Thunderbird Motor Inn

2.5 star property

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Photo gallery for Thunderbird Motor Inn

Dining
Front of property
Reception
2 Queen Beds, Non Smoking	 | Premium bedding, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5849 York Rd, Duncan, BC, V9L 3S3
  • Place, Cowichan Aquatic Centre
    ‪5 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪7 min walk‬
  • Place, Duncan Visitor Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪69 min drive‬

Room options

1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Queen Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

Thunderbird Motor Inn

Motel in Duncan with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and express check-out. Housekeeping is available on request.
Thunderbird Motor Inn offers 32 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, bidets and complimentary toiletries.

This Duncan motel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Thunderbird Motor Inn. During your stay, you're just a quick walk from Cowichan Aquatic Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include newspapers, a business centre and laundry facilities
  • Just a 4-minute walk from Cowichan Aquatic Centre and 4 minutes on foot from World's Largest Hockey Stick
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Thunderbird Motor Inn also features a garden, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Duncan motel.

York Street Diner – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • York Street Diner

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must contact this property in advance to ensure the availability of a pet-friendly room.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Weight limit: 60 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thunderbird Motor Duncan
Thunderbird Motor Inn
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn North Cowichan
Thunderbird Motor North Cowichan
Thunderbird Motor
Thunderbird Motor Inn Motel
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn Motel Duncan

Thunderbird Motor Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 775 reviews
Rating 8 - Good. 294 out of 775 reviews
Rating 6 - Okay. 132 out of 775 reviews
Rating 4 - Poor. 56 out of 775 reviews
Rating 2 - Terrible. 46 out of 775 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Kim

Disliked: Cleanliness
Left a tag on our room to be cleaned at 8am got back at 5pm not cleaned. Bed bugs as well never again .
Stayed 2 nights in Oct 2025

8/10 Good

Sulin

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff were really nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charindu

Stayed 1 night in Oct 2025

6/10 Okay

Pieter

Stayed 1 night in Oct 2025

8/10 Good

Darlene

Stayed 2 nights in Oct 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty good. Good for the money. Clean.
Stayed 1 night in Oct 2025

4/10 Poor

Kanika

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling and needed some rest and a nap. I was super comfortable, the shower is great and my room was nice and warm upon arrival.
Stayed 1 night in Oct 2025

10/10 Excellent

Pardeep

Stayed 1 night in Oct 2025

8/10 Good

Manpreet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 2 nights in Oct 2025

2/10 Terrible

anna

Stayed 2 nights in Oct 2025

6/10 Okay

deepak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Disliked: Cleanliness, amenities
The room was ok but the parking lot when I pulled up was disgusting and dirty…homeless people sleeping on ground all around hotel. Didn’t feel safe there at all. When I started the tub the water came out dirty at first which is a pretty big turn off. Won’t stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness
The reception staff was nice and helpful and the room is very clean. For the price it was excellent.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's located in a strategic area, also next to the homeless. The room floors are not mopped, I had to clean it twice myself. Staff are super friendly and nice
Stayed 2 nights in Oct 2025

8/10 Good

George

Stayed 1 night in Oct 2025

6/10 Okay

Grant

Liked: Staff & service
Disliked: Cleanliness

Motor Inn that has seen better days

The Thunderbird Motor Inn is old and shows it. Bathtub tax dripped, vanity taps were loose, cleaning was superficial, security minimal. Motel is also in an area where there are many homeless people. They caused no problem for us but it wasn’t a comfortable area to walk. Staff were very helpful and responsive, but there wasn’t much they could do. After we left, my wife discovered her cell phone was missing and we went back to the Motel to see if it had been left there. Staff were very helpful to us as we searched (unsuccessfully) for the phone. We later found it packed in a suitcase (oops) but want to thank the staff (office and cleaning) who helped us look for it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kabal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, everything as expected.
Stayed 1 night in Oct 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unsafe neighborhood. Dirty room, toilet that didnt flush. People screaming from the hotel room next to us. We couldn’t even stay had to leave and they wouldn’t refund us the money. We walked in the room and right back out. Awful.
Stayed 1 night in Sep 2025

10/10 Excellent

Kular

Stayed 1 night in Sep 2025

4/10 Poor

Jamie

Disliked: Cleanliness, property conditions & facilities
Mouse infested. Droppings all over bathroom sink and countertops.
Stayed 1 night in Sep 2025

10/10 Excellent

Satpal Singh, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Sep 2025

10/10 Excellent

Oliver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to park.
Stayed 1 night in Sep 2025

8/10 Good

Deena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very quiet at night, hot shower, and it’s down the street from a good skatepark.
Stayed 1 night in Sep 2025