrovnik (DBV)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

LCD TV

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • 54 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Double Room, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Premium Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room with Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Panoramic Double or Twin Room, Balcony, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony | 2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Skyline Premium Suite Sea View Balcony

  • 70 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Single Sofa Bed and 2 Single Beds

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About this property

Hotel Royal Neptun

On beach with 3 outdoor pools, near Dubrovnik Ferry Port
Catch some rays at the beach or spend the day relaxing at Hotel Royal Neptun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hotel Royal Neptun's great location. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with hot stone massages, body scrubs or aromatherapy at Ariston Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • 6 minutes by car from Dubrovnik Ferry Port and 6 minutes from Gruz Harbor
  • Airport and ferry terminal shuttle service available for a fee
Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mediterraneo – This beachfront buffet restaurant serves breakfast, lunch and dinner.
Zoe – This beachfront restaurant serves brunch, lunch and dinner. Open daily.
La Castile – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. Open daily.
On the Rocks – This cocktail bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

Croatian, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Neptun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property's swimming pools are subject to closure periodically due to weather conditions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Hotel Royal Neptun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 596 out of 891 reviews
Rating 8 - Good. 245 out of 891 reviews
Rating 6 - Okay. 37 out of 891 reviews
Rating 4 - Poor. 5 out of 891 reviews
Rating 2 - Terrible. 8 out of 891 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean View

The ocean view is definitely worth the up pay. Rooms were immaculate, beds very comfortable but you can't beat the views at this place. Amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Peggy Shoi Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is phenomenal. The room, location and views are amazing. Couldn’t have asked for better quality of service, food and the cleanliness of the place is just flawless!!
Stayed 4 nights in Apr 2025

8/10 Good

Mrs judidth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Todd, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a room with a view of the Adriatic and some islands. You won't regret it. Use the gym and spa and walk the promenade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat a room with a view onto the Adriatic. The breakfast is ample and delicious. The facility has a gym and spa and we took advantage of both.
Stayed 1 night in Mar 2025

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort hotel on the Adriatic. Convenient bus line to Dubrovnik old town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then expected. Photographs online do not serve it well. Lot's of space to be round pool or in bar. Room was fabulous. Staff were kind and helpful and breakfast was fresh and delicious
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgia A, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and service. Loved the location and viewsvof the Adratic Sea.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and the properties were extensive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a resort. Cliff jumping, pools, bars, beaches. Walking distance to town and Ubers everywhere.
Stayed 5 nights in Sep 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

margaret agnes

Stayed 7 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

It’s got beautiful views, and offers a great breakfast. And has access to a waterfront pedestrian path, and many restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice property, friendly staff, fantastic breakfast, with the benefit of being able to use the facilities of the other hotels in the chain.
Stayed 6 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been more satisfied with Royal Neptune, Staff was courteous and helpful, room was clean and comfortable, the view was spectacular, restaurants were easily accessible and food was delicious, transport was quickly available, Spa, Gym, 7 swimming pools, we had no disappointments.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful ocean view, best breakfast. Customer service is cold and careless .
Stayed 3 nights in Sep 2024

10/10 Excellent

BoBae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and we enjoyed our stay! Front desk staff wasn’t really friendly except for the bellmen. Breakfast buffet staff was nice though!
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Royal Neptun. The bed was big and our balcony view was out of this world. The complimentary breakfast and private beach also added greatly to our experience. A few minor nitpicks include that the shower pressure was poor and it was hard to get the right temperature. Additionally, the mini fridge was stocked so full that when we opened it, several glass beer bottles fell out and shattered all over the floor. Maintenance took a while to come, and when they were done cleaning, there was still beer and a few shards of glass remaining. Aside from these things, we would definitely consider staying here again.
Stayed 3 nights in Sep 2024

8/10 Good

Jaime Eduardo

Travelled with family
Liked: Cleanliness
Space and building
Stayed 2 nights in Sep 2024