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MainStay Suites Dubuque at Hwy 20

2.5 star property

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Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Free continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
1275 Associates Dr, Dubuque, IA, 52002
  • University of Dubuque
    ‪4 min drive‬
  • National Mississippi River Museum and Aquarium
    ‪8 min drive‬
  • Diamond Jo Casino
    ‪9 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 46 sq m
  • 10 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

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About this property

MainStay Suites Dubuque at Hwy 20

Hotel in Dubuque with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Dubuque at Hwy 20. During your stay, you'll be within walking distance of Welu Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 11 minutes on foot from Welu Park and a 2-minute drive from Usha Park
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

Reviews

MainStay Suites Dubuque at Hwy 20 Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 152 out of 534 reviews
Rating 8 - Good. 160 out of 534 reviews
Rating 6 - Okay. 103 out of 534 reviews
Rating 4 - Poor. 71 out of 534 reviews
Rating 2 - Terrible. 48 out of 534 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice would stay again
Stayed 1 night in Jun 2025

2/10 Terrible

Nikki

Disgusting place! Do not stay here

It was awful!! We ended up leaving because the room was so disgusting. The floor was sticky. It was 80° in the room because the air conditioning didn’t work. The shower head was broken. The paint was coming off the cabinets which my 1 year old keep picking up and trying to put in his mouth. The main door has a gap and is loose. Awful! Just gross and awful
Stayed 2 nights in Jun 2025

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Breakfast could have used more options. Hairdryer in bathroom did not work. I’m
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness
Nothing
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Business traveller
Liked: Room comfort

Customer service needs improvement

I like the rooms, comfortable, clean. I’m usually there for 3 days at a time. Other customers set 2 large bags of garbage outside their doors and the trash stayed there for over 2 days, untouched by staff. Check out I waited 10+mins for help at counter, because of her kids riding bicycle in hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

2/10 Terrible

Sara

Stayed 2 nights in May 2025

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms. 3 day old breakfast reheated and was not attended to by the 1 person at the desk who was not ever in the public view Doors damaged like someone tried breaking into some of the rooms. Toilet didn't flush without effort. Smell throughout the hall was terrible. There were dirty towels left by the entrances of individual rooms overnight from the day before. Nobody was ever at the desk. Check in involved a lady who didnt have the ability to communicate or smile. No receipts were given. She stopped my son and I and demanded the credit card while being on her phone and wanted me to drop everything to give it to her bc she must not have done something the first time. Used the washer and dryer which was more expensive than most. Dryer didnt dry things fully no matter how many quarters you put in. Had to airdry the rest. One of the dryers was out of order as well as machine to get softener, dryer sheets, and detergent. The whole place had a very dinge appeal and did not feel or smell clean. Only offered shampoo....no conditioner or make up remover and was only given a small bar of soap for the family. No room service came through the 4 days we stayed. Worst hotel we have experienced for the money. Stay at motel 6....it will feel like the Mariott compared to this place.
Stayed 3 nights in May 2025

8/10 Good

Mark, Lomira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outside area, very clean room
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Checking in was greeted with an unfriendly individual who could not communicate or smile for that matter. While my son and i had our hands full of luggage she demanded my creditcard in the hallway of the main doors bc she didnt know what she was doing and must have learned while being on the phone the whole time. No receipt was given. The place has grimey vibes, outdated, and one of the rooms looked like someone tried to break into it and had holes in it. Dirty linen sat outside seceral doors last night and were still there in the morning. Used the washer and dryer which is cost more than most and didnt dry the load. The key cards we have been given have not worked all 3 times since we got here. The breakfast consisted of 3 day old french toast....and that is being generous. One of the beds didnt have access to bedding and pillows. Im sad that we booked our stay here. This by far is the worst hotel we have stayed at in the same class of hotels. No conditioner, makeup remover or body wash offered. No wonder they have a no cancellation policy.
Stayed 1 night in May 2025

4/10 Poor

Kathy

They were out of coffee at 8:00 am Saturday morning & had to run next door for some. I waited 30 mins & still had no coffee available. I wasn’t the only one wanting coffee.
Stayed 1 night in May 2025

2/10 Terrible

Kathy

Disliked: Amenities, property conditions & facilities
I stayed there 5/16/25 & 5/17/25. The night of 5/17/25 they put me in a room that smelled like urine, dog waters sitting all over & the smoke alarm was hanging out from the ceiling. On the night of 5/17/25 there wasn’t any smoke alarm. There was a hole in the ceiling where it was supposed to be. Just glad there wasn’t a fire.
Stayed 1 night in May 2025

4/10 Poor

Madison

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Stayed 2 nights in Apr 2025

2/10 Terrible

Andrea

Travelled with family and small children
Disliked: Amenities
You advertised this as having a pool. There wasnt one. False advertisement. And it was dingy. Theh breakfast wasnt even put out as it ran out and had to wait for any food.
Stayed 2 nights in Apr 2025

6/10 Okay

Dirk, Glen Ellyn

Stayed 1 night in Apr 2025

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Door would not latch. Front desk personnel were not helpful at all
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay. Very helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

DD-Dubuque

I’ve stayed several times before, but this time was for 3 days/nights. Only breakfast offered was COLD biscuits and COLD gravy on all 3 mornings. They were notified about on the first day. Would have thought they would change up the breakfast menu, daily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Likes the distance to downtown
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is always clean & staff is excellent
Stayed 1 night in Mar 2025